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Lima Auto Mall

Lima, OH

Overview
Employees
Reviews
Vehicles
4.9
3,020 Reviews
NOW HIRING 3 SALESPEOPLE @ LIMA CHEVROLET CADILLAC 419-993-6000 Ask for Ryan Swaney If you, or if you know of anyone, that could use a good job please let us know! The only requirements: 1. A Good Attitude 2. Ability to Listen 3. Willingness to learn 4. Desire to be the best 5. A team player 6. You ___________________ We can provide you: 1. A great atmosphere with a family owned company 2. A guaranteed salary + bonuses 3. Health, Vision and Dental Insurance 4. 401K 5. A 5 day work week 6. Best hours around in the car business 7. Free training ___________________ We are extremely proud to be a part of the recent changes and now transition into Lima Chevrolet Cadillac. Now with more business, we need help in finding a few new salespeople. If interested in talking more, let us know! There is plenty of traffic here and continuing to get busier every day!! We just need a few more solid people! ______________________________________________________________________________________________________________ From our first day of business over 100 years ago, we here at Lima Chevrolet Cadillac have held a solid commitment to providing the broadest selection of Chevrolet & Cadillac vehicles in Lima as well as the surrounding counties. As such, we have become an GM Certified automotive leader in our area. From the beginning, Lima Chevrolet Cadillac has provided the best selection of vehicles, top notch showroom, service department and grounds. We continue to provide quality customer service, and under our new management we are stepping up the effectiveness and efficiency of the whole process! Everyone is busy and values their time, we want the chance to show you again or prove to you how quick buying a vehicle can be! Whether you are in the market for a New Chevrolet, Cadillac or a quality Pre-owned or GM Certified used vehicle, we have what you are looking for. If we don't have what you are looking for here and you want to keep your business here, let us locate it for you and get it here! Also, we have many financing options, 1st time buyer with no credit, lack of established credit, credit issues (student loans/ medical bills) or think you have the worst credit possible, we have guaranteed financing and NO credit application will be denied. In need of auto parts or maintenance? You will find the professionally managed Auto Parts and Service Departments at Lima Chevrolet Cadillac offer great pricing for any of your automotive needs. With convenient hours to best fit your busy schedule, we provide the service you need in a timely manner and at a price that you can afford. If you have any questions, please contact us at 419-993-6000.
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2200 North Cable Road

Lima, OH

45807

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Showing 3,020 reviews

October 12, 2025

Lima Auto Mall is outstanding in sales and service. The service center goes above and beyond. More

by cynthialouisehastings
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Wellman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 12, 2025 -

Lima Auto Mall responded

Thank you for your kind words, Cynthia! We truly appreciate your positive feedback about our sales and service at Lima Auto Mall. Our team is dedicated to providing exceptional service, and it's wonderful to hear that you feel we've gone above and beyond. We look forward to serving you again in the future! Sincerely, The Lima Auto Mall Team

October 12, 2025

Dylan was awesome! He was certainly patient with me and took his time with my many questions. Ryan was very helpful and honest to work with as well. I came in with a no More

by everhartdev
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Swaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles McClung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 12, 2025 -

Lima Auto Mall responded

Thank you for your wonderful review, Dev! We are glad to hear that Dylan and Ryan provided you with the support and information you needed during your visit to Lima Auto Mall. It’s great to know you left feeling more educated about your options. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Lima Auto Mall Team

October 11, 2025

Second vehicle we’ve bought here in the last year. Brett Dardio is a great guy to deal with. They don’t push you or try to sell you something you don’t want and answer any questions you have. Thanks f More

by skellermeyer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles McClung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Dardio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 12, 2025 -

Lima Auto Mall responded

Thank you for your wonderful review, Skeller! We truly appreciate your loyalty to Lima Auto Mall and are thrilled to hear about your positive experiences, especially with Brett. It's our goal to provide top-notch service without the pressure, and we're glad we met your expectations. We look forward to assisting you with your future vehicle needs. Thanks again for choosing us! Sincerely, The Lima Auto Mall Team

October 11, 2025

Eriq was wonderful, Josh and Charles as well. . The staff reviewed all options for me and I was very satisfied. 100% recommend. More

by Scottcockerell46
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles McClung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eriq Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 12, 2025 -

Lima Auto Mall responded

Thank you for your wonderful review, Scott! We're thrilled to hear that Eriq, Josh, and Charles provided you with excellent service and that you were satisfied with the options presented to you. At Lima Auto Mall, we strive to ensure our customers have the best experience possible. We appreciate your recommendation and look forward to seeing you again! Sincerely, The Lima Auto Mall Team

October 08, 2025

The service was great. The service department personnel were curtious,and knowledgeable. Everyone was clean, and organized. More

by KEITHANDSHEILA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Wellman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Bondrowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 09, 2025 -

