Lithia Hyundai of Anchorage - Service Center

I scheduled my appointment online to wait for an oil change and was done in thirty-five minutes. Brandon told me how I can change the oil change timing in my Tucson, so that was helpful. Thank you for t change and was done in thirty-five minutes. Brandon told me how I can change the oil change timing in my Tucson, so that was helpful. Thank you for the quick service More

The clerk was very courteous and communicated at all points of the appointment. And even came out to my car to help me with the settings on my dashboard. Very nice and considerate! points of the appointment. And even came out to my car to help me with the settings on my dashboard. Very nice and considerate! More

Excellent customer service. Uber service were excellent friendly desk expert on service clean inside car Uber service were excellent friendly desk expert on service clean inside car More

Was honest, hard working, super personable I explained what i wanted and he made it work for me what i wanted and he made it work for me More

I have used this location for years. I brought my vehicle here a week ago, they said my front brakes and rotators needed service. I approved and paid for the work to be done. 1 week late I brought my vehicle here a week ago, they said my front brakes and rotators needed service. I approved and paid for the work to be done. 1 week latee, my front brakes are squealing like a pig. I called to let them know and I was told “we are busy and backed up.” We cannot fit you in until the 17th.” I expressed with frustration that my vehicle was never making this noise and explained that I should not have to wait until the 17th. August said he would transfer me to an advisor. I got transferred to the automated system and I pressed 3 for an advisor and he picked up again. I told him that i was transferred to the automated system. He cut me off saying he did transfer me and no one answered. I asked for a manager and he refused, telling me I need to speak to the advisor then they would recommend a manager , until then I would need to speak to an advisor. He then promised I would get a call back, but they are busy so he cannot guarantee when the advisor can call. This is the absolute worst service I’ve ever experienced here. More

They don't answer or return phone calls. .....otherwise everything else good with them also .....otherwise everything else good with them also More

Brandon did a great job communicating with me about my car and what was needed. A nice improvement since the last service. car and what was needed. A nice improvement since the last service. More

Christian is amazing and got the vehicle in quickly and took care of it in a timely manner even though they were busy and booked! took care of it in a timely manner even though they were busy and booked! More

I was impressed with the service dept. I took my jeep in for an oil change and they had me in and out in no time. The service rep was polite and professional. I’ve been to other dealership I took my jeep in for an oil change and they had me in and out in no time. The service rep was polite and professional. I’ve been to other dealerships to have oil changes and they took the whole afternoon (6 hours) so yes, I was pleasantly surprised with your service department. More

I was impressed with how everything went, I was dreading going and buying a vehicle because before it took hours this time only hour and a half 👍 going and buying a vehicle because before it took hours this time only hour and a half 👍 More