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Lithia Chrysler Jeep of Reno - Service Center

Reno, NV

4.7
2,325 Reviews

2,325 Reviews of Lithia Chrysler Jeep of Reno - Service Center

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May 02, 2024

The people are always helpful kind and are ready to answer any questions I may have. I always feel comfortable going to have .y car serviced More

by none23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2024 -

Lithia Chrysler Jeep of Reno responded

We appreciate your positive feedback about our team's helpfulness at Lithia Chrysler Jeep of Reno. Your comfort during car service is important to us. Thank you!

May 02, 2024

They took care of what I needed and found something that I didn’t know about so they fix that too. Very happy. More

by KITTYGAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando Rivas
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May 03, 2024 -

Lithia Chrysler Jeep of Reno responded

We're pleased to hear that you had a positive experience at Lithia Chrysler Jeep of Reno. Our team works hard to ensure your vehicle meets all expectations. Thank you for your review.

May 02, 2024

My car was taken on a test drive with no coolant, and they were aware that it had no coolant due to the fact that it was taken to the dealership with a broken coolant line More

by KEYFAMILY16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bob
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May 03, 2024 -

Lithia Chrysler Jeep of Reno responded

Hello, Your feedback is important to us here at Lithia Chrysler Jeep of Reno. We would appreciate the chance to speak with you about your experience regarding the condition of your vehicle and the test drive. Please reach out to us at your earliest convenience so we can discuss this. Thank you, Scott Williford BWilliford@Lithia.com & Joe Green joegreen@lithia.com

May 02, 2024

Tony is the best. Great customer service always explains in great detail the services and other processes that are taking place with my vehicle. Always upfront and hon More

by KBACKLUND9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for sharing your experience. Transparency on vehicle services and estimation is a priority, as well as our team's commitment to customer service at Lithia Chrysler Jeep of Reno. We appreciate your positive feedback.

May 02, 2024

Everyone at this dealership is so helpful and kind, plus I love their coffee machine! More

by ogormancheryl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 02, 2024 -

Lithia Chrysler Jeep of Reno responded

We appreciate your positive feedback about Lithia Chrysler Jeep of Reno. It's great to hear our team and the convenient amenities, like our coffee machine, enhance your visit. Thank you!

May 02, 2024

The service department has worked with me and positive manner every time I’ve been in there. More

by jpconst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donna Woody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dana Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colby Conine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 03, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for your review. We're pleased to hear of your continuous positive experiences with the service department at Lithia Chrysler Jeep of Reno. We value our customers and their time, and always aim to provide high-quality service.

May 02, 2024

Everyone is friendly and efficient. Easy to make an appointment. Service done in time quoted. Dealership clean. More

by GLDUST26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dirk Westergard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 02, 2024 -

Lithia Chrysler Jeep of Reno responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lithia Chrysler Jeep of Reno, we look forward to having you as a valued customer for many years to come!

May 02, 2024

Good service people and the mechanics excellent work. The car was done on time and they even have a shuttle for getting to and from the shop. More

by Steve Sherman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 02, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you, Steve, for choosing Lithia Chrysler Jeep of Reno. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

May 01, 2024

They’re doing very good and they’re conscientious about time and about labor cost too! They assessed the problem and fixed it promptly. More

by J.HARRAH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 01, 2024 -

Lithia Chrysler Jeep of Reno responded

Thanks for sharing about your experience with Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

May 01, 2024

Charles Sebastian is the best service advisor I’ve ever had. Calm methodical and accomodating. More

by Vbroz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 01, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you so much for your kind words for Charles, and for taking the time to leave us this wonderful feedback!

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