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Liberty Subaru

Emerson, NJ

4.9
5,996 Reviews
As a family owned & operated organization, the Liberty dealerships are second to none. Whether you're in the market for a Subaru, Kia, Hyundai, or a Certified Pre-Owned vehicle, Liberty makes it easy. At Liberty Subaru in Emerson, NJ (formerly Oradell, NJ), Liberty Hyundai in Mahwah, NJ, & Liberty Kia in Ramsey, NJ our Customer Satisfaction scores in both sales & service are consistently higher than those of our competitors...we're committed to your satisfaction! That commitment doesn't end when you pick up your vehicle. We realize that purchasing a new vehicle is a large investment, and we're determined to help you get the most out of your ownership experience. With Early Bird drop off, and after hours service pickup, late night service hours, FREE loaner vehicles, and competitive service pricing, maintaining your vehicle with us couldn't be easier. All of our technicians are factory certified, and have access to all the latest equipment to keep your vehicle running at peak efficiency.
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55 Kinderkamack Rd

Emerson, NJ

07630

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Showing 5,996 reviews

February 25, 2019

No hassle I worked with Dimitri who is great. No hassles, no pressure salesman. Very responsive to emails and phone calls. Highly recommended! Dave (finance) gr More

by zeeropointzeero
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Finkel, Dimitri Daniil
Feb 27, 2019 -

Liberty Subaru responded

Thank you so much for taking the time to leave us your review! We are so pleased to hear that you had a pressure free, responsive and great experience with Dimitri and Dave during your recent visit. Your recommendation means a lot to us and we are happy to have earned it! Please do not hesitate to reach out if there is anything further that we can do for you. Have a wonderful day.

February 25, 2019

If You’re Looking for a Pro, Talk to Anthony! Anthony was absolutely amazing. No pressure at all, promptly answers to emails, and is very courteous. He’ll get you the best deal possible and will m More

by The2019Ascent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Portee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Cirillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2019 -

Liberty Subaru responded

We are so pleased to hear that Anthony was prompt, pressure free and amazing during your recent visit! Our top priority is your satisfaction and we are glad that you got a great deal and a great experience. We hope you are loving your new Subaru Ascent. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 25, 2019

Senior Replacing a BMW I was looking for a reliable vehicle that can be used in all weather conditions. I also wanted a vehicle that had the latest safety features. After a More

by Dave99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Portee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 25, 2019

Too Good to be True You always hear those stories of how terrible an experience is when buying a car. You picture every scenario of each conversation that might possibly More

by meoc122
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Rovelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Finkel
Mar 05, 2019 -

Liberty Subaru responded

Thank you so much for leaving us such a wonderful review, your kind words and experiences like yours are what keep us motivated. We realize that purchasing a new vehicle is a large investment, and we're determined to help you get the most out of your ownership experience. We are so pleased to hear that our team exceeded your expectations and that you had an easy and positive experience. We hope you are loving your new 2014 Certified Pre-Owned Crosstrek. We sincerely thank you for the positive review, and look forward to seeing you again soon! Have a great day.

February 23, 2019

Fabulous service in a very timely manner Ed Vogel made the entire process of leasing a car an absolute pleasure! I switched from Honda due to poor customer service and have not regretted my c More

by car1017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Vogel, Dave Finkel
Feb 27, 2019 -

Liberty Subaru responded

Thank you so much for choosing Liberty Subaru, we appreciate it! It is wonderful to hear that Ed made your leasing process an absolute pleasure. We are always more than happy to assist you if anything else comes up. Take care!

February 23, 2019

Excellent dealer for courteous salesman and finance person. Our salesman Ed Vogel was very patient with us. Carefully explaining all the options available for the Forester and what each option is useful for. More

by HappyCustomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Vogel, Dave Finkel
Feb 27, 2019 -

Liberty Subaru responded

Thank you for taking the time to leave us your feedback, we appreciate it. It is wonderful to hear that Ed explained everything for you and that Dave made sure you knew what you were purchasing. We understand that purchasing a vehicle is a large investment so we do our best to make sure you are completely satisfied! If you have any further questions, please give us a call. We're always happy to help!

February 23, 2019

Good Experience My salesman was Ed Vogel, he was pleasant and helpful during my purchase of my first Subaru. Ed directly handled the financial paperwork as well as t More

by javvvaj25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Vogel
Feb 27, 2019 -

Liberty Subaru responded

We are so happy to hear that Ed was pleasant and helpful during your recent visit. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

February 22, 2019

The Forester bought today replaces the Forester bought here 9 years ago. Thus dealership should be recognized for the attention and time spent with customers from its capable More

by happy camper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Bontemps
4.0
This rating includes all reviews, with more weight given to recent reviews.
John Clarke
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Welch
Feb 27, 2019 -

Liberty Subaru responded

Thank you so much for your customer loyalty, it means a lot to us. We are so happy to hear that you had a positive experience with the same salesman from 9 years ago! We hope you are loving your new Subaru. Please let us know if there is anything else we can do for you; we are more than happy to help!

February 21, 2019

Best dealership This is one of the best car dealership that I have worked with so far. Everyone is very respectful and always provide attention to customers John More

by Prakash
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Bontemps
4.0
This rating includes all reviews, with more weight given to recent reviews.
John Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2019 -

Liberty Subaru responded

Thank you so much for taking the time to leave us your review, your kind words mean a lot to us! We are so happy to hear that this was on of the best car dealerships you have dealt with. It is wonderful that John was able to answer all of your questions and explain all of the options for you! Our team strives to provide a pleasant environment and it is great that John and Rob were able to do that for you.

February 20, 2019

Perfect consumer purchase experience! Jeff Wangerin was a professional and very knowledgeable sales consultant. My husband and I enjoyed and shared his enthusiasm for the product. He provi More

by fish
Recommend Dealer
Yes
Employees Worked With
Rob Bontemps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Wangerin
Feb 25, 2019 -

Liberty Subaru responded

Thank you so much for taking the time to leave us your review. We are so pleased to hear that this was the perfect customer purchase experience for you! It is great that Jeff was very knowledgeable and was able to explain all of the options and answer all of your questions. Your satisfaction is our top priority. If you have any further questions, please give us a call. We're always happy to help! We look forward to your next visit, have a great day!

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