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Lexus of Sacramento - Service Center
Sacramento, CA
1,720 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,720 Reviews of Lexus of Sacramento - Service Center
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October 04, 2021
Service was good. Wait time was ok. Hard to tell where to go for drop off go for drop off More
by ONLY1AFTERDARK
Verified CustomerEmployees Worked With
Helpful October 04, 2021
Christina is always great and takes care of all off your needs. Definitely recommend to anyone. needs. Definitely recommend to anyone. More
by MASONHAMANN
Employees Worked With
October 03, 2021
All employees went above and beyond to ensure I had a seamless experience, from start to finish. The customer service at Lexus is unmatched. seamless experience, from start to finish. The customer service at Lexus is unmatched. More
by ACSTRAHAN
October 03, 2021
Tracie is always accommodating and great with the communication. Thanks again for the exceptional service. communication. Thanks again for the exceptional service. More
by skylynguyen
Employees Worked With
October 03, 2021
My second service experience was awesome. Eric took care of me and addressed my every need and concern. Unfortunately I needed a tire replacement and he made sure to update me immediately also when he miss of me and addressed my every need and concern. Unfortunately I needed a tire replacement and he made sure to update me immediately also when he missed my call call he checked to see if I was still there and ran out to see what I needed. I want to shine a light on the young lady who was doing valet that day! She was awesome she saw I needed help getting the RX loaner out the space and moved it for me. She also showed me that she takes extra care when handling Custer vehicles while in her he service department. Kudos to you young lady! More
by Happy Lexus Owner
October 01, 2021
They had done a lot better before! No snacks, or Coffee! The car cleaning was lousy. The car cleaning was lousy. More
by carmenramos1965
Employees Worked With
September 30, 2021
Mike Huddleston is great!What more can I say?Try him Mike Huddleston is great! What more can I say? Try him out and see for yourself. Mike Huddleston is great! What more can I say? Try him out and see for yourself. More
by BGOUGH0
September 30, 2021
Staff are friendly and nice but my car was not finished in one day as I was told when I dropped it off . Always got a loaner but on both occasions I had morning appointments. ??? in one day as I was told when I dropped it off . Always got a loaner but on both occasions I had morning appointments. ??? More
by Nadine
Employees Worked With
Other Employees :
Don’t know all the names of people. I’ll take notes next time !
