Lithia Hyundai of Reno

Holly was fantastic! I had been researching the 2019 Hyundai Kona for some time because I was not really happy with my 2016 Honda HRV. The Kona had so much more to offer. I had been researching the 2019 Hyundai Kona for some time because I was not really happy with my 2016 Honda HRV. The Kona had so much more to offer. I reached out to Holly in this regard and she had all the answers I needed. She made the purchase of my new Kona stress-free and had answers for all of my questions. Holly was incredibly patient while explaining the fun stuff, ie. Apple Play and the hands-free capabilities, as well as the numerous safety features offered, which was very important to me in choosing the Kona. I came away very pleased with my experience at Lithia Hyundai and with the care and expertise shown by Holly. More

A dealership that really cares We came in originally looking for a SUV but wanted a super low payment. That’s when Cody stepped in and went over options that no other dealership eve We came in originally looking for a SUV but wanted a super low payment. That’s when Cody stepped in and went over options that no other dealership ever took time to do. It made more sense going with a brand new Elantra that has great ratings, great family car, and just overall a great vehicle. My wife and I are very pleased with the amount of effort Cody put into finding not only the best car for us, but also the best deal that worked in our budget and buying needs. I owned my last Elantra for 15 years, and plan on being a Hyundai owner forever! Thank you Cody and Lithia Hyundai, you guys rock! More

Great Holly was great. Very helpful. And explained everything in good detail. I only came in to refinance my old car. But Holly was able to get me into a ne Holly was great. Very helpful. And explained everything in good detail. I only came in to refinance my old car. But Holly was able to get me into a new car. And drop my interest rates by 18 percent. More

Holly & her team were fantastic I am a first time car buyer and Holly Jensen & her team made the process very manageable and straightforward. It took a while to find exactly what I w I am a first time car buyer and Holly Jensen & her team made the process very manageable and straightforward. It took a while to find exactly what I was looking for simply because it was a rare car, but Holly kept me updated without being pushy and her team was able to find me exactly what I wanted down to the color and trim! They are one of the bigger dealers around so they get a lot more vehicles in which helped a lot. I shopped around for months before deciding which car to buy & hyundai definitely met all my safety, quality, & fun factor criteria & the fact that the staff at Lithia Hyundai Reno were so professional & helpful made my experience excellent. There are a lot of creepy car salesmen out there but I felt totally comfortable working with Holly. Very happy with my new car & my overall experience More

Sincere Interest in making sure I was happy When we met Holly my partner and I knew from the start that she was a person who cared about the experience we would have. Holly was engaged but never When we met Holly my partner and I knew from the start that she was a person who cared about the experience we would have. Holly was engaged but never pushy. What was fun was that she really knew everything about the SUV we wanted to buy, the Kona Ultimate. In fact it was a coincidence that she had one as well. I had been wanting a small crossover style SUV with AWD and a smaller engine but with a Turbo that you did not have to buy premium gas for. Well Hyundai has it. So we went down to 'look' not intending to buy. I still had 2 months left on my current lease from another car maker. After helping understand our financial concerns and some adjustments, I got a lease amount I could work with and a very good deal. Hyundai had some lease incentives that really helped. I would say that Holly and the dealership really made this purchase happen. We never felt pressure and Holy made sure we had a snack from their snack bar while we were wrapping things up. While we were waiting for some numbers back from finance Holly shared some stories from the heart about our families and where we all grew up. That just doesn't happy in most auto dealerships, in fact it was the best most personable car buying experience ever. And I've bought more than a few cars in my life. Also when managers were needed, it never felt as if our sales associate Holy was being sidelined. That made us feel real comfortable. No heavy good cop bad cop issues. And everyone at Lithia worked as a team and we really felt they wanted us as a customer. Overall the experience was 10 Stars! More

To the point. We walked on lot knowing what we wanted. Quick easy and hassle free. We drove away in our amazing Chevy Colorado. Will definitely be doing more busine We walked on lot knowing what we wanted. Quick easy and hassle free. We drove away in our amazing Chevy Colorado. Will definitely be doing more business there. More

Great customer service! Great place to buy a car from. Holly helped us out and got us into a car we wanted and could afford. Thanks a bunch for all your help. We love our car Great place to buy a car from. Holly helped us out and got us into a car we wanted and could afford. Thanks a bunch for all your help. We love our car. More

Routine Service Matt, the Service Writer, was competent and friendly. The actual service exceeded my expectations with being done more promptly than I had anticipate Matt, the Service Writer, was competent and friendly. The actual service exceeded my expectations with being done more promptly than I had anticipated. I didn't have time to read a whole chapter in the book I brought to read while waiting. More

Outstanding customer service. Bedsides the fact that the quality of the vehicle is top-notch, the sales representative surpasses any other salesperson with whom we have dealt over Bedsides the fact that the quality of the vehicle is top-notch, the sales representative surpasses any other salesperson with whom we have dealt over the years. We appreciated his expertise and friendly manner. We definitely will continue doing business with LITHIA HYUNDAI of Reno. More

Holly is Awesome I gave this dealership a high rating, because they worked their tail off for us.All the other's looked at our credit and laughed. Not, Lithia Hyundai I gave this dealership a high rating, because they worked their tail off for us.All the other's looked at our credit and laughed. Not, Lithia Hyundai of Reno. They truly care about their customers. More