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Lithia Chrysler Jeep of Reno
Reno, NV
3,066 Reviews
Lithia Chrysler Jeep of Reno is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Chrysler Jeep of Reno in Reno, Nevada, joined the Lithia Motors family of dealerships in January 2004 after being acquired from Ewert, Inc. Lithia Chrysler Jeep of Reno, near the surrounding areas of Reno, Carson City, Sparks, Virginia City, Susanville and Dayton Nevada, features a wide selection of new and used cars, trucks and SUVs. Our inventory includes new models such as the Chrysler 300, Chrysler 200, Chrysler 200 Convertible, Town & Country, Compass, New 2011 Grand Cherokee, Durango, Liberty, Patriot, and Wrangler.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,066 reviews
December 26, 2023
Fernando was very helpful. He got everything done and a very timely manner and got me out the door ready to go. The only issue, is my Jeep is still requesting me to get an oil He got everything done and a very timely manner and got me out the door ready to go. The only issue, is my Jeep is still requesting me to get an oil change after the service at lithia motors More
by caddvandu
Verified CustomerEmployees Worked With
Fernando
December 26, 2023
I came in with low tire pressure and they just put air in the tire and three days later when I drove my car, the pressure was down again. When I came in again, the first person that helped me looked at my ti the tire and three days later when I drove my car, the pressure was down again. When I came in again, the first person that helped me looked at my tire and said I had a nail. The first time around, they should have looked to see if there was a nail or why my pressure was so low. It was a huge inconvenience to have to get transportation for my vehicle that day. This was my first experience with the service department. Jared was attentive and fine, but I think that they should have looked for the reason why it was low. More
by Leslie22
Employees Worked With
Jared
December 26, 2023
Easy deal. Great customer service and experience. Great knowledge of products and the customer experience is amazing. Great customer service and experience. Great knowledge of products and the customer experience is amazing. More
by JHWALKER92
December 25, 2023
Your customer service that attended me was very helpful n professional. He told me what was needed on the 30 k mileage and rotated my tires. professional. He told me what was needed on the 30 k mileage and rotated my tires. More
by cescudero
December 25, 2023
Ben helped me with a mysterious issue I was having on my Jeep Wrangler and was so pleasant to work with. So grateful for him and your service team! Many thanks Jeep Wrangler and was so pleasant to work with. So grateful for him and your service team! Many thanks More
by shannon king
Employees Worked With
Ben
December 25, 2023
I found Mr Sebastian to be unfriendly and not sympathetic to the need of the customer when dealing with hom over the phone. In person, was the similar rude experience even when communicating with his coworke to the need of the customer when dealing with hom over the phone. In person, was the similar rude experience even when communicating with his coworkers. Very unprofessional and rude. More
by Petewaskiewicz
