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Lexus of Wilmington
Wilmington, DE
1,953 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,953 reviews
June 19, 2026
Wonderful experience. Troy M was knowledgeable. He took time to explain everything clearly. We appreciated the time he took Troy M was knowledgeable. He took time to explain everything clearly. We appreciated the time he took More
by newman.m.steve
June 19, 2026
HANDS DOWN TROY M IS THE BEST! You’re gonna want to buy your next car from him! You’re gonna want to buy your next car from him! More
by befunk89
Employees Worked With
June 18, 2026
Troy M. Was a joy to work with. Knowledge, kind, and patient! I would highly recommend! Was a joy to work with. Knowledge, kind, and patient! I would highly recommend! More
by Jeslurty1213
June 15, 2026
Troy M was outstanding and was a bunch of help. Thank you for all of your hard work! Thank you for all of your hard work! More
by javier.ayala96
Employees Worked With
June 15, 2026
I had the most frustrating and upsetting experience getting my “routine” 10k service completed last week. There was absolutely no proactive communication to confirm my appointment, explain the compl getting my “routine” 10k service completed last week. There was absolutely no proactive communication to confirm my appointment, explain the complimentary service pick up & delivery time frames or provide information regarding the delay in servicing my vehicle. It took constant calls to the service department to get them to.work on my vehicle and I had to return the courtesy vehicle myself otherwise my car would have not have been returned until after the weekend. Service was scheduled for Thursday and I picked the vehicle picked up myself late Friday afternoon. It was a totally aggravating experience. Lexus is supposed to be a luxury car. There is absolutely no luxury in utilizing the service department. Do yourself a favor and find a trusted local mechanic who will value your business and you as a customer! More
by Smb
Employees Worked With
Service advisor
June 14, 2026
⭐⭐⭐⭐⭐ Troy Maher provided exceptional service, professionalism, and expertise, making my Lexus purchase seamless and enjoyable. professionalism, and expertise, making my Lexus purchase seamless and enjoyable. More
by kyshawnwhite
June 13, 2026
My experiences with Lexus Wilmington has been exceptional. Kyle L. and Troy M. were professional, agile, and wonderful to work with. Highly recommend if you are in search to become a Lexus owner. exceptional. Kyle L. and Troy M. were professional, agile, and wonderful to work with. Highly recommend if you are in search to become a Lexus owner. More
by I.V.
Employees Worked With
Other Employees :
Madeline Carter 28332
June 11, 2026
Troy Mayer is the man! Known him for years and I wouldn’t trust my business with anyone else! Smooth, Quick, and Efficient Known him for years and I wouldn’t trust my business with anyone else! Smooth, Quick, and Efficient More
by Tblakney12
June 10, 2026
Very helpful and knowledgeable! Daniel and Mike guided me through the process and answered all my questions. I would recommend them to anyone in the future. Daniel habla Español whi Daniel and Mike guided me through the process and answered all my questions. I would recommend them to anyone in the future. Daniel habla Español which is a plus! More
by Mike T
