Lithia Hyundai of Anchorage

Very poor communication in the service department. Not sure if they were understaffed or another issue. Not sure if they were understaffed or another issue. More

Didn’t have my car for 2 days no call that car was done or ready to pick up. or ready to pick up. More

awesome service everything you expect from a dealership. But i scheduled a service because Hyundai sent me a Service Special email. They did not honor price even though the special contained my vehicles VIN But i scheduled a service because Hyundai sent me a Service Special email. They did not honor price even though the special contained my vehicles VIN #, which would indicate the special was directed specifically for my vehicle. Also, they booked out over a month and included comments that i wanted a tire change over with service, they didn't tell me the additional cost until i checked vehicle in. $200 additional charge which is twice the cost anywhere else in town. More

I was sold a car with a faulty transmission and getting it looked at proves to be difficult it looked at proves to be difficult More

Our sales person Mitchell Trundel made this the easy buying experience the wife and I have ever had buying a car. We have purchased several new as well as used cars over the years 31 years we have been buying experience the wife and I have ever had buying a car. We have purchased several new as well as used cars over the years 31 years we have been married. We would recommend Lithia Hyundai and ask for Mitchell if you are in the new or used car need. More

The Parts department is the BEST, the Service department continues to be a challenge. Christian is the best thing that has happened to the service department in the last 6 months! continues to be a challenge. Christian is the best thing that has happened to the service department in the last 6 months! More

I've always had a pretty pleasant experience at this Hyundai dealership. They are very open and communicative with you during the entire process of dropping your car off to get work done. The last few y Hyundai dealership. They are very open and communicative with you during the entire process of dropping your car off to get work done. The last few years it has gotten a little harder to get in but I really love that they offer Uber/Lyft. More

Christian was very helpful! My car service was completed quickly and as described. Great communication. My car service was completed quickly and as described. Great communication. More

The servise staff was wonderful! Very courteous and friendly..... would definitely recommend to others looking for an outstanding location to service their vehicle. Very courteous and friendly..... would definitely recommend to others looking for an outstanding location to service their vehicle. More

I think the system that you have in place for text messages and return phone calls need to be worked on. I texted at 4pm and 5:45 trying to get an update on my car. My spouse called and texted roughl messages and return phone calls need to be worked on. I texted at 4pm and 5:45 trying to get an update on my car. My spouse called and texted roughly the same time. We did not receive a response. I received a phone call by Christian at 6:45pm and was told he tried to call me twice to have me come and get my car. I spoke to Christian in length the next morning about this. Although I doubt he tried to call me I have no way to prove he didn’t and will have to take his word for it. I haven’t heard very good things about your service department and this doesn’t make me think that those comments were wrong. More