Lexus of Wayzata

Jon was very professional, met our needs, and sold us our incredible Lexus. This is our second new Lexus from the Wayzata dealership and I would highly recommend this dealership to those in need of a new ca incredible Lexus. This is our second new Lexus from the Wayzata dealership and I would highly recommend this dealership to those in need of a new car. More

Two different visits to replace differential and transfer case oil in Toyota Rav4 and Lexus RX350. Plus the visit for RX350 to fix the roof rack. Yes i brought Toyota to Lexus dealership! Their price was case oil in Toyota Rav4 and Lexus RX350. Plus the visit for RX350 to fix the roof rack. Yes i brought Toyota to Lexus dealership! Their price was better (extremeness uncommon for this dealership) and customer service is way better! You are treated as VIP, great waiting room, nice reps... Both cars needed this service done for oil. Price was the best, service fast and cars very clean afterwords. For roof rack, I was even given a rental! I highly recommend this dealership if you can afford their service rates (for other services) More

I had a great expirience with Sales Rep at Lexus Wayzata. Jon Stusse answered all my questions and helped with missing items for my 2010 Lexus RX350. Great service! Thanks a lot! Jon Stusse answered all my questions and helped with missing items for my 2010 Lexus RX350. Great service! Thanks a lot! More

Very helpful, first class operation that cares about their customers and wants them for life. Excellent service and a very well appointed waiting room as well. their customers and wants them for life. Excellent service and a very well appointed waiting room as well. More

I was not impressed with the "take it or leave it" pricing. I thought it was quite arrogant. The service department was very nice to work with. it" pricing. I thought it was quite arrogant. The service department was very nice to work with. More

Timm Bastyr was recommended to us by a friend who had purchased several Lexus from him. We found the purchasing experience to be very easy and were completely satisfied with how we were treated, not only purchased several Lexus from him. We found the purchasing experience to be very easy and were completely satisfied with how we were treated, not only by Timm, but by the whole Lexus of Wayzata team. Timm did an excellent job of explaining all the features of our new ES350, and made sure we were comfortable with all the bells and whistles before we drove it out the door. We hope to do business with him again in the future. More

I had a great sales experience working with Gary Anderson on my new ES350. Gary was friendly and knowledgeable about the vehicles. There was no pressure and Gary did a thorough job of reviewing the feature on my new ES350. Gary was friendly and knowledgeable about the vehicles. There was no pressure and Gary did a thorough job of reviewing the features and demonstrating all aspects of the technology. The service experience has also been great. I enjoy the quiet and comfortable customer lounge and the nice selection of refreshments while you wait! More

Our car-buying experience with Lexus of Wayzata, and Our car-buying experience with Lexus of Wayzata, and particularly with Jon Stusse, was a good one. Jon’s professionalism, calm demeanor and can- Our car-buying experience with Lexus of Wayzata, and particularly with Jon Stusse, was a good one. Jon’s professionalism, calm demeanor and can-do approach made all of our interactions positive. What may have made our experience somewhat out of the ordinary was the extended time period involved. From the time we met at the Minneapolis Auto Show in March, to ordering in April, and through delivery in August, Jon made it a point to keep us up to date on the status of Lexus’ production of 2013 RX models with the feature that is of great importance to us, the Blind Spot Monitor. By the way, it was worth waiting for. We appreciate the way Jon kept in touch with us and his straightforward approach to the selling process. His detailed knowledge of the vehicle also helped us throughout the process and at delivery. It was a pleasure dealing with Jon, and we look forward to an ongoing positive relationship with Lexus of Wayzata. More

Jon did a great job! It took us over 2.5 months to decide what car we were going to buy. Jon kept us informed and answered all our questions. He was professional and helpful throughout the process. Negotiati what car we were going to buy. Jon kept us informed and answered all our questions. He was professional and helpful throughout the process. Negotiation was pleasant and we never felt pressured. Great experience all the way though. We will use Jon to buy again. We love our new GS350! Thank you for all your help! More