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Lithia Chrysler Jeep of Reno

Reno, NV

Overview
Employees
Reviews
Vehicles
4.7
2,984 Reviews
Lithia Chrysler Jeep of Reno is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Chrysler Jeep of Reno in Reno, Nevada, joined the Lithia Motors family of dealerships in January 2004 after being acquired from Ewert, Inc. Lithia Chrysler Jeep of Reno, near the surrounding areas of Reno, Carson City, Sparks, Virginia City, Susanville and Dayton Nevada, features a wide selection of new and used cars, trucks and SUVs. Our inventory includes new models such as the Chrysler 300, Chrysler 200, Chrysler 200 Convertible, Town & Country, Compass, New 2011 Grand Cherokee, Durango, Liberty, Patriot, and Wrangler.
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1050 East Plumb Ln #100

Reno, NV

89502

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Showing 2,984 reviews

April 26, 2024

We travel from out of town to get our excellent service at Lithia Jeep of Reno. More

by CASEYANDASHLEYSMOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 26, 2024

Excellent service as always. Everything done on time and as expected. Always a positive experience More

by JLK
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

April 25, 2024

Bob Pearce always goes above and beyond to make us feel good about coming to Jeep of Reno. More

by CORONA4PACK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for choosing Lithia Chrysler Jeep of Reno. Your feedback and rating mean a lot to us. We're glad Bob was able to help, and we hope to see you again!

April 25, 2024

Honestly friendly people and quick service. They don't beat around the bush and are straight to the point. More

by Brandon Bryant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2024 -

Lithia Chrysler Jeep of Reno responded

Hi Brandon: Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 25, 2024

Lithia Chrysler Jeep of Reno were professional and helped us to make our Jeep Gladiator Mojave truck buying experience the best possible. More

by MOORERANDY
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Roman Gomez - Sales Consultant - with 5-Stars
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Apr 25, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 25, 2024

Hands down some of the best service I have ever received. Communication is top notch as well as fast and efficient. More

by CRISSY2945
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashton B.
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Apr 25, 2024 -

Lithia Chrysler Jeep of Reno responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lithia Chrysler Jeep of Reno, we look forward to having you as a valued customer for many years to come!

April 25, 2024

Always good in the past. Not as satisfied with the radiator flush and refill. When I got home I checked and the radiator was under filled. Called the service department an More

by KIMJONESRENO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know.
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Apr 26, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you, Kim, for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind contacting us so we can speak directly, we'd love to address your concerns in detail.

April 24, 2024

Lithia went far beyond my expectations thank you excellent service and repairs Kenny was most helpful and thoughtful More

by EDWARDSGEARHEAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katlyn
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Apr 24, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Kenny delivered such a great experience!

April 24, 2024

I came across this dealership after having a disappointing experience at two others. Wow, polite, respectful, and definitely has great customer service. My go to dealership now. More

by skip80
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Bennet
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Apr 25, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 24, 2024

I had issues with my car misfiring, Charles was so amazing in helping me get my Jeep repaired. My Wife’s Parents live in Reno and highly recommended Lithiu Jeep for service. More

by Anthony Duggam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2024 -

Lithia Chrysler Jeep of Reno responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Charles met your expectations. Thank you for choosing Lithia Chrysler Jeep of Reno, Anthony, we look forward to having you as a valued customer for many years to come!

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