Lithia Hyundai of Reno - Service Center
Reno, NV
1,956 Reviews of Lithia Hyundai of Reno - Service Center
I really like this dealership. Because I have a Hyundai, I’m only there for general maintenance (it doesn’t break down). The advisors are very friendly and knowledgeable, and they Because I have a Hyundai, I’m only there for general maintenance (it doesn’t break down). The advisors are very friendly and knowledgeable, and they get me in and out quickly. I’ve been going there for 14 years. That’s saying something. More
Lithia Hyundai always takes care of my vehicle needs promptly and the staff is great to work with. promptly and the staff is great to work with. More
Lance is very helpful, makes you feel important and a valued customer. I always have a positive experience at Lithia Hyundai dealership. valued customer. I always have a positive experience at Lithia Hyundai dealership. More
Extreme high-pressure sales techniques in the sales department with the exception of Dan Dunham. In the service department some advisors recommend 8000 mile tire rotations for my Hyundai ionic five whi department with the exception of Dan Dunham. In the service department some advisors recommend 8000 mile tire rotations for my Hyundai ionic five while others agree with Manuel at 5000 miles. This is my second car I’ve bought from here, And it will be my last exclamation☹️ More
I would give them zero stars if I could. They had my car in their shop for 3 months, barely kept in contact with me (I had to reach out to them and they took several days to respond) and my They had my car in their shop for 3 months, barely kept in contact with me (I had to reach out to them and they took several days to respond) and my car came back damaged. They said because I didn't take picture before I'm SOL and won't look at camera footage. I've bought 2 cars from them, but they don't care about their customers at ALL. More
Lance was great! ! I had a nail in my tire, and unfortunately, it could not be repaired. I dropped the vehicle off at about 10:00 and got the call from Lance at 2:00 s ! I had a nail in my tire, and unfortunately, it could not be repaired. I dropped the vehicle off at about 10:00 and got the call from Lance at 2:00 stating my Santa Fe was ready to pick up. He had to go out to the USA Parkway to get the tire, so 4 hours for the repair, including changing the tire, and mounting and balancing, was quite impressive. Lance is a true professional who cares about his customers!! I highly recommend him to any of my friends who own Hyundai’s or any other type of vehicle. More