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Lithia Hyundai of Reno
Reno, NV
3,984 Reviews
OUR HISTORY
Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees.
TODAY
Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States.
We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions.
We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers.
CONCERNS
If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,984 reviews
February 22, 2020
5 stars is not enough! Holly was so incredibly helpful in helping me find my perfect SUV. She showed me a Toyota Highlander that was outside of my search parameters because she knew I would fall in love with helping me find my perfect SUV. She showed me a Toyota Highlander that was outside of my search parameters because she knew I would fall in love with it, and she was right! We showed up at the Hyundai dealership an hour before they were closing just to see what they had after several hours of so-so interactions with salespeople from other dealerships, she took the time to search their inventory to see what matched with what I wanted, and stayed late on a Friday night to guide us through the purchase. During our wait for the paperwork she set me up with a phone charger, offered snacks, and she even took the car to put gas in it for me! I drove home in a car I hadn't even considered and I love it! Thank you so much, Holly! More
by shelbyhockaday
Employees Worked With
February 21, 2020
Amazing Customer Service! I purchased my vehicle from Dustin Snider 3+ years ago and I am still pleased with how easy Mr. Snider made the whole vehicle buying experience. Mr. I purchased my vehicle from Dustin Snider 3+ years ago and I am still pleased with how easy Mr. Snider made the whole vehicle buying experience. Mr. Snider went above and beyond and was able to procure the truck I wanted at a fair and reasonable price. I could not have asked for more and will be returning to Lithia Hyundai of Reno for my next vehicle. More
by jsin99
Employees Worked With
Brandin Snider, Dustin Snider
February 21, 2020
I was completely satisfied with my buying experience. I really felt as if your team delivered everything they promised. I appreciated the care of attention I received from Richard D. Not least of all, I l really felt as if your team delivered everything they promised. I appreciated the care of attention I received from Richard D. Not least of all, I love my new Hyundai. More
by RClark
Employees Worked With
Richard Dvorak, Christopher Osorio, Willy Aguilar
February 20, 2020
Charae was so amazing to work with. I very much enjoyed her knowledge and talking to her about the Palisade. Everyone was so nice to work with!! her knowledge and talking to her about the Palisade. Everyone was so nice to work with!! More
by Groesbeck37
Employees Worked With
Christopher Osorio, Cherae Cozzi
February 20, 2020
Great service Awesome, that was my recent purchase from Lithia Hyundai, Reno. I can thank Matt Reed, he really went the mile to get me my car.great service Awesome, that was my recent purchase from Lithia Hyundai, Reno. I can thank Matt Reed, he really went the mile to get me my car.great service More
by dede
Employees Worked With
Mathew Reed
February 13, 2020
Great customer service I have used Lithia Hyundai of Reno for all of my care service. I trust Lance Smith to make sure that my car gets the service I need and to be sure tha I have used Lithia Hyundai of Reno for all of my care service. I trust Lance Smith to make sure that my car gets the service I need and to be sure that my care is safe and well maintained. I wouldn't that my care any palace else for service AND I drive 225 miles each way for that service. Further, having recently purchased a certified pre-owned vehicle from Lithia Reno I intend to continue having it service there by Lance. More
by sharonlomonaco
February 02, 2020
I am SO glad I picked Lithia Hyundai! I will never go anywhere else! They treated me like a real person not just a sale!! anywhere else! They treated me like a real person not just a sale!! More
by DENARASNICK
Employees Worked With
Christopher Osorio, Dustin Snider, Cherae Cozzi, Willy Aguilar
February 01, 2020
Simply the Best! Thanks to Lithia Hyundai, I was able to buy the car I wanted. I was very impressed by the sales staff, and would definitely recommend this dealership Thanks to Lithia Hyundai, I was able to buy the car I wanted. I was very impressed by the sales staff, and would definitely recommend this dealership. More
by debbaer
Employees Worked With
David Lennox, Tom Clark, Jose Gonzalez, Alex Moreau
January 29, 2020
Charae made everything so easy. It was easier than shopping for groceries; no long wait, got everything I needed and then some. Thanks Charae & Hyundai shopping for groceries; no long wait, got everything I needed and then some. Thanks Charae & Hyundai More
by Dee
Employees Worked With
Bryan Ogg, Cherae Cozzi
January 25, 2020
Very friendly and very clean. Could use a small kids area though car buying takes a while, a very small little kids area would go far to customer service. though car buying takes a while, a very small little kids area would go far to customer service. More
by Riskejaime
Employees Worked With
Bryan Ogg, Cherae Cozzi
