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Liberty Subaru

Emerson, NJ

4.9
5,969 Reviews
As a family owned & operated organization, the Liberty dealerships are second to none. Whether you're in the market for a Subaru, Kia, Hyundai, or a Certified Pre-Owned vehicle, Liberty makes it easy. At Liberty Subaru in Emerson, NJ (formerly Oradell, NJ), Liberty Hyundai in Mahwah, NJ, & Liberty Kia in Ramsey, NJ our Customer Satisfaction scores in both sales & service are consistently higher than those of our competitors...we're committed to your satisfaction! That commitment doesn't end when you pick up your vehicle. We realize that purchasing a new vehicle is a large investment, and we're determined to help you get the most out of your ownership experience. With Early Bird drop off, and after hours service pickup, late night service hours, FREE loaner vehicles, and competitive service pricing, maintaining your vehicle with us couldn't be easier. All of our technicians are factory certified, and have access to all the latest equipment to keep your vehicle running at peak efficiency.
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55 Kinderkamack Rd

Emerson, NJ

07630

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Showing 5,969 reviews

December 11, 2018

Great Experience Despite waiting a bit too long for a salesperson to greet us, we had a really good time dealing with Daniel Rovelli. He was friendly, knowledgeable an More

by ESpadaccini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Portee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Rovelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2018 -

Liberty Subaru responded

Thank you so much for taking the time to leave us your feedback, we appreciate it! We are so happy to hear you had a great and friendly experience with Dan during your recent visit. We are sorry to hear that you had to wait a while to be helped but we are pleased that Dan and our team were able to help you find the car you were looking for. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

December 11, 2018

Pleasure My Husband and I could not have been Happier. our salesman John Clarke is very nice very helpful not pushy at all. I would definitely Recommend Libe More

by G,dawson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2018 -

Liberty Subaru responded

It's wonderful to hear that you and your husband could not be any happier! We strive for 100% satisfaction, and it is great to see you had such a positive and helpful experience at Liberty Subaru with John. We are so happy you are loving your new Ascent! Thank you for your recommendation, it means a lot to us and we appreciate it! If there is anything further we can do for you, please do not hesitate to reach out! We are always happy to help. Have a wonderful day.

December 10, 2018

Great Experience We had a great experience at Liberty Subaru, beginning from once we contacted them. They were straight forward with what options they had, and we were More

by Tiffany
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan "DJ" Meola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2018 -

Liberty Subaru responded

Thank you so much for telling us about your recent experience, we are pleased to hear that it was great! Our team strives to deliver a positive and straight forward experience and are glad this was the case! We hope you are enjoying your new Ascent! If you ever need anything else from us, please feel free to give us a call or stop by. We are always happy to help! Have an awesome day!

December 09, 2018

Friendly and relatable My experience started with an email inquiry about the price of a used car I saw on Kelley Blue Book. Dan responded promptly, answering all of my quest More

by Liz1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Portee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Rovelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2018 -

Liberty Subaru responded

Thank you again for taking the time to let us know how we did. We are so happy to hear that you had a friendly, pressure free and respectful experience with Dan and our team. We hope you are enjoying your car! If you have any further questions, please give us a call. We're always happy to help!

December 09, 2018

If you want a Subaru, go to Liberty! Just started my 2nd lease at Liberty Subaru and I have to say that I’ve never had a bad experience here. All the staff that I’ve dealt with has alway More

by Jill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Rovelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2018 -

Liberty Subaru responded

Thank you for choosing Liberty Subaru again, we appreciate your customer loyalty! We are pleased to hear that our team has always been courteous and pleasant! It's wonderful to hear you are so happy driving around in your Forester! We sincerely thank you for the positive review, and look forward to seeing you again soon!

December 09, 2018

New car purchase My experience with the sales dept is a Very laid back dealer with an easy going approach. Been to plenty of dealerships that I couldn’t stand because More

by jimguy56
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Daniel Rovelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 09, 2018

Helpful Service was great and straight to the point. John helped me with my first car and I believe he helped the best he could with my new car. I would recco More

by asaldar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Finkel
Dec 10, 2018 -

Liberty Subaru responded

Thank you for taking the time to leave us your review! We are so happy to hear that John helped you with your first car and provided you with a helpful and positive experience! We hope you are enjoying your first car! Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

December 08, 2018

Very helpful and patient Ed Vogel was very helpful and patient with this 81 year woman! He spent a lot of time with us and I am very pleased with the car! I would recommend hi More

by Grandma11
Recommend Dealer
Yes
Employees Worked With
Rob Bontemps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Vogel
Dec 10, 2018 -

Liberty Subaru responded

Thank you for taking the time to leave us your feedback! We are so happy to hear that Ed was so helpful and patient during your visit! Our team strives to provide 100% satisfaction and are glad this was the case for you! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

December 08, 2018

Good customer service The sale and delivery of our 2019 Impreza went very smoothly. The manager and salesman, Ed Vogel, were pleasant to work with. Ed provided us with im More

by Marilyn77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan "DJ" Meola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Vogel
Dec 10, 2018 -

Liberty Subaru responded

It's great to hear that you had a positive and informative experience with Ed and our team! We are so glad that you are enjoying your new 2019 Impreza! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Thanks again for leaving us your feedback, have a wonderful day!

December 07, 2018

Salesmanship Found Alex to be very knowledgeable, courteous and willing to answer all my questions. He was not aggressive with a sales pitch. Allowed me time to More

by Grandmajan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Welch
Dec 10, 2018 -

Liberty Subaru responded

We are pleased to hear that you found Alex to be knowledgeable and courteous during your recent visit! It's great that he was able to answer all of your questions and helped you with the features of the new car! Thank you so much your recommendation, it means a lot to us! If you have any further questions, please give us a call. We're always happy to help!

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