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Lithia Chrysler Jeep of Reno

Reno, NV

Overview
Employees
Reviews
Vehicles
4.7
3,049 Reviews
Lithia Chrysler Jeep of Reno is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Chrysler Jeep of Reno in Reno, Nevada, joined the Lithia Motors family of dealerships in January 2004 after being acquired from Ewert, Inc. Lithia Chrysler Jeep of Reno, near the surrounding areas of Reno, Carson City, Sparks, Virginia City, Susanville and Dayton Nevada, features a wide selection of new and used cars, trucks and SUVs. Our inventory includes new models such as the Chrysler 300, Chrysler 200, Chrysler 200 Convertible, Town & Country, Compass, New 2011 Grand Cherokee, Durango, Liberty, Patriot, and Wrangler.
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1050 East Plumb Ln #100

Reno, NV

89502

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Showing 3,049 reviews

December 03, 2024

Fernando, my service contact, was incredible with his manner and keeping me informed! Also helped tremendously with a future Recall Notice, and a Warranty Item!! EXCELLENT!! More

by Robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando Rivas
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Dec 03, 2024 -

Lithia Chrysler Jeep of Reno responded

Thanks, Robert, for sharing about your experience with Fernando here at Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

December 03, 2024

I’ve been doing walk ins for my car services and it’s very accommodating especially without scheduled appointments More

by ROURA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Dutcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 03, 2024 -

Lithia Chrysler Jeep of Reno responded

Roura, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 02, 2024

Mike was great. I was stressed and he did the best he could to help me More

by MR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike in Service
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Dec 02, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for sharing your experience. Our team strives to alleviate stress and assist whenever possible here at Lithia Chrysler Jeep of Reno.

December 02, 2024

Great help on the phone. Very nice service desk. The job was done quickly. Every thing was just right. More

by debralevine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared at the service desk
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Dec 02, 2024 -

Lithia Chrysler Jeep of Reno responded

Glad to hear our team at Lithia Chrysler Jeep of Reno met your expectations. Appreciate your kind words about the service desk and efficiency.

December 02, 2024

Tony and the team took great care of me and everything that I needed in a timely manner! More

by CPeters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 02, 2024 -

Lithia Chrysler Jeep of Reno responded

That's great to hear. Glad that our team could help at Lithia Chrysler Jeep of Reno.

December 02, 2024

They took care of the problem with my Jeep quickly, decidedly and in a friendly manner. I recommend this dealership. More

by Rammy Bammy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 02, 2024 -

Lithia Chrysler Jeep of Reno responded

Happy to know your experience was smooth and friendly. Lithia Chrysler Jeep of Reno appreciates your recommendation.

December 02, 2024

Efficiency, knowledgeable about car problems and excellent communication regarding problems and solutions. The drop off and customer pick up service is wonderful. More

by ORNURSEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 03, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for choosing Lithia Chrysler Jeep of Reno. Your feedback and rating mean a lot to us. We're glad Tony was able to help, and we hope to see you again!

December 02, 2024

Great sales rep. Demerits to finance as they promised to connect me with a key fob source and there was no follow through, despite me inquiring after purchase. More

by TROYSZABO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dirk Westergard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 03, 2024 -

Lithia Chrysler Jeep of Reno responded

Troy, We appreciate your business. We'd like to know more about your visit and where you feel we can improve to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon.

December 01, 2024

Love this place my favorite shop in town great people great prices great service. Would not take my cars anywhere else. More

by larryscool
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 01, 2024 -

Lithia Chrysler Jeep of Reno responded

We're glad to hear you're so pleased with Lithia Chrysler Jeep of Reno. It sounds like we've hit the mark for you on service and pricing, looking forward to maintaining that trust. Drive safe!

December 01, 2024

I've had nightmares about the sales person, my car buying experience, and the problems following for 4 consecutive nights. Not all problems have been resolved yet. I was misled and lied to by multiple people More

by AMBEREDURK
Recommend Dealer
No
Employees Worked With
Sean Donlevy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Derric Williford
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian
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Dec 05, 2024 -

Lithia Chrysler Jeep of Reno responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

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