Back

Liberty Honda

Hartford, CT

4.7
2,627 Reviews
As part of the Executive Auto Group, Liberty Honda gives customers the Best Price First. With non-commissioned sales people, no haggling, an industry-leading exchange policy, and a satisfaction guarantee allow Liberty Honda to provide you with the absolute best car-buying experience you’ve ever had. Everything is included in the listed price, so there aren’t any surprises down the road. We’re here to help you find the perfect car that fits your unique needs and lifestyle. That’s the Executive Way, and it’s why we’re consistently rated one of the best dealerships in Connecticut.
Contact Dealership

71 W Service Rd

Hartford, CT

06120

Directions

By Type

Showing 2,627 reviews

November 18, 2023

Very knowledgeable and professional. . I only take my car to Liberty because it is guaranteed that the service is exceptional., and my car will be serviced well. More

by BIZTEECHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2023 -

Liberty Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

November 18, 2023

The front tyres replacement was satisfactory. Its good to see new service consultants who assist my.needs and ensure very good repairs by technicians. Between 2018 and 2021 bad service. Now even More

by Althea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2023 -

Liberty Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Althea, please let us know.

November 17, 2023

Robbie was wonderful to work with. Great experience from the onset of looking at the car online, to test driving it and talking about all the features, to the process of buying it. More

by LucasB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caitlin Conley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rocky Hernando
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Wakefield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2023 -

Liberty Honda responded

Thanks for your feedback on your recent visit to Liberty Honda. It's great to hear that Robbie was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

November 16, 2023

Chloe is amazing. She always takes the time to explain what needs to be serviced and she always does it a genuine smile. If the cost is higher than expected she let's More

by grisselleh21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2023 -

Liberty Honda responded

We are very happy to hear that Chloe provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 16, 2023

Christian was great to work with. He found me a great car that was exactly what I was looking for and in my budget. More

by Nate
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike Plummer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Monte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2023 -

Liberty Honda responded

Thank you so much, Nate, for your excellent review! We are so glad that Christian had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

November 16, 2023

I always have my car serviced at Liberty Honda, they treat me respectfully and fairly. This is my 3rd Honda, and when this gem wears out, I will be going to Liberty Honda for my next one. Thank you to t More

by ANDREWSMITH1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Mercado-Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Falcon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Roath, Kimberly Feliciano
Nov 16, 2023 -

Liberty Honda responded

Andrew, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Liberty Honda, we look forward to having you as a valued customer for many years to come!

November 16, 2023

The service department responds quickly and with expertise to problems brought to their attention. Routine appointments are given in a short window. Choke was helpful, friendly while remaining profe More

by LWKoch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2023 -

Liberty Honda responded

Thanks for sharing your thoughts about your experience with Liberty Honda. We appreciate your business and hope to see you again soon!

November 16, 2023

Chloe is the only person that cares and it’s consistent in customer service. She is interested in the customer walking away satisfy them app. More

by richardtoney
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2023 -

Liberty Honda responded

Providing a positive experience is our top priority, so while we're glad to hear that Chloe provided you with quality customer service, we're disappointed to hear that we fell short overall. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

November 16, 2023

Good and efficient customer service even with staffing shortages. We've always been very happy with the outcome. More

by KVNGOUGH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Mercado-Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2023 -

Liberty Honda responded

Thanks for sharing about your experience with Liberty Honda. We appreciate your business and hope to see you again soon!

November 14, 2023

Explained clearly about my Car issue and helped to resolve it. Thank you so much! More

by vairav1989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2023 -

Liberty Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Scott and our team and don't hesitate to let us know if we can be of further assistance.

...
48
...