Lexus of Wayzata

The Ease of Buying a Car Working with Mike Dalton is always seamless from start to finish, I would never consider buying a car from anyone else. This is my 5th car purchase Working with Mike Dalton is always seamless from start to finish, I would never consider buying a car from anyone else. This is my 5th car purchase from Lexus, and Mike. The customer service is always amazing . Thanks for putting the excitement and trust back into car buying. These are just great people to work with !!!!!!! More

Above and beyond! Such a great buying experience. Joe helped me find the exact car I wanted, researched the options and followed up with me. After closing the sale, Eri Such a great buying experience. Joe helped me find the exact car I wanted, researched the options and followed up with me. After closing the sale, Eric, their tech specialist made sure I knew how to use all the features. Highly recommend Lexus of Wayzata. (side note: I declined the extra windshield, paint and tire protections, glad I did.) More

Excellent service I just got my second Lexus and the service has always been excellent. There is no pressure to buy and if you so there is no pressure to add on packag I just got my second Lexus and the service has always been excellent. There is no pressure to buy and if you so there is no pressure to add on packages. However, they take time and explain all options to you. I have been looking for this vehicle for a long time and once they found exactly what I wanted I had it in my garage the NEXT DAY! And that was with adding the auto start after purchase. The service you get here can’t be beat! Thank you to John Mac, John C, and Eric!!!!! More

Helpful, Friendly Previously interested in a vehicle taken in on trade. Michael Shteyn was very knowledgeable about the vehicle even though it wasn't a Lexus. He listen Previously interested in a vehicle taken in on trade. Michael Shteyn was very knowledgeable about the vehicle even though it wasn't a Lexus. He listened to my concerns. Did not pressure me through the whole experience. When the time was appropriate he simply asked if I was interested in purchasing. I declined for my own personal reasons. Michael did not try to push the sale nor did he immediately dismiss me. If I was still in the market and Lexus of Wayzata had a vehicle that interested me, I would want to work with Michael again. More

Over-the-top customer service! I just leased my second IS300 with help from Jamie Shapiro. He listened to and understood my concerns and worked with his team to ensure that I would I just leased my second IS300 with help from Jamie Shapiro. He listened to and understood my concerns and worked with his team to ensure that I would be able to get my favorite car again!! Then Danny Hoang showed me all of the new features in my car and made sure that I understood how to use all that I consider to be the most important to me. He also explained that I could come into the Admin department at any time if I needed help with any of the features. Becky Stenson made the lease paperwork a breeze, She explained everything so it was very easy to understand. I want to mention Eric Baumann as well. Even tho he didn't work with me on this lease, he worked with me on my previous IS300 lease. His explanations of the features of the car is what helped make my decision to lease another IS300 very easy! I will continue to use Lexus of Wayzata because their customer service is top notch! I have referred friends to the dealership and their experience has been exactly the same as mine. I will continue to refer anyone and will strongly suggest they work with Jamie, Danny & Becky! More

Purchase of a used car from Jake Bloomquist. Jake is always knowledgeable and helpful in our Lexus purchases. He is not high pressure and has the appropriate amount of follow-up with us as his c Jake is always knowledgeable and helpful in our Lexus purchases. He is not high pressure and has the appropriate amount of follow-up with us as his customers. More

Customer Satisfaction Chris helped me with a small issue as though it was a a big problem. He listened and problem solved. He increases the Lexus culture of happy car dri Chris helped me with a small issue as though it was a a big problem. He listened and problem solved. He increases the Lexus culture of happy car drivers. Thank you, Chris. More

customer service The customer service is excellent and efficient.I would recommend Gerald and dealership.Great selection of vehicles.The facility is well kept and imma The customer service is excellent and efficient.I would recommend Gerald and dealership.Great selection of vehicles.The facility is well kept and immaculate, wonderful lounge area. More

Near perfect experience with once-in-a-lifetime purchase Let me first of all say that I don't write many reviews, but I actually volunteered to do one because I've been so please with my experience before, d Let me first of all say that I don't write many reviews, but I actually volunteered to do one because I've been so please with my experience before, during, and after my purchase. I was in the market for a very specific used luxury vehicle that led me on a nationwide search. I contacted Lexus of Wayzata, living in North Carolina, because they had the one vehicle that checked all of my requirements in almost the entire country (a 2014 Porsche Panamera Turbo, with specific featured options and equipment). I was put in touch with Dana, who got lots of preliminary information to me that one would seek, especially with a high performance luxury vehicle like this one. He and the dealership had gone out of their way to assure that the vehicle was in proper condition to sell, including paying the local Porsche dealership for a service (not cheap on these cars) and a pre-purchase inspection. I trusted them enough to go through with the purchase remotely so that i didn't have to spend ~$1000 to go see the car I knew I wanted anyway. I bought the car (at a fantastic price), they assisted me with arrangements for shipping, and it was delivered the same week that the purchase was completed. I have had it a few weeks now (loving every second behind the wheel or staring at it), and have brought it to my local Porsche dealership to ensure that everything looks good on it (which it does). I may not every have the chance to do business with them again, but I would not hesitate to do so again if I could, and I would highly recommend. All of this sounds cliche and corny, but it's 100% true. More

Superb Inventory and Service The dealership in Wayzata has an outstanding inventory and sales staff who can find whatever car you want. They are not high press and seek to underst The dealership in Wayzata has an outstanding inventory and sales staff who can find whatever car you want. They are not high press and seek to understand what you want. Joe Nathanson was extremely helpful to us. Ask for Joe - he will help you get a great car or SUV! More