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Lithia Chrysler Jeep of Reno

Reno, NV

4.7
3,024 Reviews
Lithia Chrysler Jeep of Reno is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Chrysler Jeep of Reno in Reno, Nevada, joined the Lithia Motors family of dealerships in January 2004 after being acquired from Ewert, Inc. Lithia Chrysler Jeep of Reno, near the surrounding areas of Reno, Carson City, Sparks, Virginia City, Susanville and Dayton Nevada, features a wide selection of new and used cars, trucks and SUVs. Our inventory includes new models such as the Chrysler 300, Chrysler 200, Chrysler 200 Convertible, Town & Country, Compass, New 2011 Grand Cherokee, Durango, Liberty, Patriot, and Wrangler.
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1050 East Plumb Ln #100

Reno, NV

89502

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Showing 3,024 reviews

January 21, 2024

We had an appt and we were in and out in less than an hour!! More

by conniegammon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember his name
Jan 22, 2024 -

Lithia Chrysler Jeep of Reno responded

Connie, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 21, 2024

Love working with Tony and the team at Lithia. Great group of guys! Fast service and super professional. More

by CWFMAILBOX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you so much for your kind words for Tony, and for taking the time to leave us this wonderful service feedback!

January 21, 2024

Great overall experience usually I have to wait to get my vehicle back however Tony took great care of me and I was able to get my Jeep back in a timely manner. More

by arceedwinm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2024 -

Lithia Chrysler Jeep of Reno responded

Thanks for sharing about your experience with Lithia Chrysler Jeep of Reno. Tony and our team appreciate your business and hope to see you again soon!

January 21, 2024

Satisfied and great service good customer. Excellent people , i will to do some extraordinary work for my jeep More

by logan_madz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2024 -

Lithia Chrysler Jeep of Reno responded

Thanks for sharing about your experience with Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

January 20, 2024

Customer service was not good. Communication was poor, did not give good feedback . Not f More

by jennifereperez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Pearce
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2024 -

Lithia Chrysler Jeep of Reno responded

Providing a positive experience is our top priority, Jennifer, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

January 19, 2024

Great friendly service at a fair price when Jeep battery died unexpectedly could have left us stranded. More

by JSD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando
Jan 19, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 19, 2024

Dirk and Tony are amazing. This is my 3rd purchase in 2 years and each transaction has been smooth and seamless!! More

by doublenickelcraig
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dirk Westergard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Lithia Chrysler Jeep of Reno are glad to have you as a customer.

January 18, 2024

Juan Sr. Was very kind and very helpful. Thank you Steven In finances was also very kind and helpful More

by COLEENTHOMPSON
Recommend Dealer
Yes
Employees Worked With
Steven Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Sr.
Jan 19, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for your business and this review, Colleen. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 18, 2024

Robert was professional, courteous, not at all pushy and competent. His personal service was excellent and his immediate team members were similarly excellent. I believe I was treated fairly, all of my qu More

by maddison5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashton Baker
Jan 19, 2024 -

Lithia Chrysler Jeep of Reno responded

We are very happy to hear that Robert provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 18, 2024

My experience with this dealership started out sub parr. I originally dealt with Jared for a recall issue, and was run around for months. I finally was able to speak with Fernando and he immediately did eve More

by Allie B.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando
Jan 19, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for taking the time to share your thoughts on working with our team, Allie. We're glad to hear we delivered such a great experience!

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