Lithia Chrysler Jeep Dodge of Billings
Billings, MT
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541 Reviews of Lithia Chrysler Jeep Dodge of Billings
Initiated contact on their website. Received a prompt follow up call from Darc, great first contact. Follow up with Bryan the next day in the morning and by that evening my wife and I had put a deposit d follow up call from Darc, great first contact. Follow up with Bryan the next day in the morning and by that evening my wife and I had put a deposit down on our new Jeep. Bryan effectively guided us through the process of putting down a down payment and feeling confident that we had made an informed decision. Everyone was very helpful and knowledgeable. Very pleased to have a gladiator with an eco-diesel. More
I had a great 1st time experience buying my 1st new car. They worked with me to get a good deal on my trade in so I can get the price I was looking for on the car I wanted They worked with me to get a good deal on my trade in so I can get the price I was looking for on the car I wanted More
Great people to work with, helpful and pleasant. Worked with me to meet my needs. Would go back and try and deal with the dealership again with me to meet my needs. Would go back and try and deal with the dealership again More
I am extremely disappointed with the service and parts department. After buying a brand new Jeep rubicon a shock was found defective and leaking. Service department promptly ordered a new one under warran department. After buying a brand new Jeep rubicon a shock was found defective and leaking. Service department promptly ordered a new one under warrantee. Weeks later the shock came in. I came in to have it replaced and they said it was back ordered. Obviously they sold it to someone. 3 months later the shock came in. I called them they never called me. The extremely nice woman in the oil change department went above and beyond and had her guys install it in ten minutes without an appointment after hearing my story. In short the service department could care less about my leaking shock and poor handling conditions on my brand new vehicle (I’m a mechanic). Sold my shock to someone else. Didn’t call me three months later to tell me it arrived and wasn’t able to make an appointment for weeks. While getting my oil changed, told the woman my story and she immediately took charge and made me so happy because she was caring, concerned, and cared about her customer More
Bill the salesperson that I delt with was very professional, honest and had a great deal of integrity, he made my purchase a smooth and pleasurable experience! I would purchase through him again professional, honest and had a great deal of integrity, he made my purchase a smooth and pleasurable experience! I would purchase through him again and highly recommend him to assist with your next purchase. More
Ordered a Heavy Duty, everyone from sales to management were professional and really went above and beyond to assist in making a stressful situation seem easy and painless. Could not have asked for a bette were professional and really went above and beyond to assist in making a stressful situation seem easy and painless. Could not have asked for a better experience. More
Loving my 2021 scat pack charger that Burton Pierce had sold me. Best deals in town by far, will definitely be referring friends and family in the near future. Mopar or no car!! sold me. Best deals in town by far, will definitely be referring friends and family in the near future. Mopar or no car!! More