Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Lithia Chrysler Jeep of Reno

Reno, NV

Overview
Employees
Reviews
Vehicles
4.7
3,071 Reviews
Lithia Chrysler Jeep of Reno is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Chrysler Jeep of Reno in Reno, Nevada, joined the Lithia Motors family of dealerships in January 2004 after being acquired from Ewert, Inc. Lithia Chrysler Jeep of Reno, near the surrounding areas of Reno, Carson City, Sparks, Virginia City, Susanville and Dayton Nevada, features a wide selection of new and used cars, trucks and SUVs. Our inventory includes new models such as the Chrysler 300, Chrysler 200, Chrysler 200 Convertible, Town & Country, Compass, New 2011 Grand Cherokee, Durango, Liberty, Patriot, and Wrangler.
Contact Dealership
View Awards

1050 East Plumb Ln #100

Reno, NV

89502

Directions

By Type

Showing 3,071 reviews

September 11, 2021

Just looking ended up buying. Robert has great customer service, easy to deal with. and every one there was easy to deal with. Great place. More

by angel26
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 11, 2021 -

Lithia Chrysler Jeep of Reno responded

Thank you so much for being one of our valued guests! We appreciate your review and look forward to your next visit!

September 11, 2021

Knowledgeable, reasonable, friendly. Worked with us happily to make a deal. Very kind, courteous, and professional. 10/10 would highly recommend this dealership to anyone. More

by Jenlynmic
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Donlevy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 11, 2021 -

Lithia Chrysler Jeep of Reno responded

Thank you for choosing Lithia Chrysler Jeep of Reno! We are happy to know that you enjoyed a knowledgeable and courteous experience. We look forward to working with you again!

September 09, 2021

Great experience. The staff were willing to work towards a deal that I was comfortable with. Everyone I worked with was fair and welcoming. 10/10. More

by NVrchry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hazi Garcia, Matt Spratt
Report | Print
Sep 14, 2021 -

Lithia Chrysler Jeep of Reno responded

Lithia Chrysler Jeep of Reno appreciates the 5-stars and feedback. The team is glad your experience was great. We look forward to future visits. Take care!

September 07, 2021

Absolutely the worst! Tried to buy a Jeep Wrangler. Started online and ended up talking with Steve Harris. Made an appointment to come in. Got a call the day before asking if we wanted to put $500.0 More

by Mitch Boltz
Recommend Dealer
No
Employees Worked With
Colby Conine
2.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Harris
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 07, 2021 -

Lithia Chrysler Jeep of Reno responded

Hi Mitch, Thank you for bringing your recent sales visit to my attention in regards to a Jeep Wrangler. I would like to learn more about your time here and the level of customer service received. Please reach out to me directly when you have a moment. I hope to connect soon. Best, Scott Williford BWilliford@Lithia.com & Joe Green joegreen@lithia.com

Sep 08, 2021 -

Mitch Boltz responded

Mr. Williford, I don't know what else to say. We bought our last Jeep at Lythia when you were still on Mill St. and had an excellent experience. This time, not so much. For whatever reason, Steve, kept contacting me and gave my number to Colby even though my wife was the buyer. Which, I had informed him. I understand vacation. I understand it really didn't matter the salesperson. But, why have us come in for no reason? Did your salespeople really expect us to either put $500.00 down to hold a vehicle or purchase a vehicle sight unseen and no definite delivery date? We were told the vehicles were in a new location - Valencia I think - and "might be in by next week." We live on North Red Rock Rd so it's a little bit of a ride. And, I had to take a half day off on Friday to make this appointment. I'm not sure my wife would be interested in doing business with you at all. We have started looking at other sites. This was really a disappointing endeavor. Good luck, Dr. Mitchell S. Boltz

September 06, 2021

Service Dept. When dealing with Charlie I always leave feeling like I’m special and have learned something new about my car. I have absolute confidence that I agave received the best auto service availabl More

by Paul Humble
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 07, 2021 -

Lithia Chrysler Jeep of Reno responded

Hi Paul, Thank you for your positive review. We are thrilled you continually experience professional, informative Service Visits with our Team here at Lithia Chrysler Jeep of Reno. We are looking forward to assisting you again for any of your future automotive needs.

August 28, 2021

Great experience smooth straight forward the sales staff very helpful and very knowledgeable of the product More

by Kmanning1818
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 28, 2021 -

Kmanning1818 responded

Thanks

Aug 28, 2021 -

Lithia Chrysler Jeep of Reno responded

Hi there, We are happy to hear that you had a great experience with our Sales Department. We hope that you enjoy your purchase and at Lithia Chrysler Jeep of Reno we appreciate your business. Please know that you are always welcome here.

August 27, 2021

The staff is always friendly and amazing! My appointment never takes longer than estimated and I’m in and out quickly. I will be buying more Jeep vehicles from this dealer as their service is unmatched! More

by Rjohns722
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Peele
Report | Print
Aug 27, 2021 -

Lithia Chrysler Jeep of Reno responded

Thank you for the 5-stars and feedback. The team at Lithia Chrysler Jeep of Reno is glad your experience was friendly and amazing.

August 25, 2021

This was one of the easiest purchases I have ever made. Everything from the website to contacting the salesmen. Robert and Dirk have always taken care of us and we have never been dissatisfied. We will be More

by VA Supervisor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dirk Westergard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donna Woody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Lauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Peele
Report | Print
Aug 26, 2021 -

Lithia Chrysler Jeep of Reno responded

Hi, thank you for taking the time to write a positive review! We are glad to hear Robert and Dirk were able to help you find a great ride and were able to make your overall experience at our dealership awesome. If you ever need help with your new ride, feel free to give us a call at Lithia Chrysler Jeep of Reno.

August 20, 2021

Great customer service, very friendly and professional staff they are always happy to see you. Also super clean waiting room and bathrooms. More

by Arturo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Peele
Report | Print
Aug 20, 2021 -

Lithia Chrysler Jeep of Reno responded

We can't thank you enough for your positive review! We're glad that you went home happy! Take care.

August 18, 2021

Bob in the service department is very helpful. The warranty work was done properly, and the price was reasonable for an oil change and tire rotation especially at a dealer. More

by tigers06061972
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 19, 2021 -

Lithia Chrysler Jeep of Reno responded

Thanks for the great feedback! We are glad we could help and hope to see you at Lithia Chrysler Jeep of Reno again soon!

1
...
236
237
238
...
308