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Lithia Hyundai of Reno

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Lithia Hyundai of Reno | Page 136

Name: Lithia Hyundai of Reno
Address: 2620 Kietzke Lane, Reno, NV, 89502, US
Telephone: (775) 800-5703
Rating: 4.3

4.3

4,082 Reviews

2620 Kietzke Lane, Reno, Nevada 89502

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Sales: (775) 800-5703

Parts: (775) 682-3335

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Today:Open today 9:00 AM - 8:00 PM Closed Now

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Lithia Hyundai of Reno

Reno, NV

Overview

Employees

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4.3

4,082 Reviews

OUR HISTORY Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We ...

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Today:Open today 9:00 AM - 8:00 PM Closed Now

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2620 Kietzke Lane

Reno, NV

89502

Directions

4.3

4,082 Reviews

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View 13 Awards

This rating includes all dealership reviews, with more weight given to recent reviews.

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Finance Experience

Workmanship

Service Time

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Today:Open today 9:00 AM - 8:00 PM Closed Now

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Overview Employees Reviews (4,082) Inventory (274)

Sales/Showroom

Monday 9:00 AM - 8:00 PM

Tuesday 9:00 AM - 8:00 PM

Wednesday 9:00 AM - 8:00 PM

Thursday 9:00 AM - 8:00 PM

Friday 9:00 AM - 8:00 PM

Saturday 9:00 AM - 8:00 PM

Sunday 10:00 AM - 6:00 PM

Service

Monday 7:30 AM - 5:30 PM

Tuesday 7:30 AM - 5:30 PM

Wednesday 7:30 AM - 5:30 PM

Thursday 7:30 AM - 5:30 PM

Friday 7:30 AM - 5:30 PM

Saturday 8:00 AM - 5:00 PM

Sunday Closed

Parts

Monday 7:30 AM - 5:30 PM

Tuesday 7:30 AM - 5:30 PM

Wednesday 7:30 AM - 5:30 PM

Thursday 7:30 AM - 5:30 PM

Friday 7:30 AM - 5:30 PM

Saturday 8:00 AM - 5:00 PM

Sunday Closed

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Sales: (775) 800-5703

Parts: (775) 682-3335

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Holly Jensen

Internet Sales Specialist

5.0

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July 23, 2025

Holly made me feel comfortable right away. She was never pushy and was very knowledgeable about the car. Everyone was very friendly and prof ... Holly made me feel comfortable right away. She was never pushy and was very knowledgeable about the car. Everyone was very friendly and professional. They secured my financing in record time! Tony in the finance department was very friendly and took me through all of the paperwork quickly. Holly has checked in several times since to make sure I am happy with everything. Easily the best car-buying experience I have ever had! Read More Read Less

July 22, 2025

They were very understandable to and very friendly service would recommend to family and friends. ... They were very understandable to and very friendly service would recommend to family and friends. Read More Read Less

June 29, 2025

Salespeople very friendly and helpful. They were able to get me exactly what I wanted. I felt management was unwilling to work with you and ... Salespeople very friendly and helpful. They were able to get me exactly what I wanted. I felt management was unwilling to work with you and that I was viewed more as just a number than a person. Also, the service was quite slow. Read More Read Less

Iris Flores-Garcia

Business Development Lead

5.0

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July 23, 2025

Very good Sales & Finance people very courteous, very low pressure sales experience. Dealer had a good selection of vehicles ... Very good Sales & Finance people very courteous, very low pressure sales experience. Dealer had a good selection of vehicles Read More Read Less

April 16, 2025

Levi was very personable and knowledgeable. He made sure we had drinks and snacks to get though the process. He went through the buying proc ... Levi was very personable and knowledgeable. He made sure we had drinks and snacks to get though the process. He went through the buying process quickly while still being very attentive and helpful. Read More Read Less

March 30, 2025

My husband and I went in to the dealership yesterday to look at a Ford F150. We spoke to Iris to make sure the truck was available. Then w ... My husband and I went in to the dealership yesterday to look at a Ford F150. We spoke to Iris to make sure the truck was available. Then when we got there Levi Williams helped us with test drive and paperwork. This man was so professional and down to earth! After wards we went to see Devin Rogers in Finance who finalized all paperwork. Let me tell you these three people were the best to work with! I would not hesitate to buy from them again! THANK YOU, Iris, Levi and Devin!! Read More Read Less

