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Lithia Chrysler Jeep of Reno

Reno, NV

Overview
Employees
Reviews
Vehicles
4.7
3,071 Reviews
Lithia Chrysler Jeep of Reno is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Chrysler Jeep of Reno in Reno, Nevada, joined the Lithia Motors family of dealerships in January 2004 after being acquired from Ewert, Inc. Lithia Chrysler Jeep of Reno, near the surrounding areas of Reno, Carson City, Sparks, Virginia City, Susanville and Dayton Nevada, features a wide selection of new and used cars, trucks and SUVs. Our inventory includes new models such as the Chrysler 300, Chrysler 200, Chrysler 200 Convertible, Town & Country, Compass, New 2011 Grand Cherokee, Durango, Liberty, Patriot, and Wrangler.
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1050 East Plumb Ln #100

Reno, NV

89502

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Showing 3,071 reviews

January 19, 2025

This dealership is the bomb. The sales staff did what it took to ensure I was satisfied with the purchase. Went above and beyond to help us. Bought 2 cars there. More

by Drice02
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dirk Westergard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Donlevy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Dutcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Camarena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 19, 2025 -

Lithia Chrysler Jeep of Reno responded

Thanks for your review. We're glad to hear that you had a successful experience with the team at Lithia Chrysler Jeep of Reno. Enjoy your new cars!

January 18, 2025

Freedom to look and choose a vehicle. Customer service was with a smile and helpful. More

by MATTK1_
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruben Camarena
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 18, 2025 -

Lithia Chrysler Jeep of Reno responded

Glad to hear you had a positive experience at Lithia Chrysler Jeep of Reno. We're here to help anytime you need us.

January 18, 2025

They get me in on time and the service is always done in a timely manner More

by georgiesgilrs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 18, 2025 -

Lithia Chrysler Jeep of Reno responded

Thanks for sharing about your experience with Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

January 18, 2025

Robert went above and beyond what he needed to do to make sure my vehicle was taken care of and the tech that worked on my jeep. Wrangler did an amazing job. Also, I feel very fortunate to have had them work More

by Bill Conway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 18, 2025 -

Lithia Chrysler Jeep of Reno responded

We’re proud to have such dedicated team members at Lithia Chrysler Jeep of Reno. It's great to hear they took care of your Wrangler for you.

January 17, 2025

Fernando was pleasant and professional but aloof. Work was completed within the estimated time. Waiting room was comfortable. More

by Xacto44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando
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Jan 17, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Fernando met your expectations. Thank you again for choosing Lithia Chrysler Jeep of Reno. We look forward to having you as one of our valued customers for many more years to come!

January 17, 2025

Dealership put in the wrong information about the battery required us to take it to another place and found out that you guys had put in the wrong information and there was nothing wrong with the battery More

by CHARLESDGILPIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ben Owings
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Jan 18, 2025 -

Lithia Chrysler Jeep of Reno responded

Hello, Your feedback is very important to us. We would like to speak with you about your experience with our Service Team regarding the information supplied about the battery in your vehicle. Please send either of us an email with your contact information so we may discuss this in greater detail. Best regards, Scott Williford BWilliford@Lithia.com & Joe Green joegreen@lithia.com

January 17, 2025

I was able to get a next day appointment which was convenient for me. Communication was great. More

by rduenez80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Silva
4.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Sebastian
4.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 17, 2025 -

Lithia Chrysler Jeep of Reno responded

We're glad to hear you found our scheduling and communication convenient at Lithia Chrysler Jeep of Reno. If there's anything else we can help with, please feel free to reach out.

January 16, 2025

Mike was awesome. He helped prioritize my appointment so I could get a critical recall complete on my GC 4xe. He communicated with me consistently throughout the proc More

by Dawn luczyk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
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Jan 16, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you for your very kind review, Dawn. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Chrysler Jeep of Reno.

January 16, 2025

This dealership was very clear. They explain everything I needed to know, and answered every question I asked. More

by NEEKE1990
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Manipon 5 stars
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Jan 16, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

January 16, 2025

Professional. Fast. Fernando took the time to listen to my concerns and was very helpful. More

by wbrewer775
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernanfo
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Jan 16, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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