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Lithia Chrysler Jeep of Reno

Reno, NV

4.7
1,811 Reviews
Lithia Chrysler Jeep of Reno is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Chrysler Jeep of Reno in Reno, Nevada, joined the Lithia Motors family of dealerships in January 2004 after being acquired from Ewert, Inc. Lithia Chrysler Jeep of Reno, near the surrounding areas of Reno, Carson City, Sparks, Virginia City, Susanville and Dayton Nevada, features a wide selection of new and used cars, trucks and SUVs. Our inventory includes new models such as the Chrysler 300, Chrysler 200, Chrysler 200 Convertible, Town & Country, Compass, New 2011 Grand Cherokee, Durango, Liberty, Patriot, and Wrangler.
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1050 East Plumb Ln #100

Reno, NV

89502

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Showing 1,811 reviews

January 17, 2024

I was very pleased with the service and attention I received this last visit. I was able to get my car looked at and fixed in a very timely manner as well as receive the convenience of transportation b More

by KATIEELIZABETH2009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando-service
Jan 17, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for choosing Lithia Chrysler Jeep of Reno. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 17, 2024

For starters. .... Ive been a Jeep owner for 33 years now and driving my 10th wrangler. After moving upstate we were fortunate to find the Lithia family. I wouldnt More

by BigPapa252
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2024 -

Lithia Chrysler Jeep of Reno responded

Thanks for sharing your thoughts about your experience with Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

January 16, 2024

Ashton was super helpful answering our questions and making us feel very comfortable throughout the entire process. We never felt pressured to move faster than our own pace from initial inquiry to final More

by CURLEYCYD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Colby Conine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashton
Jan 16, 2024 -

Lithia Chrysler Jeep of Reno responded

We appreciate your positive feedback about the pressure-free environment created by our staff at Lithia Chrysler Jeep of Reno. We always aim to ensure comfort throughout every process. Thank you for choosing us for your vehicle needs.

January 16, 2024

Charlie and the whole team are great to work with. Always go above and beyond More

by cglantz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for your business and this review. We're happy to hear Charlie and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 16, 2024

You can tell Robert has years of experience and it shows in the convenience and ease of the purchase. Wonderful experience. More

by KAT61186
Recommend Dealer
Yes
Employees Worked With
Robert Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Black
Jan 17, 2024 -

Lithia Chrysler Jeep of Reno responded

Kat, It's great to hear that Robert was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Chrysler Jeep of Reno!

January 16, 2024

Charles was amazing as always. He really went out of his way to make sure everything was completed in a timely manner and at the lowest cost to me. I’ll always take my Jeep to Ch More

by shanegrahn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2024 -

Lithia Chrysler Jeep of Reno responded

Shane, Thank you for choosing Lithia Chrysler Jeep of Reno. Your feedback and rating mean a lot to us. We're glad Charles was able to help, and we hope to see you again!

January 16, 2024

I have found this dealership very responsive and professional. They answer my questions explicitly but in terms that I can understand. I'm very happy with their service. More

by snowcourt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashton in sales and Ben Owings in service
Jan 17, 2024 -

Lithia Chrysler Jeep of Reno responded

We are very happy to hear Ashton and Ben provided you with such a positive service experience! We sincerely value your business and look forward to your next visit.

January 16, 2024

It’s been great service since I’ve gotten my vehicle from here! Thank you! More

by paulafinau79
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Saenz (Jr)
Jan 17, 2024 -

Lithia Chrysler Jeep of Reno responded

Paula, Thank you for taking the time to share your thoughts on working with Juan and our team. We're glad to hear we delivered such a great experience!

January 16, 2024

Still way too expensive for the amount of time spent to repair my issue x y z More

by bjludt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 16, 2024

The customer service at this location is too notch. The service reps are extremely professional and always respond quickly to questions and concerns. The customer waiting area is clean and spacious. I More

by William kepke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colby Conine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2024 -

Lithia Chrysler Jeep of Reno responded

William, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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