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Lithia Chrysler Jeep of Reno

Reno, NV

4.7
4,352 Reviews
Lithia Chrysler Jeep of Reno is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Chrysler Jeep of Reno in Reno, Nevada, joined the Lithia Motors family of dealerships in January 2004 after being acquired from Ewert, Inc. Lithia Chrysler Jeep of Reno, near the surrounding areas of Reno, Carson City, Sparks, Virginia City, Susanville and Dayton Nevada, features a wide selection of new and used cars, trucks and SUVs. Our inventory includes new models such as the Chrysler 300, Chrysler 200, Chrysler 200 Convertible, Town & Country, Compass, New 2011 Grand Cherokee, Durango, Liberty, Patriot, and Wrangler.
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1050 East Plumb Ln #100

Reno, NV

89502

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Showing 4,352 reviews

June 19, 2026

Bob did a great job keeping mw formed of progress and prognosis. Knew what I was getting into from the start. Will go again More

by eechrs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2026 -

Lithia Chrysler Jeep of Reno responded

Hello, Thank you for taking the time to share your review. We're pleased to know that your Service Advisor kept you informed throughout the process and provided clear expectations from the very beginning. However, we would like to speak with you about the 3-star rating you have shared. Please send us your contact information so we can discuss any feedback you may have. We look forward to hearing from you, Scott Williford BWilliford@Lithia.com & Joe Green joegreen@lithia.com

June 19, 2026

Bob is always super friendly and accommodating! And they always make sure their customers feel cared for. More

by camip
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2026 -

Lithia Chrysler Jeep of Reno responded

Thank you for recognizing our team's effort at Lithia Chrysler Jeep of Reno. We appreciate your feedback.

June 18, 2026

Service was good. Had to wait a few weeks on a part but that happens. More

by bryanthomas123456789
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Pearce
Jun 19, 2026 -

Lithia Chrysler Jeep of Reno responded

Thank you for sharing your experience with Lithia Chrysler Jeep of Reno. We appreciate your understanding regarding the wait for the part. Please feel free to reach out if you have any further concerns.

June 18, 2026

On time, video was helpful, everyone professional Very pleased with every person I have had interaction with at the dealership More

by plfarrenkopf
Recommend Dealer
Yes
Employees Worked With
Kameron and Jarod
Jun 19, 2026 -

Lithia Chrysler Jeep of Reno responded

Thank you for your positive feedback. We're glad the video and our team's professionalism met your expectations. We appreciate your support of Lithia Chrysler Jeep of Reno.

June 18, 2026

Easy appt. Express oil change was just that....quick. Also looked over my car and reported no issues. They did perform a fix on a recall item that I hadn't hear More

by AKASHE53
Recommend Dealer
Yes
Employees Worked With
Jared
Jun 18, 2026 -

Lithia Chrysler Jeep of Reno responded

Thank you for choosing us for your Jeep’s express oil change. We’re glad the service was quick, the inspection revealed no concerns, and we could address that recall repair. We appreciate your recommendation and look forward to your next visit.

June 17, 2026

They had my car for two weeks when it should have taken less time than that. I asked them to please give me all of the used parts because my mechanic wanted to see them and they weren't in the car when I p More

by Izzy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Pearce
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2026 -

Lithia Chrysler Jeep of Reno responded

Hello, Your feedback is important to us, and we would like the opportunity to speak with you about your recent visit to our Service Department. If you would, please send us your preferred contact information so we can discuss this further. Thank you, Scott Williford BWilliford@Lithia.com & Joe Green joegreen@lithia.com

June 17, 2026

Worst service ever. Never going back Took 17 days for simple repair Will not recommend More

by Kevin_mccloskey1
Recommend Dealer
No
Employees Worked With
Fernando
Jun 18, 2026 -

Lithia Chrysler Jeep of Reno responded

Hello, We take our customer feedback seriously and would appreciate the chance to learn more about your experience with our Service Department. Please send us your best method of contact so we can discuss your review in greater detail. Sincerely, Scott Williford BWilliford@Lithia.com & Joe Green joegreen@lithia.com

June 17, 2026

Absolutely the best! Very professional and fast. Everyone is so nice Excellent customer service All the service advisors are friendly More

by crashandburn2829
Recommend Dealer
Yes
Employees Worked With
Jared
Jun 17, 2026 -

Lithia Chrysler Jeep of Reno responded

We appreciate your five-star feedback. It’s great to hear our friendly service advisors delivered professional, fast care for your Ram. We look forward to assisting you again.

June 17, 2026

Great evaluation of services needed and completed it for a fair price in a timely manner. Very satisfied. More

by Laurievg1
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Pearce
Jun 17, 2026 -

Lithia Chrysler Jeep of Reno responded

Thank you for sharing your experience. We appreciate your satisfaction with our service evaluation and pricing at Lithia Chrysler Jeep of Reno.

June 17, 2026

Everything as expected. Nice people, good coffee. Special thanks for the shuttle driver, he is a good driver and kind person. More

by antbes
Recommend Dealer
Yes
Employees Worked With
Michael
Jun 17, 2026 -

Lithia Chrysler Jeep of Reno responded

Thank you for your feedback. We're glad our team and shuttle service met your expectations. We appreciate you choosing Lithia Chrysler Jeep of Reno.