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Lithia Hyundai of Reno - Service Center

Reno, NV

4.2
1,971 Reviews

1,971 Reviews of Lithia Hyundai of Reno - Service Center

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October 04, 2021

Customer service is always kind courteous and very helpful answers any and all ?s.always keeps me updated on my car and makes sure I have everything I need and I am comfortable More

by SCSANDYS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Franceschini, Tabatha Culver
October 02, 2021

Thanks for taking care of our vehichles at Lithia Hyundai Service Dept. in Reno. Special kudos go out to Lance Smith who really advocated for us with Warranty company. More

by Philly V
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 02, 2021

Tabatha was very professional and answered all my questions.She helped me get in a timely matter to get new tires. More

by SPRAGGINSC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tabatha Culver
October 01, 2021

I have always dealt with Lance and he is amazing. Always a good experience with him. More

by WGEIRRINE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2021

Waited all day for a promised call from that Lance; never came. I've found a serious lack of respect and competence from that dealership. Took my car elsewhere. More

by james.ritchie24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lance Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2021

The Reno Hyundai service department is absolutely great. Tabatha Culver and Lance Smith, the two service advisers who help me are knowledgeable and professional. I have full confidence in their recommendati More

by Dan H.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cuong Ngo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ashton, Tabatha Culver
September 25, 2021

I have been going to the dealership for over 12 years. About 10 years ago I purchased a 1999 Jaguar XJ8 and they have been maintaining it ever since. Hai, one of their mechanics is super. He has repaired More

by LS_HYUNDAI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cuong Ngo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hai Ngo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Otto Sandoval-Carpio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ashton, Matt Franceschini, Tabatha Culver
September 24, 2021

Matt and Tabatha always do a great job when I bring a car in for service More

by shane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Franceschini, Tabatha Culver, Dawn Vincent
September 23, 2021

Great customer service very pleased with the quality service provided by the company and will be back More

by Blakcoyote6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tabatha Culver
September 23, 2021

New to dealership, but experience has been excellent and interactions have been courteous and professional. More

by R czarny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Franceschini
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