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Lithia Hyundai of Reno
Reno, NV
4,026 Reviews
OUR HISTORY
Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees.
TODAY
Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States.
We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions.
We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers.
CONCERNS
If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,026 reviews
Verified Customer
December 02, 2022
Everyone was very nice and professional in how they conducted themselves.. We would highly recommend them to our family and friends. Thanks Lithia Hyundai service team. conducted themselves.. We would highly recommend them to our family and friends. Thanks Lithia Hyundai service team. More
by BRAVEJIMMYSTONE
Employees Worked With
Bryan Ogg, David Lennox, Tabatha Culver
December 02, 2022
Was NOT looking for a new vehicle. I was just in for service. But when Ryan asked me if I wanted to look at a couple new vehicles s we hike I waited, I said okay to just kill time. I k I was just in for service. But when Ryan asked me if I wanted to look at a couple new vehicles s we hike I waited, I said okay to just kill time. I knew they would never be able to give me the deal I would need to even consider buying another new one. Buuuut, I was wrong! They did it. And I love my brand new ‘Calypzo’ Red Santa Fe! More
by ERINPHILLIPS1226
Employees Worked With
Other Employees :
Ryan Ferris, Christopher Osorio, Matt Franceschini
December 02, 2022
Dealer was nice but of course over sold me the car I bought by quite a lot. bought by quite a lot. More
by holmesallie
December 02, 2022
The service was great, and the people are great. Accommodations were great. Appointment was easy to make. Over all great. Accommodations were great. Appointment was easy to make. Over all great. More
by SPANISHSPRINGS
December 02, 2022
Very professional. Always great service. I would recommend this Service center to my friends and family. Always great service. I would recommend this Service center to my friends and family. More
by DDCHATS
December 02, 2022
Lance is the best service writer! ! Always explains the work being done and makes sure it’s done in a timely manner! ! Always explains the work being done and makes sure it’s done in a timely manner! More
by SQUIRING22
Employees Worked With
December 02, 2022
Great dealer. Love this place. But I can’t believe I need to write 15 words Love this place. But I can’t believe I need to write 15 words More
by athius.sj
December 02, 2022
Communication was difficult, I tried to get into contact with the service center twice in the morning of the day they told me I’d be getting an update, and didn’t hear anything till 5:20pm. A couple days la with the service center twice in the morning of the day they told me I’d be getting an update, and didn’t hear anything till 5:20pm. A couple days later I was told to pick my car up because there was no remedy but no one was telling me what they had checked. Thankfully, the only time I felt better about my situation with my car was when I spoke with the service manager Jeremy. He explained what was going on and told me they’d keep checking my car out. He was respectful and informative. More
by hyundaielantra
