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Lexus of Wayzata
Wayzata, MN
2,084 Reviews
We promote customer satisfaction in everything we do, an attitude reflected by our designation as an Elite of Lexus dealer. As part of the Napleton Automotive Group, Lexus of Wayzata has a wide selection of New & Pre-Owned luxury vehicles. View our vehicle inventory online or visit our showroom to see our fine selection in person. Lexus of Wayzata is located right off I-394 and Hwy 12 on the Frontage Rd. Please view our model showcase to compare features on new Lexus luxury sedans, SUVs and hybrids. Request a quote on a New Lexus or Pre-Owned vehicle and a member of our Certified Sales Staff will contact you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 2,084 reviews
January 21, 2013
I had a great experience with Jon at Lexus of Wayzata. He was very helpful and diligent in his effort to work out a deal on my RX350 that would work for me. I appreciate his hard work and honesty. He was very helpful and diligent in his effort to work out a deal on my RX350 that would work for me. I appreciate his hard work and honesty. More
by Bucks12
Employees Worked With
Jon Stusse
Helpful January 14, 2013
Mike, it was a pleasure workng with you to purchase my 3rd Lexus. You were courteous and showed nothing but professionlism in selling me my car. I'm looking forward to continued service with Lexus of Wa 3rd Lexus. You were courteous and showed nothing but professionlism in selling me my car. I'm looking forward to continued service with Lexus of Wayzata. Thanks again, Vicki Burns More
by vburns12
Employees Worked With
Mike Gleason
January 14, 2013
Visited Ignacio based on the referral of a friend. Ignacio made buying our Lexus ES350 a very pleasant experience. He listened to what I wanted, guided me through the process but wasn't in the least Ignacio made buying our Lexus ES350 a very pleasant experience. He listened to what I wanted, guided me through the process but wasn't in the least bit pushy nor did he rush me when I was a bit indecisive. His follow up since the purchase has been great. Without hesitation I will refer others to Ignacio and Lexus of Wayzata. Your entire staff is very welcoming and pleasant. More
by DWH
Employees Worked With
January 10, 2013
This was my first experience dealing with Lexus-Wayzata and Jon Stusse. Jon and everyone at the dealership were wonderful to work with. Very accomodating and no pressure. Mr. Stusse went out of his way and Jon Stusse. Jon and everyone at the dealership were wonderful to work with. Very accomodating and no pressure. Mr. Stusse went out of his way to make sure he found me the exact car I was looking for. I highly recommend Jon Stusse and the Lexus-Wayzata dealership. More
by jbn87
Employees Worked With
Jon Stusse
January 04, 2013
I have purchased my last 3 cars from Lexus of Wayzata, and the last 2 from Jon Stusse. After receiving a "Happy Holidays" email from him, I decided to check what used SUVs they had in stock. They happened and the last 2 from Jon Stusse. After receiving a "Happy Holidays" email from him, I decided to check what used SUVs they had in stock. They happened to have a Lexus RX 400h (a hybrid!). The biggest complaint I had with my current car (Porsche Cayenne, bought used from Lexus because I was planning to buy a horse trailer at the time) was the gas mileage. I needed to be able to pull a pop-up camper (went with that instead of the horse trailer) but didn't need the V8 I had. I really doubted that Lexus could give me what I owed on my car, but since I had worked with Jon in the past, I knew I would be able to say "I can't afford this new car" and walk away if I had to. In the end, I was honest with Jon with what I could afford, and we made it work! I actually had my mind up that I was just looking at the car, but there I was agreeing to buy it. And the more I thought about it, the more I realized what a great deal I got. I had the opposite of buyer's remorse - buyer's glee? I couldn't stop telling people what a great deal I got. I know in a few years I'll do the same thing - find a used car on the Lexus website, email Jon, and come in and buy the car. I have always gotten a fair deal with him and Lexus of Wayzata. Their cars last forever and their service is the best. More
by MNKristen
Employees Worked With
Kristen Hall, Jon Stusse
January 03, 2013
Jon was very professional, met our needs, and sold us our incredible Lexus. This is our second new Lexus from the Wayzata dealership and I would highly recommend this dealership to those in need of a new ca incredible Lexus. This is our second new Lexus from the Wayzata dealership and I would highly recommend this dealership to those in need of a new car. More
by dbvergin
Employees Worked With
Jon Stusse, Jon Stusse
December 31, 2012
Dear Lexus of Wayzata Management, Your dealership has Dear Lexus of Wayzata Management, Your dealership has class written all over it. I drove all the way from Des Moines, IA to MN to buy a car from yo Dear Lexus of Wayzata Management, Your dealership has class written all over it. I drove all the way from Des Moines, IA to MN to buy a car from your dealership. I walked in the dealership and was greeted by the receptionist right away. She called a sale associate for me within minutes I was greeted by a very friendly and courteous sales associate Russell Lawrentz. I told Russell what I was looking for, make, color, model, price range so Russell pull up the list that match my criterias. I also, told Russell I was going to go to Lexus of Maplewood for comparision shopping. To my surprised, Russell said Maplewood was owned by Lexus of Wayzata and he pulled up the list from Maplewood to see if the car I was looking for was there. Since Russell and I found a vehicle to my liking at Wayzata we work on the details. Went downstairs to the detail shop to see the vehicle and took it for a test drive. The vehicle needed some attention to the ripped backseat and chipped windshield but Russell assured and in writing that dealership would reimbursed for repairs and or offer to repair when I was back in MN. We sealed the deal and paperworks was completed within hours I was driving my Lexus back home to Des Moines. I want to give special thank you to Russell Lawrentz for his kindness, friendly attitude and product knowledge. I felt like I made a friend during my car buying experience at your dealership. I had a few questions and concerns regarding the exterior detailing a couple days later and Russell offered me to bring it in for detailing when i'm back in MN...Wow, that made my day. My mom and sister in-law was also impressed with your dealership. I have and will continue to recommend your dealership to friends and family. PS - Have a safe trip home to Sri Lanka Russell and enjoy your time with your dad! More
by MarkHoang
Employees Worked With
December 07, 2012
Two different visits to replace differential and transfer case oil in Toyota Rav4 and Lexus RX350. Plus the visit for RX350 to fix the roof rack. Yes i brought Toyota to Lexus dealership! Their price was case oil in Toyota Rav4 and Lexus RX350. Plus the visit for RX350 to fix the roof rack. Yes i brought Toyota to Lexus dealership! Their price was better (extremeness uncommon for this dealership) and customer service is way better! You are treated as VIP, great waiting room, nice reps... Both cars needed this service done for oil. Price was the best, service fast and cars very clean afterwords. For roof rack, I was even given a rental! I highly recommend this dealership if you can afford their service rates (for other services) More
by ipekur
Employees Worked With
DOUG EVANS, Todd Randall
November 05, 2012
I had a great expirience with Sales Rep at Lexus Wayzata. Jon Stusse answered all my questions and helped with missing items for my 2010 Lexus RX350. Great service! Thanks a lot! Jon Stusse answered all my questions and helped with missing items for my 2010 Lexus RX350. Great service! Thanks a lot! More
by Roman1965
Employees Worked With
Jon Stusse, Jon Stusse
October 17, 2012
Very helpful, first class operation that cares about their customers and wants them for life. Excellent service and a very well appointed waiting room as well. their customers and wants them for life. Excellent service and a very well appointed waiting room as well. More
by scott.vidas
Employees Worked With
