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Lithia Hyundai of Reno
Reno, NV
3,984 Reviews
OUR HISTORY
Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees.
TODAY
Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States.
We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions.
We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers.
CONCERNS
If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,984 reviews
March 24, 2020
Great Service. Always willing to Help!!!Tabitha is Great Service. Always willing to Help!!! Tabitha is great! She is understanding, kind and caring. She v makes you feel special. I only like to deal Great Service. Always willing to Help!!! Tabitha is great! She is understanding, kind and caring. She v makes you feel special. I only like to deal with her. More
by DLPHNFANATIC2005
Verified CustomerEmployees Worked With
Other Employees :
David Lennox, Matt Franceschini, Tabatha Culver, Dawn Vincent, Ronald Engberson, Erin Snider, Kendall Meyer, Jose Gonzalez
March 24, 2020
I had the most gracious sales agent and finance guy that I had ever met. They both made my car buying experience pleasant and definitely made it worth my coming in. The finance was easy and he worked tirele I had ever met. They both made my car buying experience pleasant and definitely made it worth my coming in. The finance was easy and he worked tirelessly to get me the best APR that even my Son said I did no wrong. More
by MariaPenna64
Employees Worked With
Christopher Osorio, Hannah Choquette
March 24, 2020
Oil Change Matt always does a great job. He is very friendly and keeps me informed about what services I need in the future. I trust him completely! I love th Matt always does a great job. He is very friendly and keeps me informed about what services I need in the future. I trust him completely! I love that they wash the car . . . wish they still vacuumed inside, though! More
by SPKWRITE
Employees Worked With
Matt Franceschini
March 24, 2020
Tabatha and service dept did a great job considering they where short staffed. We had plenty to do while we waited, also did social distancing due to the coronavirus. where short staffed. We had plenty to do while we waited, also did social distancing due to the coronavirus. More
by JSESKIMO2
Employees Worked With
Tabatha Culver
March 24, 2020
If I could leave Zero stars I would! They sold me a car, told me I was approved then 30 days later took it back becauAe one of their employees lied on the credit application even though we provided the pays told me I was approved then 30 days later took it back becauAe one of their employees lied on the credit application even though we provided the paystub during the credit application. Not only did they take it back they came to my work and left me stranded there. Nevertheless, I spoke to someone in their finance departments two days before they took the car and I was made aware of the situation, when I then asked if I could have a few days to convince my mom to get on loan with me. They are liars and I would NEVER do business with them again. When I picked up my down payment the owner Bobby stated that he had to do take back 4 cars that day. Don’t do it!!!! More
by KFPRAGER
Employees Worked With
Devon from finance department and Bobby Young , Robby Young, William (Bill) Zupo
March 24, 2020
Tom ( I cannot remember his last name) took care of my issue cordially and promptly. I was very pleased that my issue was resolved with trust and professionalism. Thank you. issue cordially and promptly. I was very pleased that my issue was resolved with trust and professionalism. Thank you. More
by SBENNA
Employees Worked With
Tom
March 24, 2020
I can’t speak highly enough of my experience working with Joe and Pete! They were professional, fun, and made the hours-long experience of buying a new car one that I genuinely enjoyed! After a not so great Joe and Pete! They were professional, fun, and made the hours-long experience of buying a new car one that I genuinely enjoyed! After a not so great experience with the service department I wasn’t expecting to purchase a new Hyundai, however with Joe’s great care, and the adorable new Venue, I couldn’t say no! I love my new car, and I love those 2 guys! I’ll buy my cars from them in the future, without a doubt! And I’ll continue to use the Hyundai service department, just so I can check in and give them a hello! More
by PAWS82
Employees Worked With
Joe Collazo, Pete Montalvo
March 24, 2020
Got Me Out Quickly So many times I've come in for minor service like an oil change and had to wait one or two hours. This time Tabatha got me out quickly which is very So many times I've come in for minor service like an oil change and had to wait one or two hours. This time Tabatha got me out quickly which is very important in giving good service. More
by BILLC40
Employees Worked With
Tabatha Culver
March 24, 2020
amazing Great people!!!! Thanks as always. Super great people. :) Holly helped me do research for my next car from you. Very knowledgeable. Hopefully I can ge Great people!!!! Thanks as always. Super great people. :) Holly helped me do research for my next car from you. Very knowledgeable. Hopefully I can get a good used car after tis lease. More
by RSZALAY
