Lexus of Wayzata

Friendly service. Tries to accommodate. Used to have more little perks to going there for service that have decreased over time. No longer have a friendly real person Tries to accommodate. Used to have more little perks to going there for service that have decreased over time. No longer have a friendly real person to answer the phone to direct your call. I’m missing some of the previous personalized service details.. Overall better than other dealership service departments though More

Exemplary service as always! We’ve purchased four Lexus (soon to be 5) from Lexus of Wayzata and it was another wonderful experience. John Maceachern was fabulous in terms of fin We’ve purchased four Lexus (soon to be 5) from Lexus of Wayzata and it was another wonderful experience. John Maceachern was fabulous in terms of finding the right vehicle for our needs, answering every question we had throughout the process without any pressure with his goal being our complete satisfaction – which he accomplished! Everything went very smoothly with the sale, paperwork and the delivery of our L/Certified Lexus RX 450h. We are currently waiting for the arrival of a new Lexus TX with Bailey Gibbs in New Vehicle Sales – she’s also joy to work with being incredibly helpful and responsive. Finally, hats off to Celeste Harris on the service team who’s always done a fantastic job ensuring that all of our vehicles are properly maintained. I highly recommend Lexus of Wayzata and these great team members who have always given us exemplary experiences! More

The building was so clean and accommodating! The services provided were excellent and profession, especially the sales person, Russell! The services provided were excellent and profession, especially the sales person, Russell! More

Great buying experience. Puts customer first. Very good at helping you through the full process Puts customer first. Very good at helping you through the full process More

Lexus of Wayzata does excellent work. Celeste is easy to work with. She explains the services Lexus will do and what the estimated cost will be. After the service is complete she points o Celeste is easy to work with. She explains the services Lexus will do and what the estimated cost will be. After the service is complete she points out what the service team noticed and what service needs to be done in the future. More

Very efficient. Very friendly and accommodating. Lisa, Jon, and Smiley were an awesome team.Great job. Very friendly and accommodating. Lisa, Jon, and Smiley were an awesome team.Great job. More

Very friendly staff. Our sales rep Michael was able to answer all questions and I was impressed with his professionalism. He was great. Our sales rep Michael was able to answer all questions and I was impressed with his professionalism. He was great. More

Natasha was an excellent adviser, but I’m not happy with the charges. I’ll not buy another of your expensive warranties that doesn’t seem to cover issues during the warranty period. the charges. I’ll not buy another of your expensive warranties that doesn’t seem to cover issues during the warranty period. More

As always great communication and quality service. I really enjoy and appreciate the level of professionalism from virtually everyone I interface with! I really enjoy and appreciate the level of professionalism from virtually everyone I interface with! More

The service is always done quickly and well. The people are friendly and courteous!and it’s a pleasant place to wait. The people are friendly and courteous!and it’s a pleasant place to wait. More