"Don't buy anything here don't waste your time. I went in..."
Don't buy anything here don't waste your time. I went in and paid 1000 dollars down to get my truck ordered. After 2 months and half, the truck finally came in. I went in to do the paper and the sales manager didn't want to grant my discount code because of many reason which none of them were true. I told the sale manager if he wasn't going to accept
my code that I wanted my money back and all he said it was fine he got up and left. This guys new that I had a code since the beginning. So why waste my time and family. I'll tell you why because he new that if he could keep the truck he could sell the truck full price because of short demand. DONT WASTE YOUR TIME
"Jay was awesome to work with as with everyone else at..."
Jay was awesome to work with as with everyone else at Liberty GMC. I will definitely be back as a repeat customer and will tell friends and family about what great experience I had.
"Take your money somewhere else, especially if you are..."
Take your money somewhere else, especially if you are buying used. I bought this truck used May of 2019. the first picture is the day I bought it. The paint wasn’t peeling anywhere. The first trip that I took it on the check engine light came on and a quarter size chunk of paint blew off one of the doors. I took it back to the dealership and they said that two injectors were bad and they weren’t going to cover any of it. I argued and argued but they wouldn’t cover it because it was a couple hundred miles out of warranty. And they weren’t going to cover the paint because a 5 year old truck is ancient to them and apparently it’s normal that paint isn’t bonded to the primer and flys off when you drive down the road. Anyway I pay full price for two new injectors, pick it up, and the next day the check engine light cones back on! Same codes as before. This time they say it’s an o2 sensor, once again, I pay full price to have them changed. I pick up the truck and two days later the light comes back on. I take it in and they say it’s the catalytic converter.they paid to fix it this time and it solves the problem. To me it seems Mikey it was the catalytic converters the whole time, and it’s really fishy that the light came in the first trip that I actually put it to work. Anyway In the mean time I called GM to figure out the paint situation because it’s obviously a factory defect and they have me take it back to the dealer for an evaluation. The dealer says it’s a factor defect and after a lot of arguing the agree to fix the pain on the door. After about a months the other door does the same thing, then the roof, the hood, the bumper and the bed. The whole truck is just shedding the paint like it’s a snake. So I took it back in and this time they won’t cover anything, they say they will look into it and won’t return my calls. I even tried to take it in to trade for a new one and the salesman says I’ve got too much negative equity after a year and they offer me half of what I paid because of all the paint work that needs to be done! These guys are ridiculous! The 2004 with almost 200k miles that I traded in had an immaculate paint job. I wish I had it back. It’s going to cost over 6 grand to paint the new one. It barely has 80k miles!!!
"Jay was extremely helpful and knowledgeable! He made the..."
Jay was extremely helpful and knowledgeable! He made the sales experience very pleasant. I would definitely recommend him to my friends and family! Thumbs up
"Buying a new vehicle is never easy easy for me. But I can..."
- Angie B.
Buying a new vehicle is never easy easy for me. But I can honestly say that this was by far the best experience ever! The dealership was nice, clean, everyone was friendly. The manager, Chris Scott was wonderful and my salesman, Kolton Vadnal was awesome! Kolton was patient, caring, genuine and very helpful. He paid attention to me and what I wanted and was able to match me with it. Thanks Liberty GMC! Y’all rock!
- Christian D
This is a smoke and mirrors dealership. Lied to from day one. The salesman I had Ryan Shippy is a super Liar. The one thing that runs up my spine is a person who lies! I have emailed him and the manager with no response. TYPICAL! Almost all dealerships are going to tell you what you want to hear just to get you to buy! Also get it in writing from them in the beginning. I was told i was getting 32,000 for my trade when I later found out they only gave me 28,000. Also was told by the salesman to accept the original finance offer and then go to a credit union down the street for a better deal! What a scam!!!! Can't wait to see how OIG handles this! Do not buy from this dealership!
"I never have to worry about how I will be treated, Like..."
I never have to worry about how I will be treated, Like Family!! Me and my family have purchased Eight vehicles in the past Five years. I won’t trade anywhere else. Thank you
Christopher J Behm
"Worked with me..."
Theses guys will work with you to find you what you’re looking for. I’d say I’m sort of stubborn and I go in with an outcome in mind. The first truck I looked at just wasn’t going to work for either of us. So, they checked their inventory and found a truck we could make a deal on. I appreciated the time they took with me and I’m happy about my purchase.
"Costco Program Purchase"
The staff was very courteous and professional from sales, to sales management and finance. Our experience was great! Jay, our sales rep, was a pleasure to work with and made our buying experience educational and enjoyable.
"New car purchase"
I’m very satisfied with the personal attention provided by Chris and Jay in understanding my wants in the special order Yukon. They kept me advised during the total process and made sure the vehicle was prepared to my satisfaction.
We love our car and strongly recommend Liberty GMC to anyone wanting a new vehicle.