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Lithia Hyundai of Reno - Service Center

Reno, NV

4.2
2,009 Reviews

2,009 Reviews of Lithia Hyundai of Reno - Service Center

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July 13, 2025

They were very efficient and communicative throughout the process of our transmission replacement. They kept us informed and did additional inspections to ensure our vehicle was road worthy. They helped us f More

by leparks65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Olsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2025 -

Lithia Hyundai of Reno responded

Hi, Thank you for the review. We are glad your time with us was a helpful experience. We hope to see you again here at Lithia Hyundai of Reno.

July 12, 2025

Visiting from SC, you fit me in for an oil change even though I didn’t have an appointment. Nice getting good service when you’re from out a town. More

by mdhoop9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chantel Hughes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2025 -

Lithia Hyundai of Reno responded

Hi, Thank you for the review. We are glad your time with us was a good experience. We hope to see you again here at Lithia Hyundai of Reno.

July 12, 2025

Very helpful, not pushy and very nice/honest. Would highly recommend to others to see about getting a car here. More

by JAMESRMITCHELL117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Levi Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2025 -

Lithia Hyundai of Reno responded

Hi James, Thank you for the review. We are glad your time with us was a helpful experience. We hope to see you again here at Lithia Hyundai of Reno.

July 04, 2025

Motor replaced for recall. Multiple Parts were damaged during the motor swap. When my wife and I let Lance know what happened we were told we had to pay to have parts fixed if More

by MELISSAMARSH26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lance Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2025 -

Lithia Hyundai of Reno responded

Melissa, I'm sorry to hear about your experience with the motor replacement. We strive for respectful communication and quality service, so this feedback is concerning. Please reach out if you'd like to discuss further or need assistance moving forward. Thank you, Scott Robert - Customer Relations Manager - 775-446-5334 - srobert@lithia.com

July 02, 2025

Lithia Service made my experience easy & effortless. Jeremy in service & team were fantastic to work with. Keep up the great work. More

by william.lassi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Olsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chantel Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2025 -

Lithia Hyundai of Reno responded

William, we're delighted to hear that Jeremy and the Lithia Hyundai of Reno team made your experience smooth and enjoyable. Thank you for sharing your positive feedback!

July 02, 2025

I have a problem with my air conditioner. I live almost an hour away from the dealership and so far it has taken three trips to the dealership and it is not fixed. In the meantime my car has More

by SWILHELMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure of names.
Jul 15, 2025 -

Lithia Hyundai of Reno responded

I'm sorry to hear about the ongoing issues with your vehicle and the inconvenience of multiple trips. We aim for efficient service. Please reach out directly when you have a moment; I'd like to personally assist in addressing these concerns promptly. Thank you, Scott Robert - Customer Relations Manager - 775-446-5334 - srobert@lithia.com

June 27, 2025

Good customer service enjoy work whit people working there clean area friendly I love lithia Hyundai thank you guys. More

by ISAACDOMINGUEZ12
Recommend Dealer
Yes
Employees Worked With
Trisha Stone
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2025 -

Lithia Hyundai of Reno responded

Isaac, we're delighted to hear you enjoyed the service and atmosphere at Lithia Hyundai of Reno! Thanks for sharing your experience with us.

June 25, 2025

The best in Reno for service. Always helpful and respectful. Works with my schedule.keep up the good work. More

by Csroberts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2025 -

Lithia Hyundai of Reno responded

Csroberts, thank you for the wonderful feedback! We're delighted to hear that our team at Lithia Hyundai of Reno has been accommodating and respectful. We look forward to continuing to serve you in the future!

June 24, 2025

they were very helpful. Met me at the door when I walked in and showed me recommendations for the next service. They brought the car up to the door so that I can leave grea More

by VINHWARD1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can’t remember employee’s name, but he did a great job. I’ll give or in this case of five, which is the top number
Jun 26, 2025 -

Lithia Hyundai of Reno responded

Thank you for sharing your experience with us! We're delighted to hear that our team at Lithia Hyundai of Reno provided such attentive service. We look forward to assisting you again in the future!

June 24, 2025

Customer service and walk through process was amazing. Great continued follow ups. Would return for my car maintenance needs. Jake Lopez did a 10/10 job and I was thoroughly impressed. Thank you again Jak More

by Victort101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Lopez
Jun 24, 2025 -

Lithia Hyundai of Reno responded

We're delighted to hear that Jake Lopez provided such an impressive experience at Lithia Hyundai of Reno! It's fantastic to know our team's dedication made a lasting impression. We look forward to assisting with your future car maintenance needs!