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Liberty Subaru

Emerson, NJ

4.9
5,974 Reviews
As a family owned & operated organization, the Liberty dealerships are second to none. Whether you're in the market for a Subaru, Kia, Hyundai, or a Certified Pre-Owned vehicle, Liberty makes it easy. At Liberty Subaru in Emerson, NJ (formerly Oradell, NJ), Liberty Hyundai in Mahwah, NJ, & Liberty Kia in Ramsey, NJ our Customer Satisfaction scores in both sales & service are consistently higher than those of our competitors...we're committed to your satisfaction! That commitment doesn't end when you pick up your vehicle. We realize that purchasing a new vehicle is a large investment, and we're determined to help you get the most out of your ownership experience. With Early Bird drop off, and after hours service pickup, late night service hours, FREE loaner vehicles, and competitive service pricing, maintaining your vehicle with us couldn't be easier. All of our technicians are factory certified, and have access to all the latest equipment to keep your vehicle running at peak efficiency.
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55 Kinderkamack Rd

Emerson, NJ

07630

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Showing 5,974 reviews

July 02, 2017

Customer for Life I just purchased a new 2017 Forester and I love it. After just getting into a bad accident with my Subaru, I knew I needed to stick with a Subaru. I w More

by coachb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Miletta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Bontemps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick DeSilva
Aug 23, 2017 -

Liberty Subaru responded

We are so pleased to hear you are happy with your brand new Forester, and thank you for choosing our dealership! We appreciate you recommending us, and if you have any questions please don't hesitate to give us a call. Thank you for your review, we look forward to seeing you back again!

June 30, 2017

One of the Best! Jeff Wangerin and Liberty Subaru are the absolute best when it comes to buying a new Subaru. Since buying my first Subaru Legacy in 1999 from Jeff, th More

by subarusue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Bontemps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Wangerin
Aug 23, 2017 -

Liberty Subaru responded

Thank you so much for being a loyal customer, we hope you are enjoying your third one! We are so happy to hear you and your family have been satisfied with our dealership, and that Jeff has made your experience with us so great! We appreciate you taking the time to leave a review, and we hope to see you back for the 4th one!

June 30, 2017

A very positive experience at Liberty Subaru in Emerson, NJ My husband and I just purchased a new 2017 Subaru Forester at Liberty Subaru. We initially spoke with Mike Gallo, sales consultant, over the phone who More

by Margie & Robert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Portee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Miletta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Gallo
Aug 02, 2017 -

Liberty Subaru responded

We are so happy to hear how positive your experience was, and that our staff was able to assist you! We hope you and your husband are enjoying your brand new Forester, and hope to see you back for the next one! We thank you for the review, and appreciate your time!

June 29, 2017

Helpful John John patiently and graciously helped and guided us through the labyrinth of car purchase. Dan Cohen, sales manager, also was a big help in time of nee More

by James and Renate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2017 -

Liberty Subaru responded

Thank you for choosing Liberty again, we hope you are enjoying your second Outback! We appreciate you sharing your experience with John, and we hope to see you back for the next one. Thank you for the feedback!

June 29, 2017

Excellent experience at Liberty Subaru in Emerson, NJ I recently leased a new 2017 Subaru Outback at Liberty Subaru. My sales consultant was Brian Goon. The entire experience was very pleasant, which is n More

by Outback,kat123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Bontemps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Goon
Jul 21, 2017 -

Liberty Subaru responded

Thank you for sharing your positive experience with us, we are so happy to hear Brian was able to assist you. We hope you are enjoying your brand new Outback, and we hope to see you back again!

June 27, 2017

Greatest experience ever!! I have had 6 different lease experiences with a variety of dealerships and nothing even comes close to dealing with Mike Gallo and Liberty Subaru. Tha More

by Redcar2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Portee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Gallo
Jul 21, 2017 -

Liberty Subaru responded

We are so pleased to hear how great your experience was with Mike and our dealership. Please don't hesitate to give us a call if you have any questions, we hope you are enjoying your new car! Thank you for the feedback!

June 27, 2017

John Clark made my buying a new car a very great experience. Great saleman and great price! And thank you mr. Clark for your help! It was about 13 years ago when we bought our first Subaru from liberty and the s More

by Happy owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2017 -

Liberty Subaru responded

We appreciate you choosing Liberty again, and happy to hear John was able to assist you! We hope you are enjoying your new Subaru, and hope to see you back again! Thank you for your review!

June 27, 2017

Excellent Service This dealership was top notch! Mr. Clarke went above and beyond to make sure I purchased the best car I was most comfortable with. He gave us the best More

by cjade28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2017 -

Liberty Subaru responded

We are so happy to hear how comfortable you are with your purchase, and hope you are enjoying your new car! Thank you for taking the time to leave a review, please give us a call if you have any questions!

June 27, 2017

Smooth transaction from start to finish Leased a new Legacy online. I emailed back and forth with Brian and got the best deal compared to 5 other dealers in the tri-state area. They even too More

by MikeF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Bontemps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Goon
Jul 20, 2017 -

Liberty Subaru responded

We are so pleased to hear how smooth your experience was, and how happy you are with everything! We hope you are enjoying your new Legacy, and hope to see you back again! Thank you for recommending us, we appreciate your review!

June 27, 2017

Played games since the beginning Place is a joke they first started off telling me we had a deal no problem. Then I get to the dealership and they tell me I can’t get an approval funn More

by Moladibari1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rob Bontemps
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Gallo
Jun 27, 2017 -

Liberty Subaru responded

Hello, moladibari...thank you for taking the time to leave feedback on your experience. Unfortunately, given your credit score, all of the banks that we work with on a regular basis turned down your loan application, even with your grandmother and father as co-signers. That said, you're correct...it is our job to "get and approval", which we did...Rob called Chase and got them to approve a loan, but required that you put some money down toward the loan. Since you had no money to put toward the loan, you were unable to take advantage of the only approval we were able to obtain on your behalf. I can only assume that the dealership you work at was not able to get you approved for a loan with terms acceptable to you, either. I feel badly that we were unable to complete a deal, but wish you luck in your search.

Jun 27, 2017 -

Moladibari1 responded

First off the dealer I work for pulled my report to see why they weren’t approving me second off I got an approval with another dealership so shame on you. You guys just don’t work hard enough it’s cause you were losing money so the two thousand was to make up money you were losing not cause bank wanted it you wanted it. I even spoke to a rep at chase with my job and they said we don’t know what they are seeing but I can easily get it approved like I said it’s cause you are losing money so you need to make up the money being lost. Thank god I found a dealership who works harder then you but this won’t be my last bad review for you guys I’ll post on every website just so people know what kind of dealership this is thanks for nothing

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