Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
69 Reviews of Liberty Subaru - Service Center
Sort by
September 04, 2020
Thank you Bryan Vignali for such a prompt response, for always returning calls, knowing who is calling you and knowing my wife's name I truly appreciate it. Thank you for taking care of us always asap, it always returning calls, knowing who is calling you and knowing my wife's name I truly appreciate it. Thank you for taking care of us always asap, it's unique this days. Bryan Vignali you the man, my or even ours best service tech! Dan Rovelli you are as always just a great guy that is such a pleasure to deal with, thank you for always be able to walk an extra mile to make us happy and satisfied as we are. Dan The Man! Liberty Subaru you are The Dealership!!! Thank you All!!! More
by aperegudin
August 19, 2020
Being a 12 time Subaru Owner, I have done ALL my new car buying from Liberty. And being a local Mechanic, I come in only for warranty and service I deem I am not up to. Bearing that in mind, my wife and buying from Liberty. And being a local Mechanic, I come in only for warranty and service I deem I am not up to. Bearing that in mind, my wife and I were heading down I-287 Sunday when my CkEng light and others came on. I carry a code reader with me and found P2764. CVT solenoid failure. Car was still drivable , but chose to head home. Called Liberty and talked to Bob Osteroff Monday morning. I have dealt with him since my 1982GL. He said if I dropped the car off, the would TRY to fit it in since I did NOT have a scheduled appointment. I did so and relayed what I knew. HE gave me an estimate right then. Tuesday evening, Got a call from Christopher Armeli that that my IMPREZA was already done. Got the final price and picked it up Wednesday morning. My Impreza drove just as it did before the failure. THIS IS A COMPLIMENT, as if NOTHING HAPPENED or was replaced. Liberty Service is second to none. HIGHLY RECOMMEND THEM !!!!! And DJ, I just wanted you to be aware that I still talk up and promote Liberty to everyone I know. More
by ferret54
August 12, 2020
Again thank you Bryan Vignali Bryan as always helped me to save time, which is very valuable today. Thank you Bryan for that you are the best guy, I will definitely will recommen Bryan as always helped me to save time, which is very valuable today. Thank you Bryan for that you are the best guy, I will definitely will recommend to talk to you if somebody has any service issues to my family and friends, who of corse have a Subaru! Thank you Liberty Subaru! More
by aperegudin
Employees Worked With
Bryan Vignali
April 01, 2020
As always Bryan was courteous, professional and efficient I called Bryan about the issue that we've had, and he take us asap, resolving the problem in a timely matter which very important today. Thank you so I called Bryan about the issue that we've had, and he take us asap, resolving the problem in a timely matter which very important today. Thank you so much Bryan Vignali, be safe, be well, all the best to you and your family. Thank you Liberty Subaru for being who you are. Thank you Dan Cohen for chatting with me while waiting. More
by aperegudin
December 31, 2019
60k Mile CVT Major Service Always a very positive experience. Competent and knowledgeable work staff with engaging and welcoming dispositions. I am brought through step by step Always a very positive experience. Competent and knowledgeable work staff with engaging and welcoming dispositions. I am brought through step by step of recommended and preformed services while using easy and comprehensive terminology. More
by kathyn923
Employees Worked With
Augie Ercolino, Bryan Vignali
December 27, 2019
Best Dealership Experience Ever! Liberty Subaru is the best dealership service center I've ever went to, they promptly fixed whatever problem my Forester had in under 1.5 hours each t Liberty Subaru is the best dealership service center I've ever went to, they promptly fixed whatever problem my Forester had in under 1.5 hours each time. Their service team are competent, courteous and knowledgeable. Previous dealership service department in Orange County NY never ever got me out of their waiting room in under 3 hours, or billed me for service under $300 each time we got serviced. If you're in Bergen County and need a Subaru service center, go to Liberty Subaru. More
by willdthrill_00
Employees Worked With
Bob Osterlof, Chris Armeli
December 27, 2019
⭐️ ⭐️⭐️⭐️⭐️ All the way!!Service Advisor Sareen de ⭐️ ⭐️⭐️⭐️⭐️ All the way!! Service Advisor Sareen de Villa gave us above and beyond 30K miles full service, Full replacement of trunk screen divider ⭐️ ⭐️⭐️⭐️⭐️ All the way!! Service Advisor Sareen de Villa gave us above and beyond 30K miles full service, Full replacement of trunk screen divider, and window switch warrantee replacement. An excellent loaner car reserved and timely service and car wash. Felt like we bought a brand new 2018 Subaru CrossTrek from Liberty Subaru of Emerson again! Dan Cohen’s team keeps blossoming over the years! Keeping that same trustworthy, professional service that we have been spoiled with. Our official family car dealership, Nearby Garden State Plaza Mall was a wonderful visit/loaner drive as advised by kind Sareen de Villa. Thank you. My wife and I were very pleased. Always a fast, fresh, friendly and very professional visit to Liberty Subaru of Emerson, NJ . No doubt with Sales manager Dan Cohen and Service Advisor Sareen de Villa are the best Subaru dealership at East Coast. Not to mention consistently Fair and Honest. More
by Great 2018 rossTrek Limited!
Employees Worked With
Other Employees :
Sareen de Villa, Service Advisor ??????????, Bob Osterlof, Augie Ercolino, Chris Armeli, Bryan Vignali, Edgar Gonzalez
December 20, 2019
Thank you again Bryan Vignali!!! It's again goes to Bryan Vignali for he's excellent service of our family Forester, thank you for fixing everything at once in a timely manor, and for It's again goes to Bryan Vignali for he's excellent service of our family Forester, thank you for fixing everything at once in a timely manor, and for offering my wife a loner, which is very handy, so she don't have to wait at the dealer with our little daughter, thank you Liberty Subaru, happy holidays to you all. Keep doing a good job guys, Daniel Rovelli you the man!!! More
by aperegudin
Employees Worked With
Bryan Vignali
November 16, 2019
Kinda of service I was looking for years!!! I called Bryan Vignali about the issues that our car have, and which he address the next day, hardly trying to get the loaner for my wife, which I g I called Bryan Vignali about the issues that our car have, and which he address the next day, hardly trying to get the loaner for my wife, which I greatly appreciate, everything was done in a timely manor and professionally, which makes me very much at ease cause this is our family car used by my wife and 2 kids. Thank Bryan Vignali from the bottom of my heart, you THE MAN!!! Thank you Liberty Subaru for everything! Keep doing a good job, of course big HI to Dan Rovelli from us!!! More
by aperegudin
Employees Worked With
Bryan Vignali
August 04, 2019
Polite, professional service. I have been a customer at Liberty Subaru for over 20 years. I bought my first Subaru in 1999, and decided it was time to replace it in the fall of 201 I have been a customer at Liberty Subaru for over 20 years. I bought my first Subaru in 1999, and decided it was time to replace it in the fall of 2019. All thorough those years, my car was serviced only by the dealership. All thorough the years, the service department took great care of my care, and were always willing to answer my questions and help me out with any problems I had. When it was time for a new car, no thought about it. I went right back to Subaru and got a great buy on my leftover 2018 model. Again, I was treated with respect and courtesy, and I wouldn’t buy or take my car anywhere else for service. More
by Martyslady
