Back

Lithia Chrysler Jeep of Reno - Service Center

Reno, NV

4.7
1,425 Reviews

1,425 Reviews of Lithia Chrysler Jeep of Reno - Service Center

Sort by
May 24, 2024

Charlie is great. I take my tuck to him every time and he always gives excellent service. I will continue to have my truck serviced here and with him. More

by Phil Turner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for choosing Lithia Chrysler Jeep of Reno. We are pleased to hear about your positive experience with our team. Your loyalty and trust in us for servicing your truck is greatly appreciated.

May 24, 2024

Service here is excellent. Tony Seibert is a true professional. Always friendly and very knowledgeable! More

by none23
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for sharing about your positive experience at Lithia Chrysler Jeep of Reno. It’s great to hear that our team consistently delivers friendly and knowledgeable service. We appreciate your feedback.

May 24, 2024

Very nice and clean place to wait . People are very people . In and out hr More

by jeeprenegade16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for your feedback on the convenience and atmosphere at Lithia Chrysler Jeep of Reno. We appreciate your comments on our team's service.

May 24, 2024

Charles Sebastian is very kind in his approach, knowledgeable, and communicative. Honestly I don’t know if I’d ever think about buying another Jeep if it hadn’t been for the service department in R More

by AlexHampton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for highlighting the exceptional service provided by our team at Lithia Chrysler Jeep of Reno. It's rewarding to hear that their effort positively impacted your experience with us. We appreciate your feedback and look forward to continuing to assist you in any way we can.

May 24, 2024

The staff was kind and friendly. They answered my questions and were efficient in getting my service completed. More

by KCLUCA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
May 24, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for sharing your positive experience with Lithia Chrysler Jeep of Reno, particularly regarding our efficient service completion and helpful staff. We appreciate your feedback and look forward to assisting you again.

May 24, 2024

The service was done w/in the hour as promised! ! However, I was disappointed that they did not have the part for the Recall! This means I have to bring it back at a Later date!! More

by pgladding
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando Rivas
May 28, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 24, 2024

Robert was very attentive and expeditious to issues that arose after service was completed. Great customer courtesy. More

by Robertmichaelgallagher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 23, 2024

Communication was great! I had to wait for a part and instead of keeping my car for no reason they let me take it until the part came in then they got it done right away! More

by breanna tinsley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Owings
May 23, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for highlighting our communication and efficiency at Lithia Chrysler Jeep of Reno. It's great to hear that the process with your part order was handled to your satisfaction. We appreciate your feedback and are glad we could provide a positive service experience.

May 23, 2024

Jared always makes sure everything is good. If it isn’t he fixes it and takes care of the customer. More

by osan4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared in service
May 23, 2024 -

Lithia Chrysler Jeep of Reno responded

At Lithia Chrysler Jeep of Reno, our team prioritizes customer satisfaction and timely resolutions. It’s great to hear that your experience reflected these values. Thank you for sharing your feedback.

May 23, 2024

This is the only dealership that I bring all of my vehicles to at work on. More

by rpvpainting
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for choosing Lithia Chrysler Jeep of Reno for all your vehicle needs. We appreciate your trust and look forward to serving you in the future.

...
4
...