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Lithia Hyundai of Reno
Reno, NV
3,999 Reviews
OUR HISTORY
Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees.
TODAY
Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States.
We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions.
We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers.
CONCERNS
If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,999 reviews
July 02, 2023
Just picked up my new Sonata from Lithia Hyundai. Traveled 150 miles to get it too because of the great customer service Tony has given from the moment I sent an online inquiry. Very professional and Traveled 150 miles to get it too because of the great customer service Tony has given from the moment I sent an online inquiry. Very professional and knowledgeable about the vehicle I wanted to purchase. From Tony who was my sales person, Ryan the sales manager, all the way to both Devin and Bryan in finance, they made my car buying experience 5 star all throughout the entire process. They listened and understood my wants and needs. Would highly recommend Tony and this dealership as whole! More
by Waldo R
July 01, 2023
They did a great job of servicing my car they were very good and Curtis good and Curtis More
by Michael
Verified CustomerJuly 01, 2023
Lance is a great service writer. Personable, goes above and beyond to take care of costumers needs Personable, goes above and beyond to take care of costumers needs More
by KANTHSAN80
June 29, 2023
We continue to be satisfied about the car care we have been receiving. The service personnel has been professional, efficient, and friendly. We are especially pleased with Dan Dunham. He has sold us ma been receiving. The service personnel has been professional, efficient, and friendly. We are especially pleased with Dan Dunham. He has sold us many vehicles through the years. He is a reason why we keep on coming back. Thank you. More
by ROCKYCATALDO
June 28, 2023
The entire service department team went out of their way to ensure that the transmission problem I experienced was completely resolved. I greatly appreciated the empathy shown to me. to ensure that the transmission problem I experienced was completely resolved. I greatly appreciated the empathy shown to me. More
by Spenard
Employees Worked With
June 27, 2023
Garrett has been helpful and available even though the purchase has been completed. The dealership was able to get us the vehicle we wanted even though they didn’t have it in stock. purchase has been completed. The dealership was able to get us the vehicle we wanted even though they didn’t have it in stock. More
by kteix31ra
June 27, 2023
My 5th car through Lithia and as always 8 am super impressed. Knowledgeable salesman and I was in and out within an hour. My first electric vehicle and it has not disappointed. impressed. Knowledgeable salesman and I was in and out within an hour. My first electric vehicle and it has not disappointed. More
by waltersaunders972
Employees Worked With
Mathew Reed
June 27, 2023
Lance Smith, the assistant service manager and Jeremy Olson the service manager more often than not did not respond to emails and voicemails which was very frustrating for me. Olson the service manager more often than not did not respond to emails and voicemails which was very frustrating for me. More
by Tina
