Lexus of Wayzata

Extremely Pleased. Very humble, polite and fantastic group of people who helped me choose my first car. Bob was extremely fast with every step of the process and guiding Very humble, polite and fantastic group of people who helped me choose my first car. Bob was extremely fast with every step of the process and guiding me every step of the way even though I bombarded him with a lot of questions and options. More

Professional experience I found the shopping and search for car to be very professional and through. Ignacio was both professional and very helpful during this process. A c I found the shopping and search for car to be very professional and through. Ignacio was both professional and very helpful during this process. A customer friendly helpful attitude by all the folks I worked with. More

New Lexus SUV purchase Gerald Franti most certainly stands out as the best car salesperson I have ever worked with. I appreciated his friendliness and the no pressure meetin Gerald Franti most certainly stands out as the best car salesperson I have ever worked with. I appreciated his friendliness and the no pressure meetings with him. He was patient, never made me feel rushed, and answered my many questions each time. . His knowledge of the vehicle was amazing. No hesitation with his answers and no “I’ll get back to you”. A fun experience all around. I highly recommend him. You will not be disappointed! More

Determined and Committed Michael Shteyn was completely dedicated in locating the EXACT vehicle I had requested! He was able to produce it, much to my delight, in a relatively Michael Shteyn was completely dedicated in locating the EXACT vehicle I had requested! He was able to produce it, much to my delight, in a relatively short period of time. My daughter and I came from Wisconsin on Saturday, test drove the 2019 NX300 and purchased it that same day. We were especially impressed with how determined Michael was to go over all of the details, especially the GPS, which, I had specifically requested the Lexus I purchased must have! I know he went beyond his working hours for that day, and we tried to give him an “out” so he could go home and be with his family, but, much to our satisfaction, he was dedicated to making sure we understood all we needed to know about my new NX300. He even had a large red bow on top of my vehicle when he presented it to me, and took a picture of my daughter and I together beside my new Lexus. This is my third Lexus, but that was the first time that had been offered, and tho I had passed up the offer for the picture, I changed my mind because Michael made it feel like that kind of. “Special moment” that should be captured. My daughter, Crystal, commented that Michael had gone much more into detail that others had in the past and she was very impressed with Michael as well. Sergio Pena should also receive kudos because he assisted me in saving a great deal of money over the lifetime of my loan due to my being misled over interest rates from my local RCU office in Eau Claire, WI, with whom I shall be in contact personally on Tuesday. I am grateful for Sergio’s input and knowledge as well, needless to say I have a friend who may be interested in looking into a Lexus, and I will recommend that he seeks out Michael. More

All the staff at Lexus of Wayzata are very helpful, available and friendly. I especially appreciate their personable attention to the customer and their service needs. available and friendly. I especially appreciate their personable attention to the customer and their service needs. More

All-around great! This was our first Lexus purchase- great experience all around at the Wayzata dealership. We worked with Ignacio! He never pressured us and was overly This was our first Lexus purchase- great experience all around at the Wayzata dealership. We worked with Ignacio! He never pressured us and was overly patient with our many test drives. And Maverick was very informative helping us get acquainted with the technology. Thank you to all! More

I've known Chris since owning my first Lexus and knew I wanted my next one serviced in Wayzata. He's great to work with! wanted my next one serviced in Wayzata. He's great to work with! More

My phone link and google maps link failed to work through the radio speaker system at 47,000 miles. They solved the problem for free and gave me a free loaner car because they had my car overnight. the radio speaker system at 47,000 miles. They solved the problem for free and gave me a free loaner car because they had my car overnight. More

Always A Good Experience Superb customer service and experienced and knowledgeable technicians who are all very dedicated and passionate about the work they do Wayzata Lexus Superb customer service and experienced and knowledgeable technicians who are all very dedicated and passionate about the work they do Wayzata Lexus customers coming through their doors. Keep up the excellent job and thank you for all that you do! FOLLEY DUNNA More

Best car buying experience ever. From the moment I walked in the door it felt different than any other car dealership. Sure, it was nicely decorated and felt impressive. But that’s From the moment I walked in the door it felt different than any other car dealership. Sure, it was nicely decorated and felt impressive. But that’s not what made the difference - it was the service.. Rather than waiting for just anyone, I was asked to wait briefly and Ignacio came to meet me. He was extremely polite and made me feel at ease and that he had my best interest in mind, not his or the dealership. He helped me narrow down the many options and pick my Lexus. I highly recommend Ignacio and the dealership. If you haven’t tried Lexus before like me, give Ignacio and Lexus of Wayzata a chance. More