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Lithia Hyundai of Reno

Reno, NV

4.3
4,027 Reviews
OUR HISTORY Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees. TODAY Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States. We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers. CONCERNS If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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2620 Kietzke Lane

Reno, NV

89502

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Showing 4,027 reviews

June 04, 2020

Great Service Always have great service when we take our car in. Lance is the best, makes sure everything that needs to be done will be and our car was ready befor More

by Esther Hopkins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ashton, Tabatha Culver
June 04, 2020

Amazing service!!! Lance usually takes care of me and does an excellent job!!! All the service center employees are amazing!!! Tabitha and Matt are always so helpful too. It is always a pleasure taking t More

by KLB3
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Franceschini, Tabatha Culver
June 04, 2020

Check in was quick and easy. Lance was super nice and helpful. First service was free so no complaints there! Pretty slow but overall service was good. My car was left pretty messy with papers and such. More

by SAMANTHA.CLARK94
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2020

Excellent service as always!! Lance and the service team are amazing. I wouldn't have anyone else ever service my vehicle!! Thank you. I look forward to my next service!!!! More

by ELEVATINGLIVES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2020

Lance has always helped us out and we always get great service here. The problem with our vehicle was solved and we’ve had no issues whatsoever. More

by LEENI86
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 03, 2020

Most times when I bring my car in it’s a pretty standard visit the last time I brought my car in I was not impressed (my service person was amazing as always) but the actual service on my vehicle was not up More

by BELLAZMOMMA86
Recommend Dealer
Yes
Employees Worked With
Tabatha Culver
June 02, 2020

I went in to Lithia knowing what I wanted and was immediately greeted by an amazing team of people. The process was super fast and they made me feel so welcome. They reached out to me a few times aft More

by MARYCOOK
Recommend Dealer
Yes
Employees Worked With
Anthony Mazzone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Ogg, Dustin Snider
June 02, 2020

Finance dept tried loan approval request too many times. Greatful it was approved, but knocked my credit score hard. Wasn't offered if we didn't like the final cost that we could just say "thank you but no" More

by JULIEMMICHAEL68
Recommend Dealer
Yes
Employees Worked With
Christopher Osorio, Tabatha Culver
June 01, 2020

Lithia Hyundai of Reno is by far one of the best dealerships in town for service and sales Tabatha always goes above and beyond to help. More

by Cpanzer
Recommend Dealer
Yes
Employees Worked With
Tabatha Culver
May 31, 2020

Holly is amazing and very informative through the buying process! She made everything nice and simple! Her amazing personality makes you feel at ease and her sense of humor is just as good! I will highly re More

by Areed11
Recommend Dealer
Yes
Employees Worked With
Holly Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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