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Lithia Hyundai of Reno
Reno, NV
3,984 Reviews
OUR HISTORY
Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees.
TODAY
Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States.
We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions.
We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers.
CONCERNS
If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,984 reviews
May 16, 2020
My first Hyundai This was my first experience with Hyundai and although my payments are a little more than what I wanted I HAVE LIFETIME EVERYTHING!!!!! I also felt li This was my first experience with Hyundai and although my payments are a little more than what I wanted I HAVE LIFETIME EVERYTHING!!!!! I also felt like Tony was the most informative and patient representative cause I'm not sure even I could have helped me explain everything. More
by SCORPIOSHARDZ
Verified Customer
May 16, 2020
Best one yet I have now had 4 Hyundai's from Lithia. They have been very professional and made each transaction pleasant. Richard always been very patient with o I have now had 4 Hyundai's from Lithia. They have been very professional and made each transaction pleasant. Richard always been very patient with our desire to know all we can before we finalize any decision. The most recent vehicle has every possible gadget which means there is more to learn. More
by hcinfernley
May 15, 2020
Customer suportarla and human Quálitas. Lance is an excelente employee. You News to improcedente the waitind time of the cliente that arribes by appointmet in this virus time excelente employee. You News to improcedente the waitind time of the cliente that arribes by appointmet in this virus time More
by BELLYKIKI1969
Employees Worked With
May 15, 2020
I just wanted to say a quick Thank You to Holly at Lithia Hyundai of Reno. She was absolutely Amazing! Made my car shopping experience the Best one I have ever had! She was very Professional and Personable a Hyundai of Reno. She was absolutely Amazing! Made my car shopping experience the Best one I have ever had! She was very Professional and Personable at the same time. Not pushy at all like most car sales people out there. Lithia is very Lucky to have such a Great employee. Thank you Holly I am So Happy with my car and will definitely send my Friends/Family and Customers to you! Also Brian Ogg the Finance Manager was so kind, caring and even though it was past operational hours he was very patient with me answered any questions I had. He didnt rush me through the paperwork process like he wanted to get home. He was cracking jokes and was very good at making me feel comfortable and not rushed. You have two Rock Star Employees. From the first call I got from Holly to pulling my car off the lot. I truly couldnt have asked for a better experience. Thank you Your Very Happy Customer ARIKA SUTER 775-338-0107 More
by Butterflykis1
Employees Worked With
Holly Jensen and Brian Ogg
May 15, 2020
Lithia has treated me well from day one. Great service. I received a complimentary oil change and I offered to pay the difference for synthetic oil. Lithia didn't charge me. Their stock keeps going up with m received a complimentary oil change and I offered to pay the difference for synthetic oil. Lithia didn't charge me. Their stock keeps going up with me. More
by PROMOD33406
Employees Worked With
Tabatha Culver
May 15, 2020
Lithia hyundai Reno dealer very clean place hyundai personal so profesionals service exellent job bud oil change took 1hour and half i understand you are a busy places bud you have to taker of it thank personal so profesionals service exellent job bud oil change took 1hour and half i understand you are a busy places bud you have to taker of it thank you lithia hyundai dealer see you on my next oil change More
by JORGEALTAMIRANO1971
Employees Worked With
Gio Castro
May 14, 2020
Love our sales rep she was pleasant and sweet made looking for a car so much fun and was very welcoming 5 stars for the amazing Customer service. looking for a car so much fun and was very welcoming 5 stars for the amazing Customer service. More
by sophiacruz1105
Employees Worked With
Bryan Ogg, Cherae Cozzi
May 13, 2020
The service was spectacular as usual. All the employees were nice and professional. I will be returning for service of my Tuscon for years to come. were nice and professional. I will be returning for service of my Tuscon for years to come. More
by Dolfinqwn22
Employees Worked With
Luke
May 13, 2020
Pleasant personalities, quick to check in, understanding when things don't go right, one day took longer the next day was done earlier. Overall satisfied with service department and will return for future when things don't go right, one day took longer the next day was done earlier. Overall satisfied with service department and will return for future services. More
by GINSTER51
May 11, 2020
Your dealership is top notch. Tabatha is my favorite and the reason I keep coming back.. Very time efficient and the customer service leaves the other dealerships in the dust. the reason I keep coming back.. Very time efficient and the customer service leaves the other dealerships in the dust. More
by EDGEGILL
Employees Worked With
Joe Collazo, Matt Franceschini, Tabatha Culver