Chris Clark

Credit Specialist

4.9

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July 26, 2025

I got honest, friendly service. I was given what I wanted and listened to what I actually needed. I came in with a goal and left with that g ... I got honest, friendly service. I was given what I wanted and listened to what I actually needed. I came in with a goal and left with that goal completed. I’m extremely pleased with everything. Read More Read Less

July 23, 2025

Tony handled our transaction quickly and efficiently. We appreciate his expertise. We were done in less than an hour. ... Tony handled our transaction quickly and efficiently. We appreciate his expertise. We were done in less than an hour. Read More Read Less

July 17, 2025

Great job on all the aspects of the sale except the paperwork. The Title was issued in the incorrect name so I had to go to DMW to correct. ... Great job on all the aspects of the sale except the paperwork. The Title was issued in the incorrect name so I had to go to DMW to correct. Bunch on my time which is bothersome especially since we paid a big doc fee. Sales staff were terrific. Read More Read Less

Dan Dunham

Master Sales Associate

4.8

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July 22, 2025

The staff is always so helpful and Dan Dunham is just an amazing salesperson always there to answer questions get you the best deals in town ... The staff is always so helpful and Dan Dunham is just an amazing salesperson always there to answer questions get you the best deals in town they made sure I didn't leave until I had a car Dan Dunham is very understanding and patient and after you purchase a vehicle he call to see how you and the car are working out Read More Read Less

July 21, 2025

The team was friendly, helpful, attentive, and had a positive attitude throughout the entire experience. ... The team was friendly, helpful, attentive, and had a positive attitude throughout the entire experience. Read More Read Less

July 20, 2025

They always have the car I'm looking for and they make the whole car buying process very smooth and quick. Most of all, thank you to Dan in ... They always have the car I'm looking for and they make the whole car buying process very smooth and quick. Most of all, thank you to Dan in sales for his excellent customer service. Read More Read Less

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Showing 4,082 reviews

December 03, 2022

SALES VISIT - NEW

Very professional dealership I enjoy working with Kirby in Sales Mountain service Steve the death person, Tom, the sales manager, great team great people thank you in Sales Mountain service Steve the death person, Tom, the sales manager, great team great people thank you More

by ARTSGALAXIE

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Employees Worked With

Steve Leveille

5.0

Devin Rogers

5.0

Larry Farrell

5.0

Dan Dunham

5.0

Other Employees : David Lennox, Matt Franceschini, PJ Pourjami, Efren Gonzalez-Aguayo, Kirby McMahon

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Dec 05, 2022 -

Lithia Hyundai of Reno responded

Thanks for the great review! It's our pleasure to assist you at Lithia Hyundai of Reno. See you again soon!

December 03, 2022

SALES VISIT - NEW

Devin explained everything very clearly, got me a great extended warranty, and made everything really easy for me. I couldn't have asked for better service. extended warranty, and made everything really easy for me. I couldn't have asked for better service. More

by NONE

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Employees Worked With

Devin Rogers

5.0

Other Employees : Matt Ashton

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Dec 05, 2022 -

Lithia Hyundai of Reno responded

We're thrilled to hear Devin made your experience at Lithia Hyundai of Reno smooth and easy! Thanks for taking the time to leave us your feedback!

December 03, 2022

SALES VISIT - USED

Sold us a car that has inner tire issues, and won’t fix it. Just made the first payment!! Lithia Hyundai Of Reno you suck! it. Just made the first payment!! Lithia Hyundai Of Reno you suck! More

by bornnky77

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Employees Worked With

Matt Franceschini

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Dec 05, 2022 -

Lithia Hyundai of Reno responded

Hello, I’m sorry to hear you are experiencing issues with your tires. We strive to be transparent and honest throughout the sales process so that you can make an informed decision. Please give me a call at the number below so we can discuss your issues in further detail, thanks. Scott Robert 775-682-3352 Customer Relations Manager

December 03, 2022

SALES VISIT - NEW

Ryan was just wonderful. He listened to everything I said about the things I liked and didn’t like about my previous vehicle and made sure to show me only what would interest He listened to everything I said about the things I liked and didn’t like about my previous vehicle and made sure to show me only what would interest me. He wasn’t at all pushy and had a great attitude wanting to help me do what was best for me. More

by ERINPHILLIPS1226

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Employees Worked With

Dylan Clunie

5.0

Ryan Ferris

5.0

Other Employees : Christopher Osorio, Matt Franceschini

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Dec 05, 2022 -

Lithia Hyundai of Reno responded

Thanks for the shoutout to Ryan, Erin! We're so pleased to hear he made you feel heard and taken care of. Let us know if you need anything else from Lithia Hyundai of Reno!

December 03, 2022

SALES VISIT - USED

The dealership was quick and efficient with finding me a car that fit my price range, as well as being help and informative on the best route to take in terms of financing with my current position. car that fit my price range, as well as being help and informative on the best route to take in terms of financing with my current position. More

by Cameron

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Employees Worked With

Bryan Ogg, Lucas Bragg

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Dec 05, 2022 -

Lithia Hyundai of Reno responded

We're happy to help you along on your car-buying journey at Lithia Hyundai of Reno! Thanks for the five-star review, Cameron, and we hope to see you again down the road!

December 03, 2022

SALES VISIT - NEW

Good education for a potential buyer. Friendly dealership. Introductions to staff. Made purchase simple. Plenty of service follow up. Friendly dealership. Introductions to staff. Made purchase simple. Plenty of service follow up. More

by SBLYNN

Verified Customer

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

Employees Worked With

Dan Dunham

5.0

Other Employees : David Lennox, Lucas Bragg

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Dec 05, 2022 -

Lithia Hyundai of Reno responded

We're happy to be an entry point of information for car buyers. Getting to know our customers is just as important as working with them to score a deal at Lithia Hyundai of Reno. Thanks for awesome review!

December 02, 2022

SERVICE VISIT

Happy with the service I got from both the dealer and the service department. Wouldn’t buy a car anywhere else service department. Wouldn’t buy a car anywhere else More

by ADRYANNAV88

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Bryan Ogg, David Diaz

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Dec 02, 2022 -

Lithia Hyundai of Reno responded

We appreciate the loyalty! Thanks for trusting us at Lithia Hyundai of Reno with your vehicle's care!

December 02, 2022

SERVICE VISIT

Everyone was very nice and professional in how they conducted themselves.. We would highly recommend them to our family and friends. Thanks Lithia Hyundai service team. conducted themselves.. We would highly recommend them to our family and friends. Thanks Lithia Hyundai service team. More

by BRAVEJIMMYSTONE

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Bryan Ogg, David Lennox, Tabatha Culver

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Dec 02, 2022 -

Lithia Hyundai of Reno responded

Thanks for the great review! The Lithia Hyundai of Reno team is dedicated to providing our valued customers with a professional and pleasant experience. We look forward to seeing you again in the future!

December 02, 2022

SERVICE VISIT

Was NOT looking for a new vehicle. I was just in for service. But when Ryan asked me if I wanted to look at a couple new vehicles s we hike I waited, I said okay to just kill time. I k I was just in for service. But when Ryan asked me if I wanted to look at a couple new vehicles s we hike I waited, I said okay to just kill time. I knew they would never be able to give me the deal I would need to even consider buying another new one. Buuuut, I was wrong! They did it. And I love my brand new ‘Calypzo’ Red Santa Fe! More

by ERINPHILLIPS1226

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Dylan Clunie

5.0

Other Employees : Ryan Ferris, Christopher Osorio, Matt Franceschini

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Dec 02, 2022 -

Lithia Hyundai of Reno responded

Congrats on the new Santa Fe! We're so happy to hear Ryan was able to get you a deal you couldn't pass up. Thanks for being a valued customer at Lithia Hyundai of Reno!

December 02, 2022

SERVICE VISIT

Dealer was nice but of course over sold me the car I bought by quite a lot. bought by quite a lot. More

by holmesallie

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Employees Worked With

Dylan Clunie

1.0

Other Employees : David Diaz

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Dec 02, 2022 -

Lithia Hyundai of Reno responded

Ms. Holmes, We are elated to hear everyone was nice, but disappointed to hear you don't think the vehicle you purchased represented a good value. Truth is, we dealers are not fans of this market at all. We would much rather go back to the days of having 30 of these cars laying around and selling them at MSRP or less, than to beg the factory for a handful of cars here and there. Much of our inventory is non-exclusive and is priced on line for MSRP. But if you're looking to purchase a Hybrid or EV? Well, that market is on fire and the factory isn’t building nearly enough to meet the demand. Again, sorry you are disappointed but hopefully you love the car and the money you save on gas and maintenance makes up for it. Regards, The Management Team Lithia Hyundai of Reno

Lithia Hyundai of Reno | Page 136

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Holly Jensen

Iris Flores-Garcia

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