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Lithia Hyundai of Reno
Reno, NV
3,987 Reviews
OUR HISTORY
Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees.
TODAY
Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States.
We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions.
We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers.
CONCERNS
If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,987 reviews
November 14, 2023
Our salesman was assume. But the issue was with the Sales Manager, Ryan Ferris. I was told one thing and then another by him. He was also slow at relying. Really messy and he But the issue was with the Sales Manager, Ryan Ferris. I was told one thing and then another by him. He was also slow at relying. Really messy and he made the experience not good,. Also, they never sent me the EDRS, but they said it was sent. We kept on them and received it by email a few weeks later. We pushed for it as to not miss our DMV appointment. More
by JIM@HUCKLE.COM
Verified Customer
November 13, 2023
Solid. Some clean up of the water spots on the windshield would have been appreciated. Other than that the team worked hard to make us happy. Some clean up of the water spots on the windshield would have been appreciated. Other than that the team worked hard to make us happy. More
by RECORDDAVE
November 13, 2023
Bad service - the service department is suck. All the efforts are put into the sale, don’t expect to have your car service there after you bought it - it will be simply rejected All the efforts are put into the sale, don’t expect to have your car service there after you bought it - it will be simply rejected More
by AHMADRASHID2
Employees Worked With
General
November 13, 2023
Made my experience buying a car very pleasant no pressure. Dan Dunham was by far the most friendly salesman I have ever dealt with. I would highly recommend him and Hyundai. pressure. Dan Dunham was by far the most friendly salesman I have ever dealt with. I would highly recommend him and Hyundai. More
by LAURADEAHL
Employees Worked With
November 12, 2023
The dealership was completely different then past experiences. This dealership was all about customer service. And this company should be proud of the work Lucas did to not only sell us a great car experiences. This dealership was all about customer service. And this company should be proud of the work Lucas did to not only sell us a great car but he treated us like we were family and that he would do everything to get us in a affordable and comfortable car great on gad. He showed us kindness, he showed patience and understanding.Lucas went above and beyond to make us feel assured that he would do what he said and he truly went the extra mil so that we weren't stressed or that we felt confused about any step of the purchasing of the car. He was an honest, hardworking and customer service oriented that I would buy another car from him. But most importantly he was a friend at the end of the day. More
by MONROEMATTHEWS0
November 12, 2023
Lance is one of the kindest advisors I have work with in comparison to other dealerships in my pervious years. comparison to other dealerships in my pervious years. More
by MAHARLIKADEVERA
Employees Worked With
November 10, 2023
My usual rep Lance had a family issue. The person who took over was very short and I really did not get what I had asked for. He also made me feel like I was a dumb female when I asked que The person who took over was very short and I really did not get what I had asked for. He also made me feel like I was a dumb female when I asked questions. More
by CRSCTR
November 09, 2023
Awesome team! They have helped me out every time I came in. I will not go anywhere else. They have helped me out every time I came in. I will not go anywhere else. More
by OceanBlue