Lima Auto Mall responded

Thank you for your wonderful feedback, Keith and Sheila! We’re thrilled to hear that you had a great experience with our service department at Lima Auto Mall. Our team takes pride in being courteous and knowledgeable, and it’s fantastic to know that it made a positive impression on you. We look forward to welcoming you back next time! Sincerely, The Lima Auto Mall Team

October 06, 2025

Service is always wonderful Keith, Adam, ryan, and Caleb always show exceptional service the best!! More

by JOAN.LOTIS
Recommend Dealer
Yes
Employees Worked With
Jeff Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Shockency
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eriq Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Wellman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Bondrowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 06, 2025 -

Lima Auto Mall responded

Thank you so much for your wonderful review, Joan! We're thrilled to hear that you consistently receive exceptional service from Keith, Adam, Ryan, and Caleb at Lima Auto Mall. We appreciate your feedback and look forward to welcoming you back for your next visit! Sincerely, The Lima Auto Mall Team

October 04, 2025

Our experience was great! From dealing with Josh to Brett explaining all of our options to completing our purchase. We are very satisfied with our experience at Lima Auto Mall More

by Stacie B.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles McClung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Dardio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 05, 2025 -

Lima Auto Mall responded

Thank you, Stacie! We’re delighted to hear that you had a great experience with Josh and Brett at Lima Auto Mall. Your satisfaction means a lot to us, and we appreciate you taking the time to share your thoughts. Our team looks forward to welcoming you back for your next visit! Sincerely, The Lima Auto Mall Team

October 02, 2025

Everyone was professional and knowledgeable during the car buying process …made the transition smooth and easy More

by candy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Tanguay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles McClung
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 03, 2025 -

Lima Auto Mall responded

Thank you for your wonderful review, Candy! We’re thrilled to hear that you had a smooth and easy car buying experience at Lima Auto Mall. Our team takes pride in being professional and knowledgeable, and it’s great to know that it made a difference for you. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Lima Auto Mall Team

October 02, 2025

They will not fix my broken vehicle that was broken when I bought it 4 months ago More

by haa1122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Swaney
1.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Shockency
3.0
This rating includes all reviews, with more weight given to recent reviews.
Charles McClung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Dardio
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 03, 2025 -

Lima Auto Mall responded

We understand the customer’s concern and want to make sure it is fully resolved. At this time, our technicians have not been able to duplicate the issue during inspections, and the customer also canceled their last appointment after noting the concern was not acting up when heading to the dealership. We encourage the customer to reach out and reschedule if the concern occurs again so our service team can diagnose it further. Our goal is always to ensure the vehicle is performing properly and that our customers feel confident in their ownership experience. Please call me Ryan Swaney (419)993-6054.

Oct 04, 2025 -

haa1122 responded

This is NOT true. They tried to fix it the second time I brought it in. I drove it for the 500 miles like they said and it was still acting up, just not as bad. So I still brought it back. They claimed they didn’t feel it acting up so they gave it back to me. It has since gotten worse and more frequent but it is at random times. I cancelled coming back in because there is no way to make the issue happen. I did not cancel on my way because it was not acting up. That is not true and I have proof. I am not the only person who has noticed the issue with my vehicle. Many people who have ridden with me feel the issue. But it’s unlikely I’ll get them to notice on a 5 minute test drive which is why I didn’t bother to come back. Since I wrote the review, they have reached out so we will see where it goes from here.

Oct 04, 2025 -

Lima Auto Mall responded

We understand your frustration and want to clarify our efforts. Each time you brought your vehicle in, our technicians thoroughly inspected and test drove it, but we were unable to duplicate the concern during your visits. Because the issue occurs randomly, it has been challenging to confirm and properly diagnose. When you cancelled your most recent appointment, we had no opportunity to recheck the vehicle. We did reach out after your review, and we are willing to continue working with you should you decide to bring the vehicle back in. Our goal remains the same—to resolve the concern once we are able to experience and identify it firsthand.

Oct 06, 2025 -

haa1122 responded

After many messages back and forth, they are willing to try to diagnose and fix the vehicle Alan MY DIME! Absolutely not! This problem occurred before I even bought the car, continued to occur, they attempted to fix once and it didn’t work and now that I’m “out of the warranty” timeframe, i have to pay for it. What will NOT be returning to this company. I will go to a place where people stand behind the product they sell.

October 01, 2025

Follow up at the dealership has been outstanding. Nice people to work with, for sure More

by johnbrown.ffn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles McClung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 01, 2025 -

Lima Auto Mall responded

Thank you for your kind words, John! We're delighted to hear that you had a positive experience with us at Lima Auto Mall. Our team strives to provide outstanding service and it's great to know that you found our staff nice to work with. We look forward to assisting you again in the future! Sincerely, The Lima Auto Mall Team

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