Lexus of Wayzata

Michael’s the Best Salesman! We just purchased a certified Lexus LS460 from Michael S. and are extremely happy with the service he provided. He is very knowledgeable with the Lexu We just purchased a certified Lexus LS460 from Michael S. and are extremely happy with the service he provided. He is very knowledgeable with the Lexus brand and all their features. We started looking for this car mid-summer, but knew we wouldn’t be buying until Fall. Both my husband and I’s birthdays are in Fall, and we both received birthday cards from Michael. Our previous salesman had left the company and Michael had checked the records and found our name in past records for our 2006 purchase, but we never had met him before. We decided because of him sending those birthday cards out that we would give him our business. When we drove to Lexus, we made no prior appointment and were fortunate Michael was available. We told him why we wanted him as our salesman, and were also amazed that he knew what car we had bought in the past. Michael really does a nice job of making you feel comfortable shopping for a car. My rating of the dealership is solely on m experience with Michael thus far. Also, they have a very knowledgeable and sweet woman in the Technology Center called Jean who did a fantastic job of introducing me to all the tech in my new car. Without her and the “cheat sheets” she gave me, I would be lost. Thanks, Jean! More

Another great experience We had another great experience with Greg Loop who spent Saturday afternoon showing us multiple cars to help us make our decision. Greg was patient an We had another great experience with Greg Loop who spent Saturday afternoon showing us multiple cars to help us make our decision. Greg was patient and kind as we looked at different cars. We ended the long day buying 2 Lexus's from Greg. More

Outstanding We have bought 3 cars now from Lexus of Wayzata. Each time we were very pleased with the level of professionalism and great service, both before and We have bought 3 cars now from Lexus of Wayzata. Each time we were very pleased with the level of professionalism and great service, both before and well after the purchase. Mike Gleason our sales associate did a fantastic job. He is one of the reasons we have come back again and again. We highly recommend Lexus and Lexus of Wayzata. More

They are very professional, they have the knowledge Everyone there were very friendly, helpful, organized, patient,and getting things done very friendly.i definitely recommend this place to anyone.they Everyone there were very friendly, helpful, organized, patient,and getting things done very friendly.i definitely recommend this place to anyone.they have an excellent service More

First time buyer at dealership Questions answered and visits to dealership prior to purchase were a positive experience per Ignacio Garrigos. Excellent orientation to car befor Questions answered and visits to dealership prior to purchase were a positive experience per Ignacio Garrigos. Excellent orientation to car before we left dealership by Eric Baumann Scott Houghland was well prepared and efficient in our finance meeting. I do not recall meeting Mark Pelant More

Good service & Fair Price The people in Wayzata are friendly and easy to communicate. We had a very nice experience there, and we like our new Lexus very much. The people in Wayzata are friendly and easy to communicate. We had a very nice experience there, and we like our new Lexus very much. More

Always top notch The employees are always very friendly and professional, they make us feel like we are important to them. Becky was especially good at explaining ever The employees are always very friendly and professional, they make us feel like we are important to them. Becky was especially good at explaining everything to us and very bright. I think that we didn’t receive as much for our triad in compared to what they were selling the the comparable vehicle for. I know they need a good profit, but not that much. More

Excellent experience Everyone that we associated with was very professional, courteous and friendly. We would definitely recommend Lexus of Wayzata to friends and family. Everyone that we associated with was very professional, courteous and friendly. We would definitely recommend Lexus of Wayzata to friends and family. Love the ride. Everyone was very knowledgeable. Thanks for an excellent experience. More

Always fantastic because of Russell Lawrentz!!! Russell Lawrentz is the reason I give Lexus of Wayzata my business. I have known Russell for 20+ years and have purchased 10 cars from him. He is hone Russell Lawrentz is the reason I give Lexus of Wayzata my business. I have known Russell for 20+ years and have purchased 10 cars from him. He is honest, considerate, very responsive, and always has my interests as his number one motivation. Also, Russell introduced me to Becky, who handled the financial transaction of the my most recent purchase...she did a fantastic job of getting the paperwork handled quickly! Thank you! More

POSITIVE NEW USED EXPERIENCE We had grown tired of looking for a vehicle to replace our nearly 200,000 mile vehicle. In passing we stopped at the Lexus Dealership in Wayzata to do We had grown tired of looking for a vehicle to replace our nearly 200,000 mile vehicle. In passing we stopped at the Lexus Dealership in Wayzata to do our usual drive through. John approached us as we stepped out of our car and we gave him our parameters (year, miles, features, appx cost). He brought us to a vehicle that had much of what we wanted, in the price range we wanted, as well as the year and mileage. After looking for the entire summer, we purchased that car then and there. However, we had plans for that evening so the rush was on for John and Scott to get paperwork done and us out of there ASAP. They did so in record time! And when it came to small things that needed attention on the car itself, they did not disappoint thanks to Nick in service - the work was done very much to our satisfaction. Small things mean a lot. We asked for a couple things extra to be done and with Bryan's approval - no problem. Scott managed to find a good interest rate for us too. Eric helped walk us through the car's technology features as we never owned a "smart" car - very impressive all around! More