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Lithia Chrysler Jeep of Reno

Reno, NV

Overview
Employees
Reviews
Vehicles
4.7
3,072 Reviews
Lithia Chrysler Jeep of Reno is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Chrysler Jeep of Reno in Reno, Nevada, joined the Lithia Motors family of dealerships in January 2004 after being acquired from Ewert, Inc. Lithia Chrysler Jeep of Reno, near the surrounding areas of Reno, Carson City, Sparks, Virginia City, Susanville and Dayton Nevada, features a wide selection of new and used cars, trucks and SUVs. Our inventory includes new models such as the Chrysler 300, Chrysler 200, Chrysler 200 Convertible, Town & Country, Compass, New 2011 Grand Cherokee, Durango, Liberty, Patriot, and Wrangler.
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1050 East Plumb Ln #100

Reno, NV

89502

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Showing 3,072 reviews

April 20, 2024

I was very happy with the courtesy and time spent listening to my concerns and needs More

by PUGSLEY8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fernando nad the other representative on the other side of Robert Pearce
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Apr 22, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for choosing Lithia Chrysler Jeep of Reno. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 20, 2024

Good serviceibought my grand Cherokee there in 2017 and it still runs great one payment thanks More

by curtispwoodard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Curtis, and don't hesitate to let us know if we can be of further assistance.

April 20, 2024

Bob was very nice and answered all of my questions, in addition to getting the Jeep serviced quickly. More

by Patricia B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you, Patricia! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Chrysler Jeep of Reno.

April 20, 2024

Always helpful, everyone that I have dealt with has gone out of their way to make sure that everything I need is done right and expedited. I intend on continuing to use Lithia as my go to for all my vehicle More

by Rick Lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Dutcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Bowley 5 stars, Fernando Rivas 5 stars, Ben Owings 5 stars
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Apr 22, 2024 -

Lithia Chrysler Jeep of Reno responded

Thanks, Rick, for sharing your thoughts about your experience with Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

April 19, 2024

Robert Pierce has always been a pleasure to work with. He keeps you updated if additional problems are found, or needing authorization to complete the task. More

by GFE2855845
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Robert delivered such a great experience!

April 19, 2024

They are always very helpful and prompt. I appreciate them very much. Waiting time is usually low. More

by rowleytaho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 19, 2024 -

Lithia Chrysler Jeep of Reno responded

Thanks for sharing about your experience with Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

April 19, 2024

the service was excellent. Minimal waiting time, friendly and courteous representatives. In and out in an impressive amount of time. More

by ray's4th
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : jared
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Apr 19, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Chrysler Jeep of Reno!

April 19, 2024

We are very pleased with the service on both our 2017 Rubicon and 2022 Wagoneer. So far so good. More

by alan43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2024 -

Lithia Chrysler Jeep of Reno responded

Hi Alan: We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 19, 2024

The service department has always been very helpful. Everyone is always friendly and always happy to help with anything. They will take good care of their customers, I recommend them to anyone! More

by Camobebe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dirk Westergard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dana Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 19, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 18, 2024

An hour for a oil change when it was by appointment seems like a long time. More

by guamkids52
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
sorry, don't know service rep's name
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Apr 18, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

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