Lithia Hyundai of Reno - Service Center

Incredible service with knowlegible, friendly staff. Go well beyond what is expected and treat their loyal customers with a nice blend of respect and attentiveness. Always get the desired results. La Go well beyond what is expected and treat their loyal customers with a nice blend of respect and attentiveness. Always get the desired results. Lance us really goid at accomplishing these things. The Sales Department always finds the vehicles I'm looking to get within the price range I need. More

Trisha is very helpful, friendly and efficient. I was very satisfied with my maintenance appointment. I was very satisfied with my maintenance appointment. More

Always courteous although I traded up my car I asked that they check old car for a stainless steel cup and have not heard back. Matt Reed Was going to ask the tech if he found anything in there or to look in they check old car for a stainless steel cup and have not heard back. Matt Reed Was going to ask the tech if he found anything in there or to look in there and then told me they think that they’ve already sold my old car… More

I really like this dealership. Because I have a Hyundai, I’m only there for general maintenance (it doesn’t break down). The advisors are very friendly and knowledgeable, and they Because I have a Hyundai, I’m only there for general maintenance (it doesn’t break down). The advisors are very friendly and knowledgeable, and they get me in and out quickly. I’ve been going there for 14 years. That’s saying something. More

They seem to get the work done in a fine manner. I don't know what else to say. They're fine. I don't know what else to say. They're fine. More

Lithia Hyundai always takes care of my vehicle needs promptly and the staff is great to work with. promptly and the staff is great to work with. More

Lance is very helpful, makes you feel important and a valued customer. I always have a positive experience at Lithia Hyundai dealership. valued customer. I always have a positive experience at Lithia Hyundai dealership. More

Extreme high-pressure sales techniques in the sales department with the exception of Dan Dunham. In the service department some advisors recommend 8000 mile tire rotations for my Hyundai ionic five whi department with the exception of Dan Dunham. In the service department some advisors recommend 8000 mile tire rotations for my Hyundai ionic five while others agree with Manuel at 5000 miles. This is my second car I’ve bought from here, And it will be my last exclamation☹️ More

I would give them zero stars if I could. They had my car in their shop for 3 months, barely kept in contact with me (I had to reach out to them and they took several days to respond) and my They had my car in their shop for 3 months, barely kept in contact with me (I had to reach out to them and they took several days to respond) and my car came back damaged. They said because I didn't take picture before I'm SOL and won't look at camera footage. I've bought 2 cars from them, but they don't care about their customers at ALL. More

The service writer was very accommodating. I was kept informed of my vehicle status, and the Mechanic did a great job getting it done very fast. I was kept informed of my vehicle status, and the Mechanic did a great job getting it done very fast. More