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Lithia Hyundai of Anchorage

Anchorage, AK

4.2
1,959 Reviews
Lithia Hyundai of Anchorage is focused on providing customers with an honest and simpler buying and service experience. We give customers straightforward information so that they can make confident decisions. Lithia Hyundai of Anchorage, located in beautiful Anchorage, Alaska became a part of the Lithia Motors family of dealerships in March 2003. Lithia Hyundai of Anchorage, near the surrounding areas of Anchorage, Eagle River, Palmer, Wasilla, JBER, and Girdwood, Alaska, features a wide selection of new Hyundai and used Hyundai cars and SUVs. Our inventory includes new models such as the Hyundai Accent, Accent 3-Door, Elantra, Elantra Touring, Santa Fe, Sonata, Sonata Hybrid, Tucson, Veloster, and the all new Hyundai Palisade. Looking for a used vehicle? We can help you with that, as well. We carry over 100 pre-owned and certified units that we will make sure to fit in your budget.
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5400 Old Seward Hwy

Anchorage, AK

99518

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Showing 1,959 reviews

February 26, 2025

They suck and all managers and lead staff need to be fired! The dealership needs it's license to sale cars taken away also. More

by dakman380
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Schmidt
1.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth Strickland
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason HESS
Mar 03, 2025 -

Lithia Hyundai of Anchorage responded

It's regrettable to hear you feel this way. We take feedback seriously and are committed to addressing any concerns you may have. Please reach out so we can discuss this further and work towards a resolution. Thank you, Moises Gonzalez - Service Manager - 907-762-5752

February 25, 2025

salesman made process much easier. put me at ease and assured me that i could get a car More

by TABORCM
Recommend Dealer
Yes
Employees Worked With
Travis Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2025 -

Lithia Hyundai of Anchorage responded

We are happy to hear that you had a good buying experience with our team here at Lithia Hyundai of Anchorage. Let us know if we can help with anything else in the future!

February 25, 2025

Lithia Hyundai is my go to when I need a car or service. The whole team, Tony, Ryan, Mitch and everyone involved were the best.! I recommend them above the rest..! More

by LGUNTER0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Hippen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Mingus, Ryan Ollis, Mitch
Feb 26, 2025 -

Lithia Hyundai of Anchorage responded

Thank you for making Lithia Hyundai of Anchorage your go-to choice! We're delighted to hear that Tony, Ryan, Mitch and the team provided top-notch service. Your recommendation means a lot to us! See you next time!

February 25, 2025

I’ve had an incredibly frustrating experience with this dealership. It took over a month to schedule a service, and during that time, no one answered the phone or returned my calls. The parking lot was fil More

by Pakman06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason HESS
Feb 27, 2025 -

Lithia Hyundai of Anchorage responded

Thank you for sharing this feedback. I'm sorry to hear about your experience with our dealership. We strive for efficient service and communication, so it's unfortunate to learn we fell short in this instance. Your feedback is valuable as it helps us improve our operations and customer support. If you'd like to discuss further or have any other concerns, please feel free to reach out to me directly. Thank you. Moises Gonzalez - Service Manager - 907-762-5752

February 23, 2025

Friendly and helpful in person. Didn’t try to upsell anything beyond my recall, which was nice. The appointment process was frustrating because they’re so few appointments And a 2 t More

by AlaskaMamara.
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry, I don’t know the name of the guy at the computer. But he was friendly and helpful with this whole process.
Feb 24, 2025 -

Lithia Hyundai of Anchorage responded

We’re glad to hear that you found our team friendly and helpful. We also understand your frustration with the appointment process and sincerely apologize for any inconvenience caused. If you need further assistance, we’d be happy to help you with scheduling for your next visit. We appreciate your patience and hope to make things smoother for you next time!

February 22, 2025

They did great, all my questions were answered and they exceeded expectations. Everyone was very helpful. More

by ROBERTSLIZ26
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blayke Mccarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2025 -

Lithia Hyundai of Anchorage responded

We’re so happy to hear that you had a great experience, Robert! Thank you for your kind words about our team at Lithia Hyundai of Anchorage. We’re glad we could exceed your expectations and answer all your questions. We look forward to assisting you again soon!

February 22, 2025

The rating is 99% for Hyundai corporate who open, deal with serious claims and 1% for the Dealership. Dealer gets a 2-3 star, corporate gets a minus 11-12 rating!! This was the most horrible experience More

by jackienorvell
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Brookins
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2025 -

Lithia Hyundai of Anchorage responded

Jackie, we’re sorry to hear about your frustrating experience. It’s important to us that our customers feel heard, and we’d like the opportunity to understand your concerns better. Please reach out so we can discuss this further. Best, Moises Gonzalez - Service Manager - 907-762-5752

February 22, 2025

Great place for good shopping, attentive staff, clear, knows their job and the needs of the client. I highly recommend this place. More

by BONDARENKOBA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
Feb 24, 2025 -

Lithia Hyundai of Anchorage responded

Thank you for recommending Lithia Hyundai of Anchorage! We're delighted to hear that our attentive staff made your shopping experience a positive one. We appreciate your support and look forward to serving you again in the future!

February 22, 2025

We had a good experience buying our car, and we appreciated the customer service. We felt heard and all of questions were answered. More

by NEILA.ROBERTSON
Recommend Dealer
Yes
Employees Worked With
Mitch
Feb 24, 2025 -

Lithia Hyundai of Anchorage responded

Thank you for sharing your feedback, Neila! We’re glad to hear that you had a good experience and that our team at Lithia Hyundai of Anchorage made sure your questions were answered. If there’s anything else we can do to enhance your experience, don’t hesitate to reach out. We look forward to seeing you again soon!

February 22, 2025

Was very helpful and took care of everything without me having to worry about anything More

by GI.PRO101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2025 -

Lithia Hyundai of Anchorage responded

We’re thrilled to hear that you had such a positive experience! Thank you for sharing your feedback about the helpful and worry-free service at Lithia Hyundai of Anchorage. We look forward to assisting you again soon!

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