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Lithia Hyundai of Reno - Service Center

Reno, NV

4.2
1,954 Reviews

1,954 Reviews of Lithia Hyundai of Reno - Service Center

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November 16, 2020

I went in for an oil change and I had a great experience! Not only did they let me reschedule multiple times due to my crazy work schedule but Lance got me in and out within an hour! More

by HEGRAY55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Franceschini
November 14, 2020

Matt and Lance are great with customer service in the service department. I prefer taking my cars to Lithia because I know that they will be friendly and helpful. More

by SPAINMATT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Franceschini, Tabatha Culver
November 14, 2020

Lance is absolutely one of the best people to work with. I had an unforeseen situation on 11/9/2020, my husband was with me with casts on both his hands and we HAD to get my vehicle taken care of so we coul More

by justlisag
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 13, 2020

My service advisor Tabatha Culver is absolutely amazing. She is knowledgeable and professional and takes great care of my two Hyundai's..It's always a pleasure and comforting to have her handle my cars nee More

by Dan H.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cuong Ngo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ashton, Tabatha Culver
November 12, 2020

As always, friendly and prompt. Made my appointment online and Lance confirmed the day and time the day before. When I arrived, Lance wasn't there but Tom took over and everything went smoothly. More

by POKERHAUNTUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Kirklin
November 12, 2020

GREAT PLACE TO BUY A CAR! Fast, friendly service. Great warranties as well with top safety ratings! I've never had such an amazing experience buying a car! More

by KIMWARTH1981
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Roach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Farrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2020

The service was excellent. Brett is competent and outgoing. The experience then became tainted because of a $20.00 overcharge.. Not good!! Should never happen.. More

by ROYBELFANCE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Roderick
November 11, 2020

Always friendly service. Tabitha is awesome! She is very accommodating. She has gone out of her way in the past to bring me my car when it was done. Simple drop off and pick up. More

by Yvette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tabatha Culver, Tom Kirklin
November 11, 2020

I love Lithuanian Hyundai! I bought my car there and it’s a awesome car! I’ll never get rid of this car, the service dept. is awesome as well, I get lifetime oil changes and that means a lot in today’s econo More

by FRANSC400
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Otto Sandoval-Carpio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gio Castro
November 11, 2020

The only place I will bring my 2015 Elantra for service!!! They are the best. Love Lance he is the best. Always takes care of making sure stuff that needs to be done gets done or brought to my at More

by LBONDGARD66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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