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Lithia Hyundai of Anchorage

Anchorage, AK

Overview
Employees
Reviews
Vehicles
4.2
1,962 Reviews
Lithia Hyundai of Anchorage is focused on providing customers with an honest and simpler buying and service experience. We give customers straightforward information so that they can make confident decisions. Lithia Hyundai of Anchorage, located in beautiful Anchorage, Alaska became a part of the Lithia Motors family of dealerships in March 2003. Lithia Hyundai of Anchorage, near the surrounding areas of Anchorage, Eagle River, Palmer, Wasilla, JBER, and Girdwood, Alaska, features a wide selection of new Hyundai and used Hyundai cars and SUVs. Our inventory includes new models such as the Hyundai Accent, Accent 3-Door, Elantra, Elantra Touring, Santa Fe, Sonata, Sonata Hybrid, Tucson, Veloster, and the all new Hyundai Palisade. Looking for a used vehicle? We can help you with that, as well. We carry over 100 pre-owned and certified units that we will make sure to fit in your budget.
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5400 Old Seward Hwy

Anchorage, AK

99518

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Showing 1,962 reviews

November 03, 2024

I am always treated with respect and kindness. I really appreciate the entire staff! I will be back. More

by Laurel
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2024 -

Lithia Hyundai of Anchorage responded

It's wonderful to hear from you, Laurel! Thank you for your kind words about our staff at Lithia Hyundai of Anchorage. We're thrilled to know you always feel respected and valued during your visits. We can't wait to welcome you back soon!

November 02, 2024

The service department was very professional. They got the work I needed done fast and the employees are outstanding! Very courteous and communicative. Will be back again soon. More

by AutumnParisPetServices
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2024 -

Lithia Hyundai of Anchorage responded

Thank you for sharing your experience with the service department at Lithia Hyundai of Anchorage! We're delighted to hear that our team was professional, efficient, and communicative. We look forward to welcoming you back soon!

November 01, 2024

I needed to have my gas pumped out for shipping reason, they helped me that same day while treating me with kindness and respect. They are proper professionals as far I'm concerned. More

by Furqan Sadiq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2024 -

Lithia Hyundai of Anchorage responded

Furqan, it’s fantastic to hear about your experience! We’re proud to have a team that treats customers with kindness and respect while providing professional service. Thank you for choosing us, and we look forward to assisting you again in the future!

November 01, 2024

Everyone I spoke to was very clear in communication in regards to what was happening with my vehicle. Very polite and efficient. More

by Sarah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2024 -

Lithia Hyundai of Anchorage responded

Thank you for your feedback, Sarah! It's wonderful to hear that our team communicated clearly and efficiently during your visit. We appreciate your kind words and look forward to assisting you again in the future!

October 31, 2024

Too long of a wait for service. I've been a sixteen year Hyundai owner. The past 18-months service has become slower and non-communicative to phone calls and text messages. This may More

by bhilmes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Blayke Mccarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2024 -

Lithia Hyundai of Anchorage responded

We appreciate you taking the time to share your concerns. It’s disappointing to hear about the delays and communication issues you've encountered. Your loyalty as a long-time Hyundai owner is important to us, and we want to make this right. Please reach out to me directly so we can discuss your experience in detail and work toward a solution. Best, Moises Gonzalez - Service Manager - 907-762-5752

October 29, 2024

The sales person was professional (who isn’t on the list. .young redhead) And we would recommend him to others. Thank you very much. More

by ALLANALASKA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason HESS
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Oct 30, 2024 -

Lithia Hyundai of Anchorage responded

Thank you for recommending our team at Lithia Hyundai of Anchorage! We're glad to hear that your experience with our professional sales staff was positive. We appreciate your support and look forward to serving you again in the future!

October 27, 2024

Blayke was super awesome and personable. He took note of my situation, gave me advice and helped me buy a car even though I know it was a challenge to meet my needs. He helped me get there a More

by Ak.natasha
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blayke Mccarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 28, 2024 -

Lithia Hyundai of Anchorage responded

Thank you for sharing your experience with us at Lithia Hyundai of Anchorage! We're delighted to hear that Blayke provided such exceptional service and helped you find the perfect car. We appreciate your kind words and look forward to assisting you again in the future!

October 27, 2024

Place is a good place to go to when getting your car new or used it’s a good place to go get csts More

by ANDREI.RIPARIP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elizabeth Strickland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Que , Jessica Konstantynowicz
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Oct 28, 2024 -

Lithia Hyundai of Anchorage responded

Thank you for your feedback, Andrei! We're glad to hear you had a positive experience at Lithia Hyundai of Anchorage. Our team strives to provide excellent service for both new and used cars, and it's wonderful to know you found what you needed. We hope to see you again soon!

October 27, 2024

Unreasonably difficult to schedule. Website scheduling didn't work, phone number listed went to a call center in Oklahoma that never answered or called back. Very frustrating and unpr More

by lisa.lambak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christian Diaz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 30, 2024 -

Lithia Hyundai of Anchorage responded

Lisa, I’m sorry to hear about the difficulty you faced with our scheduling process and the challenges in reaching someone directly. We understand how frustrating that must have been and appreciate your patience. It’s good to know our team could assist with a ride to work, but your experience should have been much smoother from start to finish. We’ll be reviewing your feedback with our team to improve communication and simplify scheduling for our customers. Please feel free to reach out if there’s anything we can do to assist further. Best, Moises Gonzalez - Service Manager - 907-762-5752

October 26, 2024

Austin was great to work with and can’t say enough about how easy he made the process. We were informed, he answered all of our questions, and most importantly we felt taken care of rather than taken advant More

by RFUL1685
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Carter
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Oct 28, 2024 -

Lithia Hyundai of Anchorage responded

Thank you for sharing your experience with us! We're delighted to hear that Austin made the process smooth and informative at Lithia Hyundai of Anchorage. We appreciate your kind words and look forward to assisting you again in the future!

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