Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lithia Hyundai of Reno
Reno, NV
4,018 Reviews
OUR HISTORY
Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees.
TODAY
Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States.
We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions.
We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers.
CONCERNS
If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,018 reviews
September 13, 2020
I am very please to have worked with Joe in Sales. We primarily did the deal on the phone, and he worked hard to get me the best price possible. I truly believe he did the best price possible too. Unfo primarily did the deal on the phone, and he worked hard to get me the best price possible. I truly believe he did the best price possible too. Unfortunately, we never met in person as he was off the day I purchased my new Kona. However, everyone at dealership was polite and kind and not too pushy, and they stuck to deal that Joe and I did over the phone. I look forward to meeting Joe in person when I have my first service done! More
by Sherwood Kona 101
Verified CustomerEmployees Worked With
Christopher Osorio, Garrett Clunie, Joe Collazo
September 12, 2020
I applied for the gap insurance to be cancelled though your office. I havent heard anything back since. Some sort of info would be appreciated. your office. I havent heard anything back since. Some sort of info would be appreciated. More
by C.KRINGLER
Employees Worked With
dont remember
September 11, 2020
Lance always takes such good care of me and my car. He is nice, polite, and gets the job done quickly. I appreciate the thorough job Lithia always does. nice, polite, and gets the job done quickly. I appreciate the thorough job Lithia always does. More
by MOLLYMARIEHUNSAKER
Employees Worked With
September 11, 2020
Matt was awesome. He was super kind to me and my service was done quickly! I really appreciated the compliment on my mask as well. Definitely deserves 5 stars! was done quickly! I really appreciated the compliment on my mask as well. Definitely deserves 5 stars! More
by ROANEAM
Employees Worked With
Matt Franceschini
September 11, 2020
Tom was great! The whole service team was great! They always take good care of me and make to get me out quick when I'm in a hurry! always take good care of me and make to get me out quick when I'm in a hurry! More
by GOATLOVER.HS
Employees Worked With
Matt Ashton, Tabatha Culver, Tom Kirklin
September 10, 2020
Pete and Eddie where great , made our car buying experience great . Very friendly and outgoing . Will definitely recommend to family and friends. Love my car experience great . Very friendly and outgoing . Will definitely recommend to family and friends. Love my car More
by NICOLE.IVERSON
Employees Worked With
Pete Montalvo, Eddie Porter
September 10, 2020
Professional helpful and very efficient. They understand what is important to you and work on earning your business. Price was slightly higher than expected but was reasonable. what is important to you and work on earning your business. Price was slightly higher than expected but was reasonable. More
by RPETROSSIANS
September 10, 2020
Went in for an oil change and was very happy with the experience! They took care of everything I needed and made sure to take care of my car in quick order! experience! They took care of everything I needed and made sure to take care of my car in quick order! More
by SEVANS908
Employees Worked With
Matt Franceschini, Tabatha Culver
September 09, 2020
Matt was very friendly and made sure he addressed any concerns I had. Gave me information on my 15,000 mile service and his card so I can get ahold of him . concerns I had. Gave me information on my 15,000 mile service and his card so I can get ahold of him . More
by ARIES1974.CV
Employees Worked With
Matt Franceschini, Dawn Vincent
September 09, 2020
PJ did a great job taking care of us and helping to explain the details of the process. He also followed up to make sure he could answer any questions we had. explain the details of the process. He also followed up to make sure he could answer any questions we had. More
by jdclark10
Employees Worked With
Bryan Ogg, PJ Pourjami
