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106 Reviews of Liberty GMC - Service Center
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December 16, 2021
I brought my Escalade in to the service dept to have a few things fixed and diagnosed. When the called me with an outrageous quote of 800 to fix my usb charger, I told them not to fix it. When I went to p few things fixed and diagnosed. When the called me with an outrageous quote of 800 to fix my usb charger, I told them not to fix it. When I went to pick it up they charged 690.00$ to fix the RUBBER WEATHER STRIPPING on ONE of my back doors and to diagnose that my USB phone charger needed replacement. 690.00 dollars!!!!!!!!! This is a dealership that operates with no integrity!! Take your business elsewhere! More
by JFranklin
Employees Worked With
Helpful October 09, 2019
Service/Possible trade Very attentive and knowledgeable . Good product knowledge. Does not oversell. Offered alternatives courteous, friendly, looked for client solutions. N Very attentive and knowledgeable . Good product knowledge. Does not oversell. Offered alternatives courteous, friendly, looked for client solutions. Not pushy and fully understands customer needs. More
by Tom
Employees Worked With
Taylor Legate
November 01, 2018
Great team! Like most people, I do not like going to a dealership when purchasing a vehicle turns into a 5 or 6 hour ordeal with games back and forth. Thank go Like most people, I do not like going to a dealership when purchasing a vehicle turns into a 5 or 6 hour ordeal with games back and forth. Thank goodness, that did not happen. I went for service and ended out buying a truck to pull my trailer...something I did not think I would be able to do. They made it happen with a fair deal in a short time frame. From Darren to Jordan to the finance area with Julian, .I actually enjoyed my experience at Liberty GMC. I brought a friend a couple days later who also ended out buying a used car. P.S. I bought prior vehicles at LIberty also. More
by hgb
October 23, 2018
Terrible customer service by service mgr Left two messages for service mgr pn the 22nd of October with no call back Was promised by Asia that he would call No Call! Left two messages for service mgr pn the 22nd of October with no call back Was promised by Asia that he would call No Call! More
by Deam
Employees Worked With
Service mgr
January 19, 2018
the best service I had a great service at Liberty GMC ,Thanks to their service team,I will be back next time for a great service , Thank you all I had a great service at Liberty GMC ,Thanks to their service team,I will be back next time for a great service , Thank you all More
by sam
Employees Worked With
January 17, 2018
Exactly what I have come to expect from a GM dealership I've had my vehicle to this service department on three separate occasions to address the same minor warranty issues. Unfortunately, with the exceptio I've had my vehicle to this service department on three separate occasions to address the same minor warranty issues. Unfortunately, with the exception of one visit I have experienced an incredible level of indifference, poor communication & incomplete repairs. More
by deanb
Employees Worked With
November 13, 2017
Expertise service from start to finish I arrived early and they got me right in. Within an hour, I was out of there. Great and friendly service by Chris. The best I arrived early and they got me right in. Within an hour, I was out of there. Great and friendly service by Chris. The best More
by William Meyer
Employees Worked With
Chris Mecca
November 12, 2017
Jim is the best! We ordered a van at Liberty GMC in 2011. For over 6 years we have brought it back to Liberty GMC for every service or repair needed and have never bee We ordered a van at Liberty GMC in 2011. For over 6 years we have brought it back to Liberty GMC for every service or repair needed and have never been disappointed. Jim takes care of our family and our van like it is his own. There are enough things to stress out about in life. Getting ripped off at a dealership should not have to be one of them. More
by crewmartin
Employees Worked With
November 02, 2017
My Service Advisor is the Best I Have Ever Had! I have been in for service numerous times on my GMC truck and have received such good service from Jim Sepe that I am now bringing my new Chevrolet tr I have been in for service numerous times on my GMC truck and have received such good service from Jim Sepe that I am now bringing my new Chevrolet truck to him for service. He always takes great care of me and gets me out quickly. I trust what Jim when he tells me I need something done on my vehicle, More
by JAN
Employees Worked With
October 29, 2017
basic service Had a regular service done quickly and even got a car wash. Rick, my service advisor, was very helpful. Dealership was easy to access and the waitin Had a regular service done quickly and even got a car wash. Rick, my service advisor, was very helpful. Dealership was easy to access and the waiting room had everything you would need. More
by Acadia
Employees Worked With
