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Lithia Chrysler Jeep of Reno
Reno, NV
3,132 Reviews
Lithia Chrysler Jeep of Reno is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Chrysler Jeep of Reno in Reno, Nevada, joined the Lithia Motors family of dealerships in January 2004 after being acquired from Ewert, Inc. Lithia Chrysler Jeep of Reno, near the surrounding areas of Reno, Carson City, Sparks, Virginia City, Susanville and Dayton Nevada, features a wide selection of new and used cars, trucks and SUVs. Our inventory includes new models such as the Chrysler 300, Chrysler 200, Chrysler 200 Convertible, Town & Country, Compass, New 2011 Grand Cherokee, Durango, Liberty, Patriot, and Wrangler.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,132 reviews
September 09, 2024
Tony is rude and didn’t do the work I requested. Drove three hours and left my truck with him because of a check engine light. I had to go through the used car manager to even get an appointment bec Drove three hours and left my truck with him because of a check engine light. I had to go through the used car manager to even get an appointment because Tony couldn’t be bothered to work with me, despite this being my fourth visit for repairs since I purchased the vehicle in April. I asked if they could change my oil while they had it and Derek said that wouldn’t be an issue. Also asked Tony about it and reminded him days before I went to pick it up. I picked it up- no oil change. His guys have also eaten in my new truck and spilled in it and left trash inside. I’ve been left with a completely empty gas tank upon pickup. It has just been one issue after another. Tony couldn’t care less when there are problems, doesn’t bother even trying when it comes to customer service. Some people at the dealership are absolutely incredible, so it’s shocking to me that Tony would even have a place there with how unprofessional he is. More
by H2000
Verified Customer
September 09, 2024
I was happy with the price and condition of the vehicle and the rest went very smoothly! and the rest went very smoothly! More
by DONALDESDOGS
September 09, 2024
Having an apt for a basic oil change and differential oil change should never take 2 hours. Next service I will leave the truck off in the morning and wait for the call that it is done. change should never take 2 hours. Next service I will leave the truck off in the morning and wait for the call that it is done. More
by GGEXPRESS
Employees Worked With
Don't know his name
September 09, 2024
Dealer is responsive and prompt. Communication is always good. It’s easy to drop off and pick up my jeep for service. The salesman are great to work with. Communication is always good. It’s easy to drop off and pick up my jeep for service. The salesman are great to work with. More
by matt@cfbrgroup
September 08, 2024
Robert was incredibly helpful, patient, and gard working! He was very accommodating to our needs. 10/5 stars! He was very accommodating to our needs. 10/5 stars! More
by Joey
Employees Worked With
September 08, 2024
The team at Lithia always takes care of us. Dirk and Tony are the best! Dirk and Tony are the best! More
by RLANDSBERRY
Employees Worked With
September 08, 2024
Will always be my place to go for sales or service on my Jeeps. Friendly and efficient and always ready to help. Jeeps. Friendly and efficient and always ready to help. More
by DBNRNO1
September 08, 2024
Quick and friendly customer service! I had a small concern about my car and it was fixed right away! I had a small concern about my car and it was fixed right away! More
by haileyvessells28
September 08, 2024
Very good service. Nice people. And the service was completed very fast and done right Nice people. And the service was completed very fast and done right More
by g-tisdale
