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Lithia Hyundai of Reno

Reno, NV

4.3
3,988 Reviews
OUR HISTORY Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees. TODAY Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States. We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers. CONCERNS If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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2620 Kietzke Lane

Reno, NV

89502

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Showing 3,988 reviews

January 16, 2024

I've opened 2022 Hyundai Tuscon since 8/22. My Bluelink has never worked. Bluelink I've spent 15 + hours trying to get corrected. I was sold a car with a feature that has never worked. Scott he More

by SUMM17
Recommend Dealer
No
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lance Smith
Jan 16, 2024 -

Lithia Hyundai of Reno responded

Summer, Thank you for taking my call. I'm sorry you are still struggling with your bluelink. I look forward to getting this handled for you once and for all. Scott

January 16, 2024

Very friendly and efficient. They take good care ofy car. I would trust them to advise me in the purchase and maintenance of any cars I might have in the future. More

by DOREENGSMITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trisha Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Franceschini, Maegan Minetto
Jan 17, 2024 -

Lithia Hyundai of Reno responded

Doreen, we're glad to know you had a positive experience with our team at Lithia Hyundai of Reno. We appreciate your trust and look forward to assisting you in the future!

January 16, 2024

Came in for oil change I was greeted right away, car was done with the time promised More

by christopherjmromero
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lance Smith
Jan 16, 2024 -

Lithia Hyundai of Reno responded

Hello Christopher! Thank you for taking the time to review your recent oil change at Lithia Hyundai of Reno. We are happy to see that you enjoyed a time-efficient service visit.

January 16, 2024

Always treated well, work done as promised and in the time frame given Never a problem when I go in More

by MARC9157
Recommend Dealer
Yes
Employees Worked With
Trisha Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trisha Stone
Jan 16, 2024 -

Lithia Hyundai of Reno responded

Hi MARC9157! Thank you for choosing Lithia Hyundai of Reno. We work hard to provide our amazing customers with fast and efficient service. We look forward to serving you in the future. Have a great day!

January 16, 2024

It was very smooth, and the personnel were really attentive in every aspect. Larry and Garrett gave the extra mile just to help me and my needs. More

by SAYLO17
Recommend Dealer
Yes
Employees Worked With
Trisha Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trisha Stone
Jan 16, 2024 -

Lithia Hyundai of Reno responded

We're glad to know that Larry and Garrett were able to assist you effectively at Lithia Hyundai of Reno. Going the extra mile is our standard! Thanks for acknowledging their efforts, we will pass it along. Until next time, safe travels!

January 16, 2024

Great Customer Service Attention to details Listen to our concern and provide suggestions for better keep our SUV running More

by FPM2007
Recommend Dealer
Yes
Employees Worked With
Trisha Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trisha Stone
Jan 16, 2024 -

Lithia Hyundai of Reno responded

We're glad to know you had a great experience with our team at Lithia Hyundai of Reno. We always strive to provide excellent customer service and helpful suggestions for your vehicle's upkeep. Should you need anything else in the future, please do not hesitate to reach out.

January 16, 2024

Good service and friendly. My best purchasing experience of a car to date. They made sure everything was right with us. More

by Drexrode1
Recommend Dealer
Yes
Employees Worked With
Lucas Bragg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lucas Bragg
Jan 16, 2024 -

Lithia Hyundai of Reno responded

We're glad to know you had a great car purchasing experience at Lithia Hyundai of Reno! Ensuring everything is right for our customers is always our top priority. Until next time, safe travels!

January 15, 2024

I’ve bought an embarrassing number of new cars - this was the smoothest transaction, with one of the most knowledgeable salespeople I’ve ever worked with. Thank you Javi for taking such exceptional care of m More

by EnduroEdge
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javiera Ravest
Jan 15, 2024 -

Lithia Hyundai of Reno responded

We're delighted to know that your experience with us at Lithia Hyundai of Reno was smooth and informative. Thanks for the shout-out, we'll make sure Javi hears about it! Enjoy your new car!

January 14, 2024

I appreciate your services and the time to wait for my car was good,completely. More

by MACHELLE79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trisha Stone
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Franceschini
Jan 15, 2024 -

Lithia Hyundai of Reno responded

Hi Machelle! Thank you for this amazing review. We are thrilled to see that your visit was time-efficient. Stop by and see us if you ever need anything else.

January 12, 2024

Ryan and Devin wet awesome to work with and made sure all of our expectations were met and we are very pleased with our new tucson. More

by Corbettcove@yahoo.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian,and devin
Jan 15, 2024 -

Lithia Hyundai of Reno responded

We're so glad to know that Ryan and Devin were able to meet your expectations at Lithia Hyundai of Reno! Enjoy every mile in your new Tucson. Thanks for the review!

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