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Lexus of Sacramento - Service Center

Sacramento, CA

4.7
1,720 Reviews
Call Service Center (916) 485-3987

1,720 Reviews of Lexus of Sacramento - Service Center

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October 11, 2021

Great customer service. Everybody works together to get the job done! Car was doe as promised. More

by Pinay1964
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracey Cach
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 11, 2021 -

Lexus of Sacramento responded

We love to hear that our team is taking care of business the right way! Thank you so much for the five-star review and we look forward to seeing you again soon!

Helpful
October 10, 2021

Great service all the way around! Really impressed with the mechanic as well as the service technician, Eric. More

by MELISSA.ARNOLD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Foltz
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Oct 11, 2021 -

Lexus of Sacramento responded

It has been a pleasure serving you, Melissa. Quality customer service is always our number one priority, and we're happy to hear that Eric met your expectations. Thank you again for choosing Lexus of Sacramento, we look forward to having you as one of our valued customers for many more years to come! Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

Helpful
October 10, 2021

Mike H has been an excellent service consultant since 2007 for us and I always use his! More

by w.kunde
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Huttleston
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 11, 2021 -

Lexus of Sacramento responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you always find your experience with Mike to be a positive one at Lexus of Sacramento. Please don't hesitate to reach out if you need anything else. Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

Helpful
October 10, 2021

Everyone we interacted with was professional and helpful! Always a pleasure bringing our car there. Even during construction More

by JTENGE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Simon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 11, 2021 -

Lexus of Sacramento responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lexus of Sacramento. Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

Helpful
October 08, 2021

Service consultant, Nick Cruz, helpful, honest, dependable. Rest of service team good too. Amenities and service More

by JDEBENEDETTI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 08, 2021 -

Lexus of Sacramento responded

Thank you for your confidence in Nick and the team! We are happy to have you as a customer and we look forward to assisting you in the future. See you next time at Lexus of Sacramento!

Helpful
October 07, 2021

Very organized and quick service! Completed quickly! When completed, contacted us quickly. Thank you for your assistance. More

by NAKATA4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 08, 2021 -

Lexus of Sacramento responded

Thank you for the great feedback! We are thrilled to hear that you had such a successful service experience working with the Lexus of Sacramento team. Drive safely, and we hope to see you back again down the road!

Helpful
October 07, 2021

V was very helpful with my 30,000 mile service and assisted with additional work on my car More

by Pjdickins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
V Moua
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Oct 07, 2021 -

Lexus of Sacramento responded

Thank you for the great review! We appreciate your support and are thrilled to hear that you had such a successful service experience working with the Lexus of Sacramento team. Drive safely, and we hope to see you back again down the road!

Helpful
October 07, 2021

Mike made it quick and easy!Would only take any of my Mike made it quick and easy! Would only take any of my Lexus’ To the Fulton Avenue shop More

by LAGO79
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Huttleston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 08, 2021 -

Lexus of Sacramento responded

We're so pleased Mike was able to provide a seamless service experience for you. Thanks for choosing Lexus of Sacramento and we hope to see you and your Lexus again next time. Have a great day!

Helpful
October 07, 2021

First impressions great; overall not so great. Brought my car for a service and an issue with navigation system. When I came to pick my car up ; first I was ignored for awhile; then directed to payment. I fe More

by jenee_kali
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tracey Cach
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
October 06, 2021

Friendly staff. Helpful with deciding what to do for car maintenance. Car cleaned when returned. More

by Jcava5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandy Joseph
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Oct 07, 2021 -

Lexus of Sacramento responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

Helpful
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