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Lithia Hyundai of Reno
Reno, NV
4,022 Reviews
OUR HISTORY
Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees.
TODAY
Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States.
We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions.
We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers.
CONCERNS
If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,022 reviews
April 24, 2016
Pete Montalvo super salesman Pete helps in every way to make buying a car seamless . No hassle, no hard sales pitch, just like talking to a friend or family member to search for a Pete helps in every way to make buying a car seamless . No hassle, no hard sales pitch, just like talking to a friend or family member to search for a car. A+ salesman ! More
by Big Dave and little Kathleen
Employees Worked With
Pete Montalvo, Pete Montalvo
April 22, 2016
Great first car buying experience. This is the first car my wife and I have bought. We found the SUV we wanted online, came in and Casey had it ready to go for a test drive. He was ve This is the first car my wife and I have bought. We found the SUV we wanted online, came in and Casey had it ready to go for a test drive. He was very helpful throughout the process, explaining every step along the way. Dylan helped us get the car right in our target budget range. David helped us keep our payments within our monthly allowance. Overall, we were just impressed with how helpful everyone was. More
by chrisfordedge
April 22, 2016
Rear Window The rear window had a film on the inside. A salesman tried to clean it, however, it made it worse as the rag he used had oil on it. He did try. The rear window had a film on the inside. A salesman tried to clean it, however, it made it worse as the rag he used had oil on it. He did try. More
by yzopp
Verified CustomerApril 22, 2016
Pleasant experience Overall it was a really great experience. Got a good price on the car, would recommend to anyone in the market. Hyundai makes a great car. Overall it was a really great experience. Got a good price on the car, would recommend to anyone in the market. Hyundai makes a great car. More
by hossdogg1
Employees Worked With
Jack (finance manager), Bryan Ogg
April 22, 2016
Best ever I've dealt with local dealerships in northern California my whole life and they would just lie went here they got me out of a terrible finance experie I've dealt with local dealerships in northern California my whole life and they would just lie went here they got me out of a terrible finance experience and got me into a far greater loan then my last More
by adt93
April 19, 2016
Cody Panzer 5 Stars+ What an amazing person Cody is, I started off looking for a truck and had to be a Dodge Ram, so I applied and received a called from a sales person , What an amazing person Cody is, I started off looking for a truck and had to be a Dodge Ram, so I applied and received a called from a sales person , Steve L, can't remember last name he found me a truck, so he said he would get back to me with details, he did a couple of times and then heard nothing from him. I had called the dealership many time but would never return calls, I decided well that's the end of that and had an appointment at Reno Dodge, well then I get a call from Cody, and that was it, Cidy was amazing from start to finish, very professional and absolutely no pressure from Cody, he worked so hard and went above and beyond for me and got me into the truck of my dreams, cody a big thank you for what you did, you are an amazing person. You now have a customer for life and I will be sending people down to see Cody I highly recommend that anyone reading this go to that dealership ask for Cody and he will do everything in his power to get you what you want. More
by Robert Brame
Employees Worked With
Cody Panzer
April 19, 2016
Lance Smith is a GREAT service adviser I always take my Santa Fe here, and I always get top notch service, and Lance is always the one who takes care of our car, he is always friendly, hone I always take my Santa Fe here, and I always get top notch service, and Lance is always the one who takes care of our car, he is always friendly, honest and knows just what needed for our car. He never tries to sell us something thats not needed. My Santa Fe is almost 10 years old, but still runs great, and looks great, thanks to our favorite service adviser. More
by Dee
Employees Worked With
April 17, 2016
Cody panzer has gone above and beyond what my idea of a car salesman should do for a customer. I always experienced a car salesperson being totally finished wit has gone above and beyond what my idea of a car salesman should do for a customer. I always experienced a car salesperson being totally finished with you once you bought the car , but Cody helped me with things that I didn't know how to handle on my own being a older lady with my new car. I love my Hyundai Veloster and I hope Cody is for the long run as he is wonderful. I would buy another car from him if the opportunity arises I'm so glad Lithia has him. More
by Sandi
Employees Worked With
Cody Panzer
April 12, 2016
Happy Mom What a great group of gentlmen. Professionals who heard my concerns listened to my needs and help me find just the right car. Still would have liked t What a great group of gentlmen. Professionals who heard my concerns listened to my needs and help me find just the right car. Still would have liked that panoramic sunroof? More
by candilalonde
Employees Worked With
Pete MONTIVIO, Pete Montalvo
April 12, 2016
New sonata Casey was very friendly,Pete get a me a very good deal on brand new car. I can say I walked out as very satisfied customer ?? Casey was very friendly,Pete get a me a very good deal on brand new car. I can say I walked out as very satisfied customer ?? More
by samanthalopez129
Employees Worked With
Casey,Pete, Pete Montalvo
